Photoshop Elements 11 does not recognize Epson Perfection 4990 Photo Scanner from "File"/"Import"

I just upgraded from Photoshop Elements 6 to Elements 11 on a brand new iMac running OS X 10.8.2, but Elements 11 will not recognize my Epson Perfection 4990 PHOTO Scanner as an option to import from when I click on "File" then "Import." Is there a Plug-In that may be missing for this to operate as it used to in Elements 6 running on an older G5 Non-Intel processor?  I don't have the new Elements 11 Disk to copy anything from, since I downloaded the program directly from Adobe.

See this Tech doc:
http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html

Similar Messages

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    See this Tech doc:
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    http://www.hamrick.com/
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  • OS 10.4.4 + Photoshop Elements 2.0 + Epson Perfection 3200 Photo Scanner

    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
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    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
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    Did you download the Basic/Free version?
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    What is your Warranty and Return Policy?
    You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
    All sales are final and there are no refunds.
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    http://www.hamrick.com/sup.html#q

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    photoshop elements does not open, says "gathering user info...."

    Hi,
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  • Been trying to use an external memory card reader with my macbook air- connecting via usb port, air does not recognize device nor the microSD card from my gopro - help

    Been trying to use an external memory card reader with my macbook air… connecting via usb port, air does not recognize device nor the microSD card from my gopro … help

    Some external ones do not work with the Mac's although most do. There are some driver compadibility issues with Mavericks, so I would wait for an update.

  • How to access my Epson Perfection 2400 Photo scanner?

    How can I access my Epson Perfection 2400 Photo scanner after upgrading from PS CS4 to CS6?
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    What should I be doing?
    Mac OSX 10.6.8.

    Moving this discussion to the Photoshop General Discussion forum.

  • Install Epson Perfection 3200 Photo Scanner

    My kernel is a custom built 2.6.3. I am trying to install an Epson Perfection 3200 Photo Scanner. It works under SuSE8.2 so there is no fundamental hardware problem. The sane website lists the 3200 as completely supported.
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    P: Vendor=04b8 ProdID=011c Rev= 1.02
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    S: Product=EPSON Scanner
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    I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
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  • My Epson Perfection V500 photo scanner stopped working when I upgraded to Yosemite. The only scanner available is my Epson All-in-One.

    I installed the new Yosemite operating system even though I was afraid something bad would happen. Well. it did. I can no longer scan photos using my photo scanner. I have updated all the drivers and it is still not working. I have an Epson Perfection V500 photo scanner, as well as an Epson WorkForce 845 all-in-one scanner, printer, copier. The 845 is on the network. The V500 is connected to my computer. For some reason, I keep getting the error that my V500 is not connected and when I try to add it, my mac does not find it. I know it is there. It was working before I upgraded. Help

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  • OS X Mavericks, Epson Perfection V600 Photo scanner

    Installed OSX Mavericks on my 2010 iMac.  My Epson Perfection V600 Photo scanner was working fine but now is not.  Clicked for Software Updates and none found.  Any suggestions?  Epson website say to to the iMac Software Update function but all updates installed already.  

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  • HT1338 I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

    I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

    Did you try the driver from this Epson page: Epson Perfection 4490 Photo, Drivers & Downloads - Technical Support - Epson America, Inc.
    OT

  • Photoshop 11 does not recognize external harddrive when trying to reconnect images?

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