PHOTOSHOP ELEMENTS 12 EDITOR NOT WORKING

THE EDITOR HAS SUDDENLY STOPPED WORKING ON MY ELEMENTS 12. ALL I KEEP GETTING IS " PHOTOSHOP EDITOR HAS STOPPED WORKING, WINDOWS WILL CLOSE THE PROGRAM AND INFORM YOU IF IT FINDS A SOLUTION ". WE ALL KNOW THAT WINDOWS NEVER FINDS A. SOLUTION FOR ANYTHING. PLEASE HELP.

Please share a screenshot of the erro message you are seeing when launching Editor?
Thanks
Andaleeb

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Please share a screenshot of the erro message you are seeing when launching Editor?
Thanks
Andaleeb

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Thanks for the quick response ...
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Many thanks that does work. But it now leads to another question is this simply a trackpad issue and if so will it be fixed? I use Elements every day and was thinking I would have to go back to Mavericks.

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Greetings.
First, I want to describe my frustration. I've been surfing Abode's site for more than 60 minutes trying to figure out how to access the contact support, by email rather than phone. It's very common for any manufacturer to have an email contact customer support. After more than an hour I figured out that the forums are the way used here. But the site's support instructions don't explain that at all.
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Done, no difference.
And here's an important detail: I've also tried installing PSE 8 and the same error occurred, so it's obviously not a compatibility issue.
I also tried the solutions provided in the help knowledge base concerning the same error, for PSE4 and CS2. But no use at all. The support staff didn't help me by anything other than suggesting the use of the knowledge base.
I did not comment on this thread since about a month, because I was busy with school during that time. I finished now and I'm ready to seek a solution for this problem!

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You may try the following things-
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- If you have a network printer attached and added as a default printer, wither uninstall and retry or remove it as the default printer.
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regards,
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So, finally I called to Adobe Support, and after trying (without any positive outcome) to solve the error I had so that I could access the PSE8 Editor; they told me that it was not possible to deactivate PSE8 through the phone, and that if I had any problem, I should call again to the License Support phone number.
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