Photoshop elements 12 install problem

In error I unintalled photoshop elements and now having severe problem with reinstalling. I keep getting different error messages with I install the download. I just bought it Nov 10, 2013. I need help!.

Windows or Mac?

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I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409

Photoshop Elements 6 Problem

habe unter "Anzeigen" die Taste:
Fotos nebeneinander anzeigen und vergleichen - gedrückt und kann diese Funktion nicht mehr rückgänig machen. Es werden bei mir jetzt statt bisher
18 000 Bilder weit mehr als doppelt so viele angezeigt - stört mich sehr !!!!
bitte helfen Sie mir !
D a n k e !!!

Thema
Photoshop Elements 6 Problem
Ingrid237 - 07:34am Jun 10, 2008 Pacific
habe unter "Anzeigen" die Taste:
Fotos nebeneinander anzeigen und vergleichen - gedrückt und kann diese Funktion nicht mehr rückgänig machen. Es werden bei mir jetzt statt bisher
18 000 Bilder weit mehr als doppelt so viele angezeigt - stört mich sehr !!!!
bitte helfen Sie mir !
D a n k e !!!

Installing Photoshop Elements 9 problem

Hi,
I am having an issue installing PSE 9 on an XP vm machine. Keeps rolling back the install with error "the wizard was interrupted before Adobe Photoshop Elements could be completely installed" Its some problem with the Shared Technologies part. Have looked at http://kb2.adobe.com/cps/858/cpsid_85843.html but this didn't help. Any ideas?

Its a 32 bit machine.Here is the log file
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] PIM - CREATE PIM Instance ...
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
4/18/2011 15:02:32 [INFO] PIM - SUCCESS Created Tables.
4/18/2011 15:02:32 [INFO] PIM - PIM Database is Up To Date.
4/18/2011 15:02:32 [INFO] PIM - Updater Inventory location:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\updaterinventory.dll
4/18/2011 15:02:32 [INFO] PIM - Acquired System level ACF lock ...
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 65052264
4/18/2011 15:02:32 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:31 [INFO] Setup - Build Version - 1.5.86.0
4/18/2011 15:02:31 [INFO] Setup - Logging Level verbosity Set to 4
4/18/2011 15:02:31 [INFO] Setup - Start Adobe Setup
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Bootstrapper Start
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Start initial checks
4/18/2011 15:02:31 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\setup.xml
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] Setup - Found 3 packages in setup manifest
4/18/2011 15:02:32 [INFO] Utilities - Semaphore is not locked
4/18/2011 15:02:32 [INFO] Setup - TimeLog: End initial checks
4/18/2011 15:02:32 [INFO] Setup - TimeLog: Begin Installing
4/18/2011 15:02:32 [INFO] Setup - Start Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:36 [INFO] Setup - Finished Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx, Return status: 0
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:33 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:36 [INFO] Utilities - File does not exist
4/18/2011 15:02:36 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx.
4/18/2011 15:02:36 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - XML is valid
4/18/2011 15:02:36 [WARN] PIM - Failed to find Node
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:39 [INFO] Utilities - File does not exist
4/18/2011 15:02:39 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx.
4/18/2011 15:02:39 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - XML is valid
4/18/2011 15:02:39 [WARN] PIM - Failed to find Node
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:43 [INFO] Utilities - File does not exist
4/18/2011 15:02:43 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx.
4/18/2011 15:02:43 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:36 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
4/18/2011 15:02:50 [WARN] Setup - Install Source Path not specified. Searching for payloads at the launch path.
4/18/2011 15:02:50 [INFO] Setup - Deployment Engine launched with command : "C:\Program Files\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe" --deploymentFile="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\deploy\ElementsSTIInstaller.install.xml" --installSourcePath="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller"
4/18/2011 15:02:51 [FATAL] Setup - End Adobe Setup. Exit code: -1
4/18/2011 15:02:43 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:43 [INFO] PIM - XML is valid
4/18/2011 15:02:43 [WARN] PIM - Failed to find Node
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:48 [INFO] Utilities - File does not exist
4/18/2011 15:02:49 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx.
4/18/2011 15:02:49 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:49 [INFO] PIM - Return ... SUCCESS _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:51 [INFO] PIM - PIMSqlite closeDB status 0
4/18/2011 15:02:51 [INFO] PIM - FREE PIM Instance ...

Photoshop elements 4 problems re-installing

hi my hard drive failed and now i have a new one but have to reinstall my options, trying to reinstall photoshop 4.0 but it wont help what am i doing wrong?

Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements

Aperture 3 and Adobe Photoshop Elements 10 problems.

I have installed Adobe Photoshop Elements 10, which I have setup as plugin for Aperture 3. In Aperture preferences the photos are exported as 8 bit TIFF 300 DPI, no profile and automatically stack new versions selected in general.
I right click on selected image (version) in Aperture and select edit with Elements, this create another version of the same photo in Aperture but increasing size from say 5MB to around 40MB. The Elements programme opens in Elements editor but the selected image is not there, I can only drag it in from Aperture. I then edit the image, then click save, it open a box save as and to a wierd folder like Uwvo2vg etc. I click save, get message saying it will overwrite file of same name, click save using a unique name. When I go back to Aperture, the edited file is not there and when I search for the unique name, nothing comes up.

I had somewhat similar problems running Elements 10 as external editor, but under 10.6.8. The simplest fix is to send .psd's instead of .tiff. You can change that in preferences.
If you must use .tiff (I do, becaues PTLens doesn't like psd) you have to change the file extension to .tiff in the save dialog. Elements saves as .tif and Aperture saves as .tiff. Notice the number of 'f' at end of extension.
Here's what was happening to me, which is a little different:
• when you send to external editor, Aperture saves a .tiff and opens it in in Elements
• you do your work and close the file
• Elements saves as .tif, and so doesn't overwrite the Aperture tiff.
• Aperture doesn't know the .tif exists so it shows you the un-edited .tiff that if made at the beginning
I get around this at the save dialog in Elements. Basically Elements goes into a Save As kind of dialog, so if I add the extra 'f' at the end, Elements asks if I want to over-write the existing file, and when I say yes the changes show in Aperture.
If you open Elements and go to 'Recent Files' (or something like that), you can see the .tif and .tiff files together. If you delete the .tiff and add the extra 'f' to the Elements .tif, the changes will show in Aperture.
What you shouldn't be doing is changing the name of the file in Elements. For the edits to show in Aperture you need to save the file with the same name and change the extension to .tiff. The file that Elements saves must have exactly the same name as the one Aperture made, because that's the file that Aperture knows about.
If you do a library database repair, Aperture will find these .tifs and add them to the library, but they won't be where they should be. The show up in a recovered file folder at the bottom.
Note that Elements 8 didn't have this kind of trouble. And note that I'm not running Lion, so some of the behaviors I describe may be different that what Lion users see.

Adobe Photoshop Elements 8 Problem

Ok so here is the problem. I have a windows vista. If that has anything to do with my problem. But the thing is everytime i try to download it i get a report saying i can acess it and it is already installed, but i can not find the file it is under. Could it be a computer error? Help if you can. Im not very good with computers my self so this would help alot. Thank you =)

Check if there is an entry of Adobe Photoshop Elements 8.0 in your Add and Remove Programs wizard inside Control Panel. If not, it might be that due to some previous attempt PSE is installed on the system partly and for some reason did not rollback properly.
Look at the below link and try removing the corresponding entries for PSE 8 from the machine, and then try to run the installer with admin user again:
http://kb2.adobe.com/cps/405/kb405847.html
Make sure that you are not running any Antivirus (Espscially Norton) while installing PSE. You can resume the protection later once the installation is done successfully.
Regards,
Ankush

Using Adobe Photoshop Elements installed on another volume

I am using Photoshop Elements 6 on a Mac computer running OS 10.9.
I am working on a video project that will not open in OS 10.9. My hard drive is partitioned to include an older Mac OS (OS 10.6) which I boot into when working on the project. This procedure works fine until I need to use Adobe Photoshop Elements to make changes to still photos within the project. The problem is that the Photoshop Elements application that exists within my main hard drive boot volume will not run within the OS 10.6 volume, even though it previously did when OS 10.6 was the current OS.
I get an error message that states that “Licensing for this product has stopped working.” and it says that I need to reinstall the product. For various reasons, I don’t wish to install Photoshop on two separate volumes of the same physical hard drive. There must be a way to make the same application work with both volumes, just as most other applications do. Is there a way to do this?

Here are some excerpts from this web page:
http://ask.metafilter.com/194687/Unix-vs-Apple-OS
Apple's operating system, which is to say Mac OS X, is actually a specific implementation of UNIX. "UNIX" is a trademark owned by The Open Group, who controls who gets to apply it to their products, based on whether they meet certain requirements (the Single UNIX Specification). Apple got Mac OS X certified a few years ago, meaning that it is actually a UNIX implementation.
Linux, interestingly, isn't a UNIX because it's never been certified by The Open Group and differs in some technical ways from the Single Unix Specification. But from a purely functional standpoint, using a Linux distro probably feels more like a traditional UNIX environment than Mac OS X, mostly because Linux uses XWindows/Xorg in its GUI layer in common with traditional UNIX environments, while Mac OS X has a proprietary GUI (Aqua).

Photoshop elements installation problems

Hi there. I have a purchased disk of adobe photoshop elements 9 and i am having problems installing it on my MAC.
I tried to download it as well in case there was something wrong with the CD but the same problem appeared as well. It says "Inconsistency in the installer database. Please restart your computer and install again." This appears in the middle of the installation procedure. My MAC runs OS X and the version is 10.6.7.
I also tried the adobe support advisor but it didn't detect anything.
PLease help

Hi Jeff,
thank you for you're answer. As already posted before, i tried every solution that came from the adobe support or i found in the web.
This included the solutions in the posted link. I deinstalled every adobe product on my Laptop and my complete antivirus and web Protection suite. I even made changes in the registry, that were suggested from the adobe support.
I had solutions from adobe developer after analycing my log files. That is the reason I spent this much time with installations tries.
That is the reason I asked for a service pack, because I see no chance in getting this version installed.
will there be a patch or something like that?
thanks Michael

Photoshop elements 8, Probleme nach Installation??

Mein Photoshop-Elements 8.0 hab ich mittlerweile schon 10 x neu installiert. Nach der Installation ist alles i.O.
Nach dem Neustart am nächsten Tag ereignen sich seltsame Dinge.
Editor: In den Bedienfelder rechts gibt es bei den Effekten keine Filter mehr. Die anderen Effekte haben plötzlich englische Quickinfos. Die Bereichsaktion "Erstellen" und "Weitergabe" glänzt mit einem weißen Blatt. Da gibt es gar keine Aktionen!
Organzier: Beim Erstellen einer Diashow gibt es plötzlich keine Grafiken mehr.
Wo liegt das Problem. Bei der Installation kann man doch gar nichts falsch machen. Hab auch nach dem Deinstallieren alle noch vorhandenen Ordner gelöscht. (z.B. Dokumente und Einstellungen unter all users).
Gibt es Hilfe??
Grüße von H.B.

that refers to color profiles. Depending on what operating system you use, this could be simple compatibility or permission problems. also another Adobe app on teh system could already have installed newer versions of those profiels... Impossible to tell without more info.
Mylenium

Photoshop Elements install- forgot user name

I had to reinstall my syatem on my IMAC and Photoshop Elements would not work correctly after reinstalling the system. I deleted it and tried reinstalling it from my disk. I dod not remember the User name I used but I did put in the correct serial # as I had written it on my disk. How do I get it to install without the correct username?
Macauley808

PSE doesn't require your adobe ID. If you're having problems with the welcome screen nagging you, just go into the applications folder and launch the editor and/or organizer and then click the dock icon and choose Keep in Dock. Then launch it from there in the future. You don't say which version of PSE, but the editor is in Applications>Adobe Photoshop Elements>Support Files for the past couple of versions.
If you mean your photoshop.com account, that would be migrated to adobe revel, so there's no direct connection to photoshop.com anymore from within PSE.
Or are you having a problem with your serial number being rejected? If so, what is the error message?

Photoshop download install problems

Hello all,
I bought photoshop off of amazon.com (the download-able version) and when trying to install it I get this message:
"Error 1335. The cabinet file 'Data1.cab' required for this application is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package."
Any suggestions?
-Cheers-

photoshopnotinstalling
It is not clear what product that you have. Photoshop or Photoshop Elements. All you say is that you are having difficulties installing Photoshop from a download from Amazon. Since this is the Premiere Elements Forum, the question should be placed in
Adobe Photoshop Forum
http://forums.adobe.com/community/photoshop
or
Adobe Photoshop Elements Forum
http://forums.adobe.com/community/photoshop_elements
I did find one Adobe document on the Error 1335
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
but it seems aimed at installation by disc. Are you doing the installation with the antivirus and firewalls off?
We will be watching for your progress depending on how the moderator directs your thread.
By the way, did you get a purchased serial number from Amazon yet?
ATR

Premier Elements install problem

Hi, I've downloaded Premier Elements but I can't work out how to initialise installation (just downloaded and installed Photoshop elements with no problems) I can access the zipped files but no idea what to do to get it to start the install as previously it did it automatically.... Any help would be very much appreciated!

Frances if the installer is not opening automatically then you will want to go to your User folder which contains the installation files and run the installer manually. By default the installation files are saved to your User folder. You were given the option to choose the location to download the files too. If you chose a different location then the download will be located in that location.

Photoshop elements 12 - Probleme lors de la lecture d'un diaporama (écran noir)

Bonjour,
J'ai utilisé durant quelques temps la version d'évaluation de Photoshop Elements 11 pour créer des diaporamas, ce qui ne m'a jamais posé aucun problème. J'ai acheté il y a peu la version 12 de Photoshop Eléments et depuis je rencontre des soucis :
après de nombreuses recherches et de nombreux essais (changements de formats d'images, création de plusieurs types de diaporamas,...), les images que j'ajoute à mon diaporama apparaissent toutes noires lorsque je lance le mode "lecture", alors qu'elles sont parfaitement visibles en aperçu au bas de l'écran. J'ai fait une copie écran de mon problème pour être plus claire. Pouvez-vous m'aider svp ?
Pour information, je dispose d'un PC Assus dernière génération disposant de toute la mémoire vive et de la mémoire de stockage dont le logiciel a besoin pour fonctionner.
Merci beaucoup.

I've spent quite some time on this and agree there is definitely a problem. It seems that with v11 and v12 installed the preview will only work in one and not the other. Which one it works in appears to depend on what order they were installed / uninstalled.
I've reported it as a bug.
Google Translate:
J'ai passé pas mal de temps sur ce sujet et suis d'accord il ya certainement un problème. Il semble que v11 et v12 installé la prévisualisation ne fonctionne que dans l'un et pas l'autre. Lequel cela fonctionne en semble dépendre dans quel ordre ils ont été installés / désinstallés.
J'ai signalé cela comme un bug.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Photoshop Elements 13 Problem

All of my photographs have a question mark(?) on them. When I want to sharpen the image I get a message saying "file missing
. I can't do anything with the photo. How can I rectify this problem. I am a novice when it comes to working with Photoshop Elements 13.

Hope these links help!
Reconnect missing files | Photoshop Elements | Windows
Tips and tricks for Photoshop Elements: Getting back your missing files using Reconnect feature in Elements Organizer
Regards,
vaishali

Photoshop Elements 10 Problem (Windows 7 64)

I recently purchased a Wacom Intruo Pen and Touch Tablet in which Photoshop Elements 10 program came with it. The program was downloadable off of the Wacom website. I had no problems when downloading it and the program worked twice before never working again. I have uninstalled it and reinstalled the program several times. I have contacted Wacom Tech Support they told me some simple steps that I have done before then told me to contact Adobe. I tried to contact Adobe the same day, but sadly was put on hold for an hour. I have looked up so solutions on the Adobe website,but none of these tips (http://forums.adobe.com/message/4122506) so far have worked.
Is there anything I am missing that may help my program actually run?

The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in Programs Files (x86) folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

Photoshop elements 12 install problem

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