Photoshop elements 12 trial not recognising .psd created

Hi,  We've created and saved a .psd file using a trial version of elements 12. However, when we have tried to reopen the files again - n.b. the files have been closed and reopened previously- we get an error message. "could not complete this request because this file is not compatible with this version of elements". On opening another .psd we created, the message is "could not complete your request because an unexpected end of file was encountered." The files have not been changed in anyway since created with elements 12 nor have the filenames/extensions. Please advise. thanks.

Hi Peru Bob, thanks for your swift reply. This is the first installation. for info, we are using Sony Vaio windows 8 64 bit on intel core i5.

Similar Messages

  • Why is Photoshop Elements 10 trial not installing?

    I went to the older software page, installed File 1 (Photoshop Elements 10), but I can't install File 2. An error message shows up, something along the lines of "all files must be stored in the same folder", etc. I am not a computer genius. I am getting very tired of Adobe's complicated procedures - I have spent well over 5 hours today struggling to find any shred of help on the site (my chat was never answered, either) and now that I finally find the installation files, I am let down once again.
    All i am trying to do is transfer Adobe Photoshop Elements 10 from my old laptop to my new one. I don't understand why installing a trial and entering a serial number is so difficult.
    Thanks for any help you can give me.

    I downloaded them into the same folder, and once that was done, I did as you said and opened PhotoshopElements_10_LS15.exe. It asked for my serial number and everything, seemed as though it was installing, and asked to restart in order to complete the process. I restarted the computer, and...I don't see Adobe Photoshop Elements 10 anywhere. There is a folder on my desktop that goes by the name of Photoshop Elements 10, but it only contains data files and things that I can't use. It's not the actual software....
    What should I do?

  • Photoshop Elements 11 disc not recognised by Computer running Windows 8

    Have tried 2 discs having returned the first one thinking it was faulty. All my other discs are fine but the computer just does not see this one can anyone help ?

    Tried that it shows the drive icon but no dvd. Double clicking just opens the drive drawer with a prompt to insert a disc.  Just tried the disc in another computer running an older version of Windows and it read it ok so its not the disc!

  • Photoshop Elements 9 will not install.

    I have installed Photoshop Elements 9 several times, and it does not complete installation. It loads about 80% of the files, then at the point of placing an desktop icon, the softwarw rollback. My operating system is Windows 7 64 Ultimate.  My computer system includes AMD Phenom II X4 810, 8 GB RAM, GeForce NVIDIA 9600 GT (IRQ 18) and GeForce NVIDIA 8400 GS (IRQ 19). I tried to disconnect the second graphics card - no help.  I have manually removed Photoshop Elements 9 from the registry and reinstalled - no help. The error status is 1603. When installing, I closed all Adobe software, anti-virus software, and Windows Firewall. I contacted Adobe customer service several times - no help.

    Hello Mylenium, I tried everything in the Error 1603 | Install site that you sent me. And, still the installation of the PhotoShop Elements 9 rollback and will not install. What is next? Thank you, Paul
    Date: Tue, 1 Jan 2013 03:30:11 -0700
    From: [email protected]
    To: [email protected]
    Subject: Photoshop Elements 9 will not install.
        Re: Photoshop Elements 9 will not install.
        created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
    Check this, perhaps it may give you some ideas: Error 1603 | Install Mylenium
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4960042#4960042
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4960042#4960042
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4960042#4960042. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Photoshop Elements 10 is not monitoring folders

    Hi,
    I would be very grateful if someone could help me, please.
    I purchased Adobe Photoshop Elements 10 and have configured the folders I want to monitor. But, newer photos and videos were inserted on subfolders of that folders, and Elements 10 don't do nothing.
    The folders to monitor are, for example:
    /myuser/documents/photos
    /myuser/documents/videos
    I inserted new photos and fideos on:
    /myuser/documents/photos/new_photos
    /myuser/documents/photos/new_videos
    I opened Elements 10 and nothing happened. The organizer don't detected nothing.
    Could someone help me, please?

    Hi,
    So, I verified, and the Adobe Active File Monitor V10 service is initiated
    on the list displayed on services.msc.
    But the organizer still don't doing nothing when I insert new files on
    subfolders of the monitored folders.
    Someone has some idea about what can I do more to solve this, please?
    2012/1/30 Marcos A.T. Silva <[email protected]>
    Hi,
    Thanks for your help.
    So, I can't find any adobe service running in the background.
    >
    2012/1/30 99jon <[email protected]>
    >> **
    >>    Re: Photoshop Elements 10 is not monitoring folders  created by 99jon<http://forums.adobe.com/people/99jon>in
    >> Photoshop Elements - View the full discussion<http://forums.adobe.com/message/4173523#4173523>

  • Cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit

    Hi,
    I cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit.  I downloaded the trail of Photoshop CS6 just fine.  I am trying to download the trial of Photoshop Elements 10.  I get the adobe installer window and I login in and select my PSE 10 Trial and the installation begins and I have it saved to my desktop.  When the installation finishes nothing happens.  There is a Photoshop Elements folder on my desktop but it is empty.  I have tried a couple of time with the same result.
    Any suggestions?
    Thanks.

    Hi Ken,
    I apologize for not making myself clear.  What I meant by "saving to desktop" was when I I went to download the the trial of PSE 10 the install window will ask me where I want to save the file.  It is defaulted (highlighted) to save to "my documents" but I selected to save the file to my desktop.  I tried to install the trial of Photoshop Elements 10 again and this time it did install and is working.
    Thanks again for responding.
    ClearInk8

  • Adobe Photoshop Elements 12 does not work with Yosemite 10.10

    My Adobe Photoshop Elements 12 does not work with Yosemite 10.10 nor does my Premier Elements 12. When I try to start them up I get the error message. After uninstalling and reinstalling a few times its still the same. Strangely enough PSE 11 seem to work with Yosemite.  I uninstalled my Premier Elements as well and it behave the same way. How do I get a new copy of Premier Elements 12 to reinstall?

    Just to further test what is happening to my iMac on Yosemite is I downloaded the trial version of Photoshop CC and when I go to launch it it gives mr the same error message as when I try to launch PES 12 or Premier Elements 12. So whatever the problem is it involves all three and so upgrading to Photoshop CC doesn't even help.  Could there be an Adobe file damaged or missing somewhere that is common to these and yet does not effect Revel and Lightroom?

  • Edit in Photoshop Elements 8 will not function.

    Edit function on Photoshop Elements 8 will not work.  Gives a crash message says to uninstall "inspirational" then download update.  done and still Edit does not function. ??????

    If PSE8 uses an Unwelcome Screen, bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.
    The Editor's executable is:
    "C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
    The Organizer's executable is:
    "C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
    The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.
    Ken

  • Photoshop Elements 12 trial version won't install

    I have an Mac running iOS v10.9.4 and I currently have Photoshop Elements 10 installed. I'm trying to download the  Photoshop Elements 12 trial version. The Install Adobe Download Assistant has been copied to my Downloads folder. When I try to open the file it stops and gives me the following error message: "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author." Any suggestions?

    You can try skipping the dowload assistant and get PSE12 trial directly via the link below.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Photoshop Elements 8 will not launch

    I have Photoshop Elements 8 on my Sony Vaio (windows 7 Home Premium 64bit). Whenever I launch it a License Agreement pops up and when I accept it
    the software does not launch. There is no application open in my Task Manager.
    I thought I would uninstall it and reinstall it but when I go to My Products page in Adobe I can see Photoshop Elements 8 as a
    product in use but I cannot download it.
    I installed Photoshop Elements 11 Trial version but have the same problem.
    Please help

    If Organizer fails to launch, try following steps –
    - Delete the Organizer preferences. For that, go to Start>Run>Type %appdata%. In the launched folder, browse to Adobe>Elements Organizer>11.0>Organizer- Delete the file psa.prf and status.dat.
    - Try re-launcing Organizer.
    Or
    It could be that your catalog got corrupted.
    To fix that, hold down your Shift key while launching the Organizer. This would open up the Catalog Manager. Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
    If that does not work either, try renaming the following folders and then try launching the application again:-
    1) Online Services
    2) Elements Organizer
    These folders are present at :- C:\Users\<current user>\AppData\Roaming\Adobe.
    Hope any of these work for you.
    Regards,
    vaishali

  • Photoshop Elements 10 will not launch from it's tile in windows 8

    Photoshop Elements 10 will not launch(open) from it's tile in windows 8,if I restart the computer then try it, it launches. but once I close the program and try to launch it agian from the tile it won't launch  (open)
    What going on ?

    You might unpin (Unpin from Start) the photoshop elements 10 shortcut from the start screen and then go to
    C:\Program Files (x86)\Adobe\Photoshop Elements 10 and right click on the PhotoshopElementsEditor.exe and choose Pin to Start.
    And/or if you want an shortcut on the actual desktop you can use Send to>Desktop (create shortcut)
    Perhaps the shortcut directly to the pse 10 editor will work better when using the start screen.

  • Photoshop elements 12 do not open nef files from Nikon D610 , help please

    photoshop elements 12 won't  open nef files from Nikon D610 , I have to use DNG converter to openfiles on my elements 12, help please
    Thank you
    Ptrebor
    [email protected]

    Thank you,
    First I cannot find how to see what version is my Camera Raw, please give
    me a hint on that.
    Secondly,  I am using Windows 7 .
    Thanks again,
    Ptrebor
    2014-12-13 17:34 GMT-05:00 R_Kelly <[email protected]>:
        photoshop elements 12 do not open nef files from Nikon D610 , help
    please  created by R_Kelly <https://forums.adobe.com/people/R_Kelly> in *Photoshop
    Elements* - View the full discussion
    <https://forums.adobe.com/message/7012253#7012253>

  • Photoshop Elements 10 - trial version - uninstall

    I have downloaded a trial version of Photoshop Elements 10 in order to see if there are things I could not do with my CS3. After see the program I saw I was not interested on it so I try to uninstall but I have not found any uninstall file.
    I have gone to Control Panel / Uninstall Programs but Photoshop Elements 10 do not appear in list. Only CS3.
    I try to delete the program file but a message appear saying I was not allowed to delete file.
    Today I return to see if I could uninstall. I try to enter on Photoshop Elements 10 to see if in Help file appears something about uninstall but trial licence is expired so I could not enter in program.
    I need and want to uninstall Photoshop Elements 10 but I do not know how I can do it once I have tryied the 2 ways I know to uninstall a program.
    Please hep me.

    Run the Photoshop Elements Installer again. If PSE exists on system it will first uninstall it.

  • Photoshop Elements 12 trial download assistant error

    I have downloaded the Photoshop Elements 12 trial download assistant multiple times, saving to a new filename each time, and I get the same message:
    I am 100% sure than I am logged into my Windows 7 Home Premium desktop as Administrator.  What the hell?  This should not be so difficult!

    Rbca please see the bottom of the page in specific:
    You receive the message, "Sorry, an error has occurred," when trying to install the Adobe Download Assistant on Mac OS.
    When trying to install a new version of the Adobe Application Manager you can receive the error, "Sorry, an Error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    If you are having problems installing the Adobe Download Assistant, check to see if a previous version is already installed. You can locate the Adobe Download Assistant in the Applications folder. Once you have located the older version, then drag the Adobe Download Assistant to the trash can. Then, you can install the Adobe Download Assistant successfully.

  • Photoshop elements 11 trial

    I have recently downloaded photoshop elements 11 trial and during this time also upgraded os from Snow Leopard to Mountain Lion. It has taken me some time to get mounyain lion working properly and have gone to restart trying your prog but I keep getting error 5 come up.
    If I download a new trial version of photoshop elements will I get a new 30 day trial as most of the time has been consumed trying to get the od working. I also downloaded premiere elements 11 and had to upgrade for that. Can you help
    John Aslett,
    <e-mail address removed by Moderator>

    Hi John,
    The new download will not give you 30 days more  but will continue from the remaining trial days.

Maybe you are looking for

  • Initiating Photoshop CS4 batch from Bridge sometimes ignores RAW xmp settings

    This happens a lot using both my work PC (XP 64) and home PC (Vista 64), but not always...and I have not been able to track down exactly how to fix this. What happens is I try to launch a batch process for RAW photos taken with my Canon EOS 5D Mark I

  • IME 6.2.1 cannot load configuration

    Hi I have two IDSM upgraded til 6.2.1E3 and need IME 6.2.1 to manage those. Status and event monitoring works just fine but when I try to access the configuration I get the error message "An error occured loading the configuration" The console window

  • Copying standard KANBAN adobeform in SAP SNC

    Hi, We have a requirement where we need to copy standard adobeform and add barcode to that for KANBAN process. I have following questions regarding this: 1. while copying standard adobeform whether we need to copy Interface also? 2. How to find print

  • [SOLVED] broadcom-wl driver needs to be rebuilt after kernel upgrade

    I have Arch installed on a netbook, and every time I update the kernel, I have to re-install the broadcom-wl package for the wifi to work. I don't have this problem in Ubuntu. I believe this is because it is not getting rebuilt under the new kernel a

  • How to restore cleared/ignored alerts back to the alert list?

    Thank you for your quick response and helpful thread :)  I was told that members of the Spiceworks community responded really quickly but I didn't know it would be this quick!!  Thanks again, I'm excited to be part of Spiceworks.