Photoshop elements 4.0 日本語版mac用 ユーザー登録できない件

現在Photoshop elements 4.0 日本語版mac用 を使っています。
購入後にユーザー登録忘れていたので、
昨日 Adobe ID Webページからユーザー登録しようとしたら、
シリアル番号（10570208769231063245****）が存在しないと言われました。
何が原因でしょうか？

Are you referring to Registration or Activation?
Registration is optional and not required to use photoshop elements 4.

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