Photoshop Elements 7 - It crashes before it will open.  What to do?

I have Windows 7 Professional, Service Pack 1.  My Photoshop Elements 7 has worked perfectly for years.  Yesterday, it crashed before it opened.  I can no longer open the program.  The error message shows
Problem Event Name:    APPCRASH
  Application Name:    PhotoshopElementsEditor.exe
  Application Version:    7.0.0.0
  Application Timestamp:    48cff252
  Fault Module Name:    MSVCR80.dll
  Fault Module Version:    8.0.50727.6195
  Fault Module Timestamp:    4dcddbf3
  Exception Code:    c0000005
  Exception Offset:    00027b07
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
I uninstalled the program and reinstalled it.  I downloaded a security patch and successfully installed it.  I get the same error message and the program still crashes before the Editor opens.  Please help direct me where to go to solve this problem.
Many thanks in advance for any advice.
cboater

This FAQ has several troubleshooting suggestions:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes
Ken

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    0x9648b000 - 0x964abfff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0x964b9000 - 0x964c7fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x97fda000 - 0x97fe3fff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/TWAIN
    0x9a37b000 - 0x9a37cfff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    Model: PowerBook4,3, BootROM 4.5.2f2, 1 processors, PowerPC 750 (2.2), 800 MHz, 256 MB
    Graphics: ATI Mobility Radeon 7500, ATY,RageM7, AGP, 32 MB
    Memory Module: DIMM0/BUILT-IN, 128 MB, built-in, built-in
    Memory Module: DIMM1/J12, 128 MB, SDRAM, PC133U-333
    AirPort: AirPort, 9.52
    Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
    Network Service: Internal Modem, PPP (PPPSerial), ppp0
    Parallel ATA Device: IBM-IC25N030ATCS04-0, 27.94 GB
    Parallel ATA Device: TOSHIBA DVD-ROM SD-R2212,
    USB Device: PSC 2350 series, HP, Up to 12 Mb/sec, 500 mA
    USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
    USB Device: USB-PS/2 Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
    thanks!
    [email protected]
    iBook G3   Mac OS X (10.4.6)  
    iBook G3   Mac OS X (10.4.6)  

    Francine, I reloaded Tiger, ran disk Utility and TechTool Pro and discovered no errors. So I'm currently 10.4. Photoshop Elements still won't load. Path is as follows:
    L''Date/Time: 2006-08-08 20:42:39.740 -0600
    OS Version: 10.4 (Build 8A428)
    Report Version: 3
    Command: Photoshop Elements 3
    Path: /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
    Parent: WindowServer [61]
    Version: 3.0x199 (3.0)
    PID: 383
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000004
    Thread 0 Crashed:
    0 application 0x02a8edf0 0x2008000 + 11038192
    1 application 0x02a9d558 0x2008000 + 11097432
    2 application 0x02a8e900 0x2008000 + 11036928
    3 application 0x020eb95c 0x2008000 + 932188
    4 application 0x020ea730 0x2008000 + 927536
    5 application 0x02a39eb8 0x2008000 + 10690232
    6 application 0x02a39e08 0x2008000 + 10690056
    7 application 0x02a66090 0x2008000 + 10870928
    8 application 0x020a0950 0x2008000 + 624976
    9 application 0x02efe8bc 0x2008000 + 15689916
    10 application 0x029c7724 0x2008000 + 10221348
    11 application 0x02048408 0x2008000 + 263176
    12 application 0x02046714 0x2008000 + 255764
    13 application 0x02046340 0x2008000 + 254784
    Thread 0 crashed with PPC Thread State:
    srr0: 0x02a8edf0 srr1: 0x0000f030 vrsave: 0x00000000
    cr: 0x48004222 xer: 0x0000000c lr: 0x02a8eeb8 ctr: 0x90370af8
    r0: 0x02a8eea0 r1: 0xbfffdb60 r2: 0x013ae000 r3: 0x00000000
    r4: 0x00000000 r5: 0x80000000 r6: 0x00000002 r7: 0x7fffffff
    r8: 0x00000000 r9: 0x90680760 r10: 0x90370b04 r11: 0xa169aeb8
    r12: 0x90370af8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0xbffffbec r21: 0xffffffff r22: 0xbffff9a0 r23: 0x01638ea0
    r24: 0x01664168 r25: 0x016429f4 r26: 0x0164cf60 r27: 0x04ca3658
    r28: 0xbfffdca4 r29: 0x015b97b8 r30: 0x00000000 r31: 0x04ca3658
    Binary Images Description:
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    0xd1000 - 0xfb06e BIBCarbonLib PEF binary: BIBCarbonLib
    0x27f000 - 0x2ac76b AWSCommonSymbols.dll PEF binary: AWSCommonSymbols.dll
    0x2ac770 - 0x2ae4f1 pthread_bridge PEF binary: pthread_bridge
    0x2af000 - 0x2dff0c BIBUtilsCarbon PEF binary: BIBUtilsCarbon
    0x2e6000 - 0x2f048d AdobeOperaMgr PEF binary: AdobeOperaMgr
    0x315ac0 - 0x315b72 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x315d80 - 0x315e35 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
    0x316070 - 0x316113 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
    0x316190 - 0x316207 CFMPriv_System PEF binary: CFMPriv_System
    0x3164b0 - 0x316580 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x316600 - 0x3166d3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x3167b0 - 0x31686b CFMPriv_Help PEF binary: CFMPriv_Help
    0x316870 - 0x31693a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x3169c0 - 0x316a96 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x316b10 - 0x316be3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x316c70 - 0x316d55 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x316dd0 - 0x316ea6 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
    0x316f80 - 0x31703e CFMPriv_Print PEF binary: CFMPriv_Print
    0x317060 - 0x31712d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x3171b0 - 0x317292 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x317310 - 0x3173e3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x317460 - 0x317533 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x317610 - 0x3176d2 CFMPriv_AE PEF binary: CFMPriv_AE
    0x3176e0 - 0x3177a5 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x317820 - 0x3178f7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x317980 - 0x317a63 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x317ae0 - 0x317bba CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x317c30 - 0x317d10 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x317da0 - 0x317e86 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x317f60 - 0x318037 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x318040 - 0x318102 CFMPriv_QD PEF binary: CFMPriv_QD
    0x318200 - 0x3182e9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x405000 - 0x6091a2 AGMCarbonLib PEF binary: AGMCarbonLib
    0x60a000 - 0x6f736d FileInfo.dll PEF binary: FileInfo.dll
    0x6f8000 - 0x768b22 WebAccessUtils.dll PEF binary: WebAccessUtils.dll
    0x769000 - 0x7a19ec asn.ear.ca.dll PEF binary: asn.ear.ca.dll
    0x1008000 - 0x10a3f45 ACECarbonLib PEF binary: ACECarbonLib
    0x10a4000 - 0x12bb482 CoolTypeCarbonLib PEF binary: CoolTypeCarbonLib
    0x12bc000 - 0x130b3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x130b3d0 - 0x13236bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x1327000 - 0x13a5c6c iaccore PEF binary: iaccore
    0x17f6000 - 0x17f8fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x2008000 - 0x34d2ffd application PEF binary: application
    0x6ee7000 - 0x6ef2465 PPCCore PEF binary: PPCCore
    0x7a7a000 - 0x7a856bc ADM-PNGCarbon PEF binary: ADM-PNGCarbon
    0x7a86000 - 0x7a9d8b0 ASDataStreamCarbonr PEF binary: ASDataStreamCarbonr
    0x7ba5000 - 0x7c7c73c ADMCarbon Plugin PEF binary: ADMCarbon Plugin
    0x8fe00000 - 0x8fe50fff dyld 43 /usr/lib/dyld
    0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901fe000 - 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90364000 - 0x9069cfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x90727000 - 0x90800fff com.apple.CoreFoundation 6.4 (368) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90849000 - 0x90849fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9084b000 - 0x9094dfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x909a7000 - 0x90a2bfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90a55000 - 0x90ac9fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90ae3000 - 0x90af5fff libauto.dylib /usr/lib/libauto.dylib
    0x90afc000 - 0x90dc1fff com.apple.CoreServices.CarbonCore 10.4 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90e24000 - 0x90ea4fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90eee000 - 0x90f2efff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90f43000 - 0x90f5bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x90f6b000 - 0x90fe9fff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9102e000 - 0x91055fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91066000 - 0x91073fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91076000 - 0x91238fff com.apple.security 4.0 (221) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9133a000 - 0x91343fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9134a000 - 0x91371fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    0x91390000 - 0x9140efff com.apple.audio.CoreAudio 3.0.0 (3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9144c000 - 0x9144cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9144e000 - 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x914a1000 - 0x9156cfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x915c1000 - 0x91654fff com.apple.print.framework.PrintCore 4.0 (172) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9169a000 - 0x91757fff com.apple.QD 3.8.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x91795000 - 0x917f3fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x91821000 - 0x91844fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91858000 - 0x9187dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x91890000 - 0x918d0fff com.apple.LaunchServices 10.4 (118) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x918eb000 - 0x918fffff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9190d000 - 0x91943fff com.apple.ImageIO.framework 1.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91957000 - 0x91a19fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
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    0x91a7f000 - 0x91a9bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91aa0000 - 0x91b0ffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91b26000 - 0x91b2afff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91b2c000 - 0x91b44fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b47000 - 0x91b8afff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91b91000 - 0x91baafff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91baf000 - 0x91bb2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91bb4000 - 0x91bb4fff com.apple.Accelerate 1.1 (Accelerate 1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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    0x91d33000 - 0x91d53fff libmx.A.dylib /usr/lib/libmx.A.dylib
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    0x91e74000 - 0x92404fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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    0x92e86000 - 0x92e9bfff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x92ead000 - 0x92f34fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x92f48000 - 0x92f53fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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    0x92fa4000 - 0x92fb4fff com.apple.print.framework.Print 4.0 (187) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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    0x93057000 - 0x930a9fff com.apple.NavigationServices 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x930d5000 - 0x930f2fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x93104000 - 0x93111fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x9311a000 - 0x93429fff com.apple.HIToolbox 1.4.0 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x94053000 - 0x9411dfff com.apple.audio.toolbox.AudioToolbox 1.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x94171000 - 0x94171fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9454a000 - 0x94559fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94561000 - 0x9456dfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x945b2000 - 0x945c6fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x945cc000 - 0x9482efff com.apple.QuickTime 7.0.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94901000 - 0x94920fff com.apple.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x96202000 - 0x96218fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x9621a000 - 0x9623afff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0x96248000 - 0x96256fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x97c41000 - 0x97c4afff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/TWAIN
    0x99d78000 - 0x99d79fff com.apple.iokit.dvcomponentglue 1.7.5 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    Model: PowerBook4,3, BootROM 4.5.2f2, 1 processors, PowerPC 750 (2.2), 800 MHz, 256 MB
    Graphics: ATI Mobility Radeon 7500, ATY,RageM7, AGP, 32 MB
    Memory Module: DIMM0/BUILT-IN, 128 MB, built-in, built-in
    Memory Module: DIMM1/J12, 128 MB, SDRAM, PC133U-333
    AirPort: AirPort, 9.52
    Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.4
    Network Service: Internal Modem, PPP (PPPSerial), ppp0
    Parallel ATA Device: IBM-IC25N030ATCS04-0, 27.94 GB
    Parallel ATA Device: TOSHIBA DVD-ROM SD-R2212,
    USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
    iBook G3   Mac OS X (10.4)  

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    Hope I followed the instructions properly....  Thanks Linc and CT!
    Step 1:
    1/19/13 4:53:17.875 PM ReportCrash[274]: Saved crash report for System Preferences[269] version 12.0 (12.0) to /Users/XXXX/Library/Logs/DiagnosticReports/System Preferences_2013-01-19-165317_XXXX-macbook-pro.crash
    Step 2:
    Process:    
    System Preferences [269]
    Path:       
    /Applications/System Preferences.app/Contents/MacOS/System Preferences
    Identifier: 
    com.apple.systempreferences
    Version:    
    12.0 (12.0)
    Build Info: 
    SystemPrefsApp-232001000000000~1
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [149]
    User ID:    
    Date/Time:  
    2013-01-19 16:52:44.325 -0600
    OS Version: 
    Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x000000011118328e
    VM Regions Near 0x11118328e:
    mapped file       
    0000000111093000-000000011115b000 [  800K] r--/rwx SM=COW  /System/Library/PreferencePanes/PrintAndScan.prefPane/Contents/Resources/PrintS canPref.icns
    --> mapped file       
    000000011115b000-00000001111cf000 [  464K] r--/rwx SM=COW  /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/FileVault. icns
    CG shared images  
    00000001c0003000-00000001c000b000 [   32K] r--/r-- SM=SHM 
    Application Specific Information:
    objc[269]: GC: forcing GC OFF because OBJC_DISABLE_GC is set
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib        
    0x00000001063b01e7 memmove$VARIANT$sse3x + 31
    1   com.apple.ImageIO.framework  
    0x0000000105be81a4 CGImageReadGetBytesAtOffset + 409
    2   com.apple.ImageIO.framework  
    0x0000000105beaeec CGImageReadSessionGetBytes + 37
    3   com.apple.ImageIO.framework  
    0x0000000105c057f4 getGlobalICNSInfo + 316
    4   com.apple.ImageIO.framework  
    0x0000000105c05684 _CGImagePluginImageCountICNS + 9
    5   com.apple.ImageIO.framework  
    0x0000000105be757c CGImageSourceGetCount + 119
    6   com.apple.AppKit         
    0x00000001033dde04 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps :] + 402
    7   com.apple.AppKit         
    0x00000001034d6f31 +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandImageContentNow:] + 93
    8   com.apple.AppKit         
    0x00000001034d6526 +[NSImageRep _imageRepsWithContentsOfURL:expandImageContentNow:giveUpOnNetworkURLsWithoutGoo dExtensions:] + 965
    9   com.apple.AppKit         
    0x00000001034d611c __51-[NSImageURLReferencingRepProvider representations]_block_invoke_0 + 47
    10  com.apple.Foundation     
    0x0000000102d9ae60 _NSFaultInObject + 30
    11  com.apple.AppKit         
    0x00000001034d60e6 -[NSImageURLReferencingRepProvider representations] + 89
    12  com.apple.AppKit         
    0x00000001034d604f -[NSImageURLReferencingRepProvider copyWithZone:] + 127
    13  com.apple.AppKit         
    0x00000001034d5fab __24-[NSImage copyWithZone:]_block_invoke_0628 + 104
    14  com.apple.AppKit         
    0x00000001033c467f -[NSImage _usingRepProviderPerformBlock:] + 41
    15  com.apple.AppKit         
    0x00000001034d5d90 -[NSImage copyWithZone:] + 493
    16  com.apple.systempreferences  
    0x0000000101f962c4 0x101f8f000 + 29380
    17  com.apple.systempreferences  
    0x0000000101f927f4 0x101f8f000 + 14324
    18  com.apple.systempreferences  
    0x0000000101f93773 0x101f8f000 + 18291
    19  com.apple.CoreFoundation 
    0x0000000102a3f47a _CFXNotificationPost + 2554
    20  com.apple.Foundation     
    0x0000000102d92846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
    21  com.apple.AppKit         
    0x000000010342760d -[NSApplication _postDidFinishNotification] + 292
    22  com.apple.AppKit         
    0x0000000103427346 -[NSApplication _sendFinishLaunchingNotification] + 216
    23  com.apple.AppKit         
    0x0000000103424532 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566
    24  com.apple.AppKit         
    0x000000010342412c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
    25  com.apple.Foundation     
    0x0000000102dac12b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
    26  com.apple.Foundation     
    0x0000000102dabf8d _NSAppleEventManagerGenericHandler + 106
    27  com.apple.AE             
    0x0000000106f2eb48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
    28  com.apple.AE             
    0x0000000106f2e9a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
    29  com.apple.AE             
    0x0000000106f2e869 aeProcessAppleEvent + 318
    30  com.apple.HIToolbox      
    0x0000000104e308e9 AEProcessAppleEvent + 100
    31  com.apple.AppKit         
    0x0000000103420916 _DPSNextEvent + 1456
    32  com.apple.AppKit         
    0x000000010341fed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    33  com.apple.AppKit         
    0x0000000103417283 -[NSApplication run] + 517
    34  com.apple.AppKit         
    0x00000001033bbcb6 NSApplicationMain + 869
    35  libdyld.dylib            
    0x000000010635a7e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x0000000106533d16 kevent + 10
    1   libdispatch.dylib        
    0x0000000106320dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib        
    0x00000001063209ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib   
    0x00000001065336d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001063c5eec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00000001063c5cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00000001063b0171 start_wqthread + 13
    Thread 3:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x0000000106531686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x0000000106530c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x0000000102a29803 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x0000000102a2eee6 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x0000000102a2e6b2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation     
    0x0000000102db1321 -[NSConcreteTask waitUntilExit] + 183
    6   com.apple.frameworks.preferencepanes
    0x000000010246a6db -[NSPrefPanesCenter _checkHWForPreferences:] + 288
    7   libdispatch.dylib        
    0x0000000106321f01 _dispatch_call_block_and_release + 15
    8   libdispatch.dylib        
    0x000000010631e0b6 _dispatch_client_callout + 8
    9   libdispatch.dylib        
    0x000000010631f1fa _dispatch_worker_thread2 + 304
    10  libsystem_c.dylib        
    0x00000001063c5cab _pthread_wqthread + 404
    11  libsystem_c.dylib        
    0x00000001063b0171 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib   
    0x00000001065336d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001063c5eec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00000001063c5cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00000001063b0171 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007ffe4caec89a  rbx: 0x000000000002828e  rcx: 0x0000000000000001  rdx: 0x0000000000000004
      rdi: 0x00007fff5dc6fb28  rsi: 0x000000011118328e  rbp: 0x00007fff5dc6da80  rsp: 0x00007fff5dc6da80
       r8: 0x000000000007347b   r9: 0x000000005e369d65  r10: 0x00007fde10c882a0  r11: 0x00007fff5dc6fb28
      r12: 0x0000000000000004  r13: 0x00007fde11c00db0  r14: 0x0000000000000004  r15: 0x000000011118328e
      rip: 0x00000001063b01e7  rfl: 0x0000000000010202  cr2: 0x000000011118328e
    Logical CPU: 0
    Binary Images:
    0x101f8f000 -   
    0x101fb2fff  com.apple.systempreferences (12.0 - 12.0) <0249AAAE-AA18-3A55-BBCE-D870C940E8C7> /Applications/System Preferences.app/Contents/MacOS/System Preferences
    0x101fc7000 -   
    0x101fc7fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x101fcd000 -   
    0x101fcdfff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x101fd7000 -   
    0x1022a7fff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x1023e0000 -   
    0x10243dfff  com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x102467000 -   
    0x102482ff7  com.apple.frameworks.preferencepanes (15.0 - 15.0) <45E922F9-E5F5-3026-90BA-C1F5F8451C9B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    0x10249f000 -   
    0x10251dff7  com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x102560000 -   
    0x102625ff7  com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x1026a2000 -   
    0x1027cbff7  com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x1028b6000 -   
    0x1028b7ff7  libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
    0x1028be000 -   
    0x1029d692f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
    0x1029fa000 -   
    0x102be3fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x102d42000 -   
    0x102d42fff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x102d47000 -   
    0x102d47ff1 +cl_kernels (???) <AFD159F4-10EF-4F7D-ACBF-3B315208F4FF> cl_kernels
    0x102d4a000 -   
    0x1030a6fff  com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x1032cb000 -   
    0x103ef8ff7  com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x1045ef000 -   
    0x104824ff7  com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x104926000 -   
    0x104969fff  com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x1049a1000 -   
    0x104af2fff  com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x104b7c000 -   
    0x104b7dff3 +cl_kernels (???) <AA5FA9DE-2259-4D8F-80B3-62161C40F181> cl_kernels
    0x104b82000 -   
    0x104b82ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x104b8a000 -   
    0x104bf7fff  com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x104c33000 -   
    0x104d53fff  com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x104dc6000 -   
    0x1050f6ff7  com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x105252000 -   
    0x105400fff  com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x1054bf000 -   
    0x1054c9fff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x1054d9000 -   
    0x105525ff7  libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
    0x10553f000 -   
    0x10573ffff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
    0x1057e2000 -   
    0x1058dfff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
    0x10591a000 -   
    0x10592cff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
    0x105934000 -   
    0x10593afff  com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x105949000 -   
    0x10594afff  liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
    0x105955000 -   
    0x10596bfff  com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x10597b000 -   
    0x1059e8ff7  com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x105a17000 -   
    0x105a18fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
    0x105a20000 -   
    0x105a47ff7  com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x105a6c000 -   
    0x105a83fff  com.apple.GenerationalStorage (1.1 - 132.2) <3F5C87BD-D866-3732-8CB9-D23ED9784D6E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x105a94000 -   
    0x105aa3ff7  com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x105ab1000 -   
    0x105b83ff7  com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x105be3000 -   
    0x105cfcff7  com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x105d5a000 -   
    0x105e34ff7  com.apple.backup.framework (1.4.1 - 1.4.1) <A3CFCA9E-717C-302D-821B-16FD35E6673F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x105eba000 -   
    0x10602efff  com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x1060f0000 -   
    0x106141ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x106177000 -   
    0x106198ff7  libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
    0x1061a5000 -   
    0x1061a9ff7  com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x1061b3000 -   
    0x10621bff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
    0x106277000 -   
    0x10629cff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
    0x1062d4000 -   
    0x1062d9fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
    0x1062e1000 -   
    0x1062effff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
    0x1062fd000 -   
    0x106302fff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
    0x10630d000 -   
    0x106314fff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
    0x10631c000 -   
    0x106331ff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
    0x10634b000 -   
    0x10634cff7  libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
    0x106358000 -   
    0x10635bff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
    0x106369000 -   
    0x106369fff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
    0x10636e000 -   
    0x106376fff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
    0x106380000 -   
    0x106386fff  libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
    0x106392000 -   
    0x106394fff  libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
    0x10639e000 -   
    0x10639fff7  libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
    0x1063a7000 -   
    0x1063a8fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
    0x1063af000 -   
    0x10647bfe7  libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
    0x1064c2000 -   
    0x1064caff7  libsystem_dnssd.dylib (379.32.1) <62AA0B84-188A-348B-8F9E-3E2DB08DB93C> /usr/lib/system/libsystem_dnssd.dylib
    0x1064d0000 -   
    0x106506fff  libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
    0x106521000 -   
    0x10653cff7  libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
    0x10654f000 -   
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    0x10ab4a000 -   
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    0x10ab80000 -   
    0x10acc4fef  com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
    0x10acfd000 -   
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    0x10b603000 -   
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