Photoshop Elements 8 not opening after agreeing to end user license agreement?
So like the title suggests, when I try to open Photoshop Elements 8, an End User License Agreement pops up for me. This happened just recently and in the years I've used the software it has never, ever done this to me, so I was kind of surprised when it popped up. I click accept to proceed, but after I click accept, it doesn't do anything at all. No matter how many times I try opening it, no matter how many times I try to only open the editor first and not the organizer or run as administrator, nothing seems to work. I really don't understand why this is happening and what I should do. I know reinstalling is an option, but I no longer have the installation disc so I would like to try other methods of fixing this if possible.
Enclosing a picture below so you can see what I'm dealing with:
Try the licensing service update:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
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Acrobat Reaader will not work before I accept End User License Agreement. But where and how?
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Have installed version 9.5 on my Windows 7 desk-top computer.I don't know what you mean by "where and how"; Adobe Reader will automatically present the license agreement to accept the first time you use it.
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Everytime i try opening a pdf this message comes up "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser" I have no idea where to find this agreement to accept it.
If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement. In Mac, with Reader closed, go to your Applications folder, double click on the Reader icon, and follow the lead.
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I am unable to open any pdf files because I have not accepted the end user licensing agreement for adobe reader. I can not find the accept button. I have a mac.
What is your screen resolution? Can you post a screenshot of what you see: https://forums.adobe.com/thread/1070933
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Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE
Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy Setting Comment
Show messages when I launch Acrobat Disabled
Adobe Reader XI/Preferences/General
Policy Setting Comment
Show messages when I launch Reader Disabled
Adobe Reader XI/Preferences/Startup
Policy Setting Comment
Enable Protected Mode at startup Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA=1 (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 5)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 6)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 7)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
.pdf (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
OpenWithList] (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name (Default)
Value type REG_SZ
Value data "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply NoHi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4 Installation Workflows — Enterprise Administration Guide
Regards,
Rave -
I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!
lindsey k wrote:
Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
And... did you do what the message tells you?
lindsey k wrote:
When I download Adobe Reader for MAC it does not give me an option to except and Agreement
Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA. -
Presently using iMac: OS X 10.9.4 (13E28)
1. Open website; click drop-down and this appears:
Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.
2. Using an iMac, open founder and click downloads
3. Click AdbeRdr1013_en_US-1.dmg Apr. 4 2012, 7:11 AM 73 MB Disk Image Feb 27, 2013, 10:00 AM
4. Screen indicates it is opening Adobe reader X installer.package
5. Click this icon
6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
Screen indicates: thank you and enjoy Adobe reader. Click Return to Prior Website. Click install now: total size 99.1 MB
Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
It takes me back to steps that have already taken of locating down load file double-click to mount the disk image; double-click install Adobe reader; agreed by clicking open; entering name and password and clicking okay.
Did this several times with no success.
11. www.forums.adobe.comSorry if I failed to mention, I have done this as well.
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End-user license agreement is not working on mac
I recently updated the Adobe Reader (free version) on my mac, however when I try to open pdf files, it says that it can't be opened because I need to accept the End-user license agreement, but it does not open. i tried removing the Adobe Readerand re-install, yet I get the same results.
Does it say that you need to LAUNCH Adobe Reader to accept the license agreement.
Have you tried doing that?
Note that Launch does not mean install, or delete, or download, it means to run the app. -
I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.
Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I have installed adobe reader onto my Mac but when I open up an adobe pdf it tells me that i need to accept the end user license agreement, quite, and then open up a new browser but i have never seen the end user license agreement. What should I do in order to accept the end user license agreement even though it never pops up when i install adobe reader?
Make sure Readr is closed. Go to the Applications form, look for the Adobe Reader icon, double click on it, and follow the lead. Restart Reader when finished.
-
This happens ever since I have upgraded to the latest reader for iOS.
Adobe Reader for iOS does NOT show an end user license agreement. It must be something else.
shawiya,
What is the version number of your Adobe Reader?
Would you take a screenshot and attach it to your next reply? On iOS, you can take a screenshot by pressing the Sleep/Wake button while holding down the Home button.
How do I insert an image or video and attach a file?
We should be able to tell a lot about your problem from the screenshot. -
I keep getting error message "must complete End User License Agreement"...can't open PDF's on my Mac
I keep getting error message "must complete End User License Agreement"...can't open PDF's on my Mac
First question: have you started the Adobe Reader App since you installed it?
-
Each time I try to open a PDF in Safari I am directed to this message:
"Before proceeding you must first launch Abobe Acrobat and accept the End User License Agreement".
This prevents me from viewing the PDF in a Safari window, or downloading the PDF file to my computer and viewing it.
No such option to "accept End User License Agreement" is avialable when I launch Adobe Acrobat. This problem has only occured since I undertook a trial of Adobe CC, and subsequently uninstalled it after deciding not to proceed with a license.
I do have Adobe 9 Acrobat Pro and Adobe Suite CS4 fully licened and operational on my Mac. I have never had this problem prior to trialing Adobe CC.If launching Adobe Reader doesn't help, try this.
1. Check the Applications folder carefully - put it into alphabetical order NOT icons. See if there is more than one Adobe Reader or Adobe Acrobat. If so, start each one in turn. Notice whether the message says "Adobe Reader" or "Adobe Acrobat" too.
2. If that doesn't help, even after quitting all the apps (Safari and Adobe Reader), downloading and installing again is worth a try. This will not make the message go away! But it might cause the license agreement to appear properly. -
Reader X problem - Accept End User License Agreement
I have recently updated to Adobe Reader X.
I use Windows XP (SP3) and Internet Explorer.
Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;
"Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".
I do not have Adobe Acrobat, I am using the free Adobe Reader X.
Why am I getting this message and what can I do to stop it so that I can again read .pdf files.
This never happened with the previous version of Adobe Reader.
How can I go back to the previous version?
Thanks
Gryphon2345I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.
The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mod e.html
While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.
In my scenario, I originally attemtped to update Reader 10.0.1 to 10.1.0 using SCUP and the published update. This caused my custom setup to be overwritten (customizations included default acceptance of license agreement, removing Auto Updater, and disableing Protected Mode). I then had to re-create a custom installation using the Customization Wizard with the 10.1.0 MSI file from the Adobe FTP site. After running this, I'm getting the above error now on machines that never had Acrobat.
That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.
Anyone out there have a better solution?
UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.
also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.
Message was edited by: alarose20
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