Photoshop elements 8 organizer hanging up

Help me Please!  Yesterday installed new software for my new HD videocamera and backed up videos & pics.  Videos are is (.mts) format.
When I started PS8 organizer a dialogue box pops up & states "New files have been downloaded from device(s) since last laungh of elements organizer.
Elements Organizer will now import these files into catalog.  When finished do you want to show only the new files in Media Browser?  Yes or No. Then another check box "Always take this action."  After clicking Y or N it states "Searching for files to import, 10 item(s) found.  Then if I hit (STOP) button in this dialogue box another box pops up & states "Elem 8.0 organizaer not working or responding.  & I stop the program it exits out.  I can get into the editor ok though.
Things I have tried.
1) Deleted software & videos & pictures downloaded from new HD camera.
2) Restarted computer
3) Continues to do same thing.
Looked up in troubleshooting area.  Couldn't find anything like my problem.  My catalog is still there I can see other pics that I added before the HD camera software install.
Any ideas out there?
Thanks in Advance!

Are you able to launch the Organizer now ?
Try importing these .mts files by copying on our hard drive and then using File->Import from Files and Folder option in Organizer.
Please see if this works for you.
~Sourabh

Similar Messages

  • Photoshop Elements 11 Installer hangs.

    Photoshop Elements 11 Installer hangs at;
    Status: Installing Elements 11 Organizer
    Shortcut: ARPPRODUCTICON.exe
    and will proceed no further........
    Ran Adobe Support Advisor while it is hung and it just keeps running, Cancel install with task manager, run Adobe Support Advisor and nothing is found.
    Trying to install on Laptop - MS Windows 7 Home Premium, 64-bit SP1, AMD Turion II Dual-Core Mobile M520, 4.0 GB Raam, ATI Mobility Radeon HD 4650 Series, 2.30 Ghz

    Hi Mesmoid,
    Right click on setup and run as admin. If still the same issue then perform selective startup and try installing again: http://windows.microsoft.com/en-in/windows-vista/run-selective-startup-using-system-config uration .
    Regards,
    Romit Sinha

  • Adobe Photoshop Album 2.0 to Adobe Photoshop Elements 12 Organizer catalog conversion

    I'm having trouble converting Adobe Photoshop Album 2.0 catalog to Adobe Photoshop Elements 12 Organizer.  I get a Conversion Failed error which tells me to repair with the program that created it.  I have tried several things including deleting all .avi files from the catalog, deleting references to missing files and backing up then trying to convert from an external HD.  I'm running Vista Home Premium on a HP laptop.  The Organizer optimize and repair don't seem to help in this case.
    Does anyone have any history with this or advice?

    Please refer to following KB article which deals with catalog conversion failures:-
    http://helpx.adobe.com/elements-organizer/kb/elements-catalog-conversion-fails.html

  • Problem with Photoshop Elements 10 organizer

    My Photoshop Elements 10 organizer will not let me use any of the features.  I have a number of photos that show up when I open the organizer, but it won't let me scroll through them.  Whenever I try to move through the photos with my mouse, it keeps jumping back to the top of the photos.  Also, when I try to open the "file" or "edit" etc, it just flashes quickly the things in that section and goes off so quickly I can't select anything.  I don't seem to have this problem in the editor portion of the program. Really frustrating.

    Hi Peggy,
    Windows
    Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
    Reset the preferences as above.
    Close Elements and let the file regenerate.
    Mac
    Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
    Reset the preferences as above.
    Close Elements and let the file regenerate.
    Also, if you using windows , try the following steps:
    Right click on the PSE icon and select run as administrative.

  • Photoshop Elements 11 organizer stops working after about 15 minutes with windows 7??

    I've uninstalled and reinstalled, changed preferences, removed preferences, added administrator priviledges with full control to several screens, turned over my screen to Dipanjan, Adobe Rep and still does exactly the same thing. Very frustrating! Anyone else getting this windows pop up screen " Photoshop Elements 11 organizer has stopped working" ?
    If I don't resolve this soon, I'm going back to PSE 10 and I guess I'll just have to eat the money wasted on it.
    Finally resolution!
    Three separate days totaling about 8-10 hours of chat then another 3 or more hours in chat about this issue today with 3 different people. Finally got to Vijay, who said to:
    click on edit in the organizer,
    go to preferences,
    click on media anaylsis,
    uncheck all the boxes.
    That did it!!! Less than two minutes, done!  No more problems. I can't imagine how much of Adobe's and my time and productivity was wasted going through all the laborious steps, often times repeating the same procedures when I got some one new, only to start all over again. 
    Many thanks Vijay. You suceeded where so many others failed!
    I sincerely hope if anyone else suffers this dilemma, this will instantly resolve it for you and avoid the extreme frustration and agony I went through.
    Cheers!
    Message was edited by: anikonrider

    Ernie, it shouldn't be required. This is a scientific process, a test to find the origin of the issue. If there is something wrong with the catalog, we can try to repair it, but the fact is there are many possible causes to such behavior and we have to start somewhere. Here is a more complete list of the steps you can take to counter this kind of issue: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop. html
    Is everyone here getting a blue screen from the OS? If so, there are much greater problems at hand than it is possible for an application on your computer to cause. Blue Screen errors are caused by hardware issues. Sometimes it is physically faulty parts, but most of the time it is some sort of driver conflict (generally just an old version that needs to be updated). Make sure you have the latest drivers installed for major hardware components, such as your video card. DO NOT rely on your OS to get the current versions of the drivers. Go to the manufacturer's website and download them directly.

  • Help with Photoshop Elements 9 Organizer

    I need some help with my new Photoshop Elements 9 Organizer.
    I have not had previous versions of Photoshop, this was a brand new installation.  I had previously used Kodak software which came with my camera to organize and edit pictures.
    My PC is approximately 6 years old.  I have a 2.2 ghz processor and 1.5 GB of RAM.  I am running Windows XP Home Edition, Version 2002, Service Pack 3.
    The software seemed to install just fine.  I then imported some pictures from my Kodak folders into the Photoshop Organizer.  After importing pictures I then received the following error message:
    'Elements 9 Organizer has encountered a problem and needs to close.  We are sorry for the inconvenience.'
    If I remove the pictures from the catalog, I no longer get the error message.  As soon as I import any pictures, however, I get the error and the software closes.  When I reopen the organizer I get the same error after after about 15 seconds
    I have tried the following:
    uninstalled an re-installed twice
    turned off the automatic backup to photoshop.com
    I did come across thread 769749 (http://forums.adobe.com/thread/769749) that offered some advice.  Based on that, I optimized my catalog (which was empty), repaired my catalog (which was empty).  I also created a new catalog and removed the existing (empty) catalog.
    All of these efforts have not worked.  Each time I try something, as soon as I import any pictures into the catalog, I get 'Elements 9 Organizer has encountered a problem and needs to close.  We are sorry for the inconvenience.'
    This is brand new software that I am unable to use.
    Adobe, please help.

    Answers to following queries would help-
    * Are you able to import images into Organizer from folder other than your Kodak folders?
    * Is your problem happening for importing from a specific set of folders only?
    * Is your problematic folder having any video files in it which you are importing into Organizer?

  • I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?I can not get my Adobe Photoshop Elements 8 organize to open. The ed

    I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?

    Hi,
    Which operating system are you running on?
    Try starting the organizer while holding down the shift key.  Hopefully, it should load the Catalog Manager.
    Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
    Good luck,
    Brian

  • Photoshop Elements 8 Organizer stopped working on Windows 7 Ultimate N.

    A few months ago, Photoshop Elements 8 Organizer stopped working on my Windows 7 Ultinate N computer.  The photo editor still works and so does Adobe Premiere Elements 8.  Does anyone know of a fix for this problem?  I've done a lot of looking on the Internet with no luck.
    Thanks!

    Hi Michel
    Have tried those few things that seem to be still applicable to version 11 (as you will know it is not being maintained and stops at version 8).  
    However, I don't understand what is meant by "sometimes deleting it's saved preferences and registry entries fixes the problem.  To do that see these Adobe Tech. notes."   Unfortunately the link goes to a page which no longer exists.  I guess that rather than "deleting" the saved preferences the author means re-setting to default ?   "Deleting registry entries" is a task which should, as I understand it, only be done by those with a high degree of expertise.  I am not one of them !
    Any comment you have will be gratefully received. 
    Jim

  • Adobe Photoshop Elements 9 Organizer stürzt immer ab!?

    Hallo zusammen,
    ich habe folgendes Problem:
    immer wenn ich den Adobe Photoshop Elements 9 Organizer starte stürzt er gleich nach wenigen Sekunden ab.
    Photoshop läuft dagegen immer stabil.
    Das ganze ist nachdem verschieben eines Tags entstanden. Ich habe ihn verschoben und danach ist das Programm abgestürzt.
    Weiß jemand woran das Abstürzen liegen könnte?
    Grüße
    Julian
    Nachtrag: Eine Neuinstallation durchführt > Organizer stürzt immernoch ab

    Hallo Zusammen !
    Habe das gleiche Problem!
    Zwar nicht nach einigen Sekunden, sondern je nachdem, was ich mache - nicht reproduzierbar, sondern sehr willkürlich - z.B. beim Importieren, beim Anzeigen des Pfades, beim Importieren aus Ordnern, die links im Pfad stehen, usw. Grundsätzlich erscheint das "Programm funktioniert nicht mehr"-Fenster von Windows 7.
    Ich rufe auch die beiden Programme Organizer und Editor nicht mehr über den ursprünglich vom Programm installierten Aufruf auf - wo man am Anfang die Wahl zwischen Organizer und Editor hat - dann stürzte ewig und grundsätzlich auch der Editor ab.
    Hab mir für beide Programme eine Desktop-Verknüpfung gemacht und seitdem gehts mit dem Editor einigermassen, doch der Organizer ist echt krass. Aber das wurde bei Version 8 ja schon bemängelt, dass das Organizer-Programm viele (kleine) Fehler hat, die zu häufigen Abstürzen führen. Allerdings finde ich, dass ein Fehler, der ein Programm vollständig zum Absturz bringt nicht unbedingt klein zu nennen ist ! Auch sollte man - meiner bescheidenen Meinung nach - ein Programm erstmal einigermassen fehlerfrei machen, bevor man sich an eine neue Version setzt - sonst schleppt man alte Fehler immer weiter mit !
    Offensichtlich ist es mal wieder so, dass der EndKunde auch EndTester ist und das bei einem Programm, dass weder Free- noch Share sondern teure BezahlSoftware ist !!
    Ich hoffe es lesen auch einige Adobe-Entwickler hier mal mit, setzen sich auf Ihren Hintern und beseitigen die vorliegenden Fehler erstmal, bevor wir User für Version 10.0 oder das Update von 9 nach 10 erneut zur Kasse gebeten werden !
    Sollte einer von meinen Leidensgenossen inzwischen eine Lösung gefunden haben, so wäre ich dankbar für einen Hinweis !
    Grüße, BikeFunJR

  • Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

    adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
    If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

    jaroFocb'15 wrote:
    This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful!  My email:  [email protected]  
    Good luck.
    Have you checked whether you have folder for PSE Organizer?  It is normally at this location in Windows 7 and Windows 8/8.1:
    <C:\Program Files (x86)\Adobe\Elements 12 Organizer>
    If the folder is there then try double-clicking on the file called:  PhotoshopElementsOrganizer.exe
    If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website.  <Download Photoshop Elements products | 13, 12, 11, 10>
    Hope this helps.

  • How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?

    How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?

    Thks for the contribution. However, it seems I cannot solve my problem with the kindly proposed solution.
    Let me rephrase my problem:
    I off-line prepare, organize photos and also add manually individual photo captions with PE12 Organizer. In the properties panel, I can check that the photo properties (including captions) are properly associated with the photo.
    However when I upload on Revel -directly with PE12 Organizer (selecting Share/Private Web Album)- these individual (accordingly captioned) photos or albums, I cannot find the photo captions (i.e. the photo caption did not directly show up with the photo in Revel). This obliges me to a double work by copying  and pasting each photo caption.
    Is there any plan to get rid of that ?
    Let me add that I am using the French version of PE12
    De : 99jon 
    Envoyé : jeudi 8 mai 2014 00:03
    À : Michel ROUSSEAU
    Objet :  How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?
    How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?
    created by 99jon <https://forums.adobe.com/people/99jon>  in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6363397#6363397>

  • Hello, i'm trying to email pictures from my photoshop elements 11 organizer and once i submit, i dont get the pics i n my inbox...

    hello, i'm trying to email pictures from my photoshop elements 11 organizer, however once i submit for the pictures to send, the person is not receiving them?  any guidance?
    thanks,
    Rob

    Hi,
    Which operating system are you running on?
    In the organizer, go to the Edit menu and select Preferences -> Sharing. Which email client are you using - Adobe Email Client?
    What type of file are you trying to send - JPG, raw?
    What is the size of the file?
    An alternative way to share files would be to use something like Dropbox. You can upload the file to a dropbox and then give the other person the link so they can download it.
    Brian

  • Photoshop Elements 10 Organizer not writing metadata to files

    Trying to use Photoshop Elements 10 Organizer to update date taken and add tags to picture files.   Organizer is supposed to write/update the original file properties with this updated/new metadata, however, it seems to be pretty haphazard.   I've tried selecting pictures and using the menu option to "Write keyword tag and properties info to photo" (CRTL + W).   It processes and states it is updating the files, however, after it completes, you can access the source file in Windows Explorer and view properties but none of the changes (date info or tags) has been updated in the file.
    Adobe support has been not been helpful simply pointing me to a knowledge article on metadata which basically tells you to use the same commands I'm already performing.   Posting here to see if anyone has other suggestions.

    Hey,
    There are various date/time fields shown in properties panel in Organizer. The dates mentioned in general section are read from OS whereas the dates in EXIF field are read from image's EXIF data. In EXIF data there are three date/time fields-
    1. Date time- This date/time info shows date modified of EXIF properties. So when you are writing a tag into imags's IPTC, you are doing some change in EXIF data. Hence this date should change to date when you are writing a tag into IPTC.
    2. Date time original - Represents date time when a image was shoot.
    3. Date digitized - Represents the date when the image was digitized (in digital camers there is hardly some delay between an image is shoot and it is digitized. So this field is always same as date original).
    So, in your scenario, Date time in EXIF should change whenever you are writing any tag into its IPTC.
    Please let me know if you need more info on it.
    ~Andromeda

  • Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site

    Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site without success.

    The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load.  I can load the editor from its .exe file but not the organizer.

  • Photoshop Elements 12 Organizer crashes when importing m2ts files

    When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files.  When I debug it I get:
    Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
    Is there a way for me to import m2ts files successfully?  If not, then is there a way to skip importing these files.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

Maybe you are looking for

  • Problems syncing from contacts to address book

    I have an iMac which now runs OSX 10.6.8 and an iPhone 3GS that runs the latest iOS 5. Long story short, I downgraded from OSX Lion back to OSX 10.6.8 a few months ago.  Got quite a few problems doing so...  ended up creating a brand new user and tra

  • Most efficient way to place images

    I am composing a Catalog with a lot of images along with the text.  The source images are often not square (perfectly vertical, portrait).  I also want to add a thin line frame around each one in InDesign to spurce up the look.  I'm spending a lot of

  • Drill down list in iteractive report

    Hi, my requirement is like this 1 col - Dar no 2 col - order no (Drill down list) may contain 10 no.  At every order no it contains again no of orders it appears in 3rd col in          drill down list whenever i select any no from drill down list (fr

  • L7590 All in One "download print driver file" WARNING!!

    If you are considering downloading print drivers for your L7590 series, be forewarned: This is my experience.  After experiencing fax problems (the fax would feed all the pages, but cancel itself after attempting to send page 1.  I finally thought it

  • Remove duplicate contact groups

    I have hundreds of duplicate contact groups in my icloud contacts and on my macbook pro. I cannot find help with this.  I am using Mavericks.