Photoshop Elements crash when I want to send a photo-email
Hello, when I want to send photo-email then photoshop elements crash. What can I do?
Hi,
Which operating system are you running on?
Which version of Photoshop Elements are you using?
If you are on a Windows system, use Windows Explorer to locate the actual organizer - should be somewhere like this
"C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
If you are on a 32 bit system, omit the (x86) part.
Right click on that file and choose "Run as Administrator" - then try the email.
You need only do this once, you should be able to load normally after that.
If you still have problems please gives us details of which step it fails at.
Brian
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Hi,
If it's Editor which is crashing, please try the following solutions:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
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Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
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Mail crashes when i wanted to send a mail
I don't what happen, but i recently update my OS, and now when i want to send a mail from my app mail, it closed inmediatley, i obtain this information from the console, could you help me?
Thanks a lot
Process: Mail [382]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: Mail [382]
User ID: 501
Date/Time: 2014-09-22 19:20:08.344 -0500
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 0AC8739E-4EB0-5EBD-6AE2-AB675DDAC737
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000011c373000
VM Regions Near 0x11c373000:
WebKit Malloc 000000011c273000-000000011c373000 [ 1024K] rw-/rwx SM=PRV
--> WebKit Malloc 000000011c373000-000000011c374000 [ 4K] ---/rwx SM=NUL
JS VM register file (r 000000011c374000-000000011c774000 [ 4096K] rw-/rwx SM=NUL reserved VM address space (unallocated)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8ec589a9 _platform_bzero$VARIANT$Ivybridge + 41
1 com.apple.WebCore 0x00007fff8be1e0cc WebCore::getPropertyNameAtomicString(WebCore::CSSPropertyID) + 108
2 com.apple.WebCore 0x00007fff8be1e040 WebCore::getPropertyNameString(WebCore::CSSPropertyID) + 16
3 com.apple.WebCore 0x00007fff8c7320f2 WebCore::StylePropertySet::PropertyReference::cssName() const + 66
4 com.apple.WebCore 0x00007fff8c65b588 WebCore::PropertySetCSSStyleDeclaration::item(unsigned int) const + 40
5 com.apple.WebCore 0x00007fff8c191496 -[DOMCSSStyleDeclaration item:] + 54
6 com.apple.mail 0x000000010f7695ef 0x10f6ca000 + 652783
7 com.apple.mail 0x000000010f7693dd 0x10f6ca000 + 652253
8 com.apple.mail 0x000000010f764175 0x10f6ca000 + 631157
9 com.apple.mail 0x000000010f75fcaf 0x10f6ca000 + 613551
10 com.apple.CoreFoundation 0x00007fff86c0d9ac __invoking___ + 140
11 com.apple.CoreFoundation 0x00007fff86c0d814 -[NSInvocation invoke] + 308
12 com.apple.MailCore 0x00007fff8fc3f448 -[MCThrowingInvocationOperation main] + 40
13 com.apple.MailCore 0x00007fff8fbeb578 -[MCMainThreadInvocationOperation main] + 55
14 com.apple.Foundation 0x00007fff90c0d7ce __NSThreadPerformPerform + 229
15 com.apple.CoreFoundation 0x00007fff86c535b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
16 com.apple.CoreFoundation 0x00007fff86c44c62 __CFRunLoopDoSources0 + 242
17 com.apple.CoreFoundation 0x00007fff86c443ef __CFRunLoopRun + 831
18 com.apple.CoreFoundation 0x00007fff86c43e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox 0x00007fff8d60ca0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox 0x00007fff8d60c7b7 ReceiveNextEventCommon + 479
21 com.apple.HIToolbox 0x00007fff8d60c5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit 0x00007fff892e724e _DPSNextEvent + 1434
23 com.apple.AppKit 0x00007fff892e689b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit 0x00007fff892da99c -[NSApplication run] + 553
25 com.apple.AppKit 0x00007fff892c5783 NSApplicationMain + 940
26 libdyld.dylib 0x00007fff8d88c5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8530b662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8730b421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8730b136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff85306a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85305d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff86c44f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff86c44539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff86c43e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8948705e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff85306a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85305d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff86c44f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff86c44539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff86c43e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff90c10ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff90c10dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8530a9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff86c90a03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff85306a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85305d18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff87188377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff871882ad thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cceccb5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8530ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f7aef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8f7b1fb9 start_wqthread + 13
Thread 22:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced106 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8ccecc25 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 23:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 24:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 25:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 26:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 27:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 28:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8530a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8f7afc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8cced727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8cced5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8cce1f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8f7ad899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8f7ad72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8f7b1fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000011c283108 rcx: 0x0000000115f7f7a8 rdx: 0x000000011c283108
rdi: 0x000000011c373000 rsi: 0x0000000000000000 rbp: 0x00007fff50533fe0 rsp: 0x00007fff50533fe0
r8: 0x8ef87693e9c0f76e r9: 0x9af87692e670282b r10: 0x1400000000087dc5 r11: 0x8ef8096c9c866c7e
r12: 0x00006000008310e0 r13: 0x000000010fa6c548 r14: 0x00007fff7547f9a8 r15: 0x00000000000000a3
rip: 0x00007fff8ec589a9 rfl: 0x0000000000010206 cr2: 0x000000011c373000
Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x10f6ca000 - 0x10f9bcfff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x10fba3000 - 0x10fbaefff com.apple.Notes.iaplugin (2.0 - 284) <BF5A1CB0-1040-3781-B19B-C7C4C864DFEC> /System/Library/InternetAccounts/Notes.iaplugin/Contents/MacOS/Notes
0x10fbdf000 - 0x10fbebff7 com.apple.calendar.iaplugin (7.0 - 1366) <C5D4A563-A116-3442-98A9-D71B17F1E211> /System/Library/InternetAccounts/Calendar.iaplugin/Contents/MacOS/Calendar
0x10fbf4000 - 0x10fc00ff7 com.apple.reminders.iaplugin (7.0 - 1366) <746ABED7-9075-34FA-B938-19D19FAF06B9> /System/Library/InternetAccounts/Reminders.iaplugin/Contents/MacOS/Reminders
0x10fd09000 - 0x10fd0affa +cl_kernels (???) <A72E8C15-79F0-4DED-9C67-8AC3F910D6DC> cl_kernels
0x111997000 - 0x11199afff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
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0x7fff885b8000 - 0x7fff885dafff com.apple.framework.faLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Pls help - Photoshop Elements crashes when switching media types
Hello, I'm hoping someone can help. I just installed Photoshop Elements 7 and Premiere Elements 7 on a brand new HP Pavilion system running Vista, 9 GB of RAM. I then imported a catalog with ~18,000 photos and tags from Photoshop Elements v6 via backup from original system and restore to new HP system. Worked like a charm. Now I have the catalog open, and when I click on "View -> Media types -> anything else (Video, PDF, whatever)" irrespective of what I select, Photoshop Elements crashes. The error message states, "Adobe Photoshop Elements 7.0 (Organizer) has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available." Note this also happens when I use Ctrl-1 or other shortcuts.
Has anyone else seen this? I literally powered up the HP today, and loaded Elements and Premiere today, so it's not likely due to old software (eg I did not install Photoshop Elements 6).
Thanks all!
EdPlease delete the folder C:\Documents and Settings\<username>\Application Data\Adobe\Elements Organizer\8.0\Organizer and relaunch to see if the problem vanishes.
~V -
When I want to send a new email the icon for sending a picture disappears so it is imposseble.
When I press for "NEW" I get one script but the icon for add a picture disappears at once so I can not send pictures or textfiles
Best regards
LennartSend a picture how? Via email, MMS, iMessage?
Which app are you using?
Which menu are you referring to? A menu in a specific app, the iOS Share menu?
What version of iOS are you using? -
Why?
The problem with write permissions for the OneDrive folder only shows up in Lightroom 6's export dialogue, that's why it's to irritating. Lightroom 5.7.1 is not having that problem nor does the file explorer. The problem also exists on both of my machines. I will try to check for other problems with the OneDrive troubleshooter though: Running the OneDrive troubleshooter - Windows Help
-
Photoshop 9 Crashes when sending Photo Emails
I just got Photoshop 9 and I installed plugins. When I tried to send a photo email last night it kept saying it needed to close when I tried to send an email with photo emails under share. The photo email would appear on the right hand side of the screen. Both 8 and 9 are listed as sending it through Adobe Photoshop Services. I do also still have Photoshop 8 installed on the computer. However I don't think that should matter.
dont know whats up with sending pictures.
i want to share a photo, it is attached as an email.
I use win 7 and & windows live mail 2011
use pust next a of times and elements 9 says:
elements orginizer could not finish creating your emil message.
it then give you an allternative way to send..
any clue?? -
Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem. When I do this the update starts and then tells me to close Elements to continue. I close Elements and continue then get this message - PLEASE CLOSE THE FOLLOWING APPLICATIONS TO CONTINUE - ElementsAutoAnalyzer AND ElementsOrganizerRevelAgent. I have no idea how to close these applications and therefore I am not able to get the updates.
Applications>Utilities>Activity Monitor and you can kill them there.
-
Want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
If on the Adobe site, make sure to do it from a Mac. If you are using a windows computer to do it, you may not get the Mac option.
Or go here:
Amazon.com: Adobe Photoshop Elements 13 [Mac Download]: Software -
I got Photoshop Elements 11 when I got my Wacom tablet, but I can't find the serial number anywhere?
I got Photoshop Elements 11 when i got my wacom tablet this summer. I recently got a better computer so i want Elements 11 on it too. The problem is that I cannot find the serial number anywhere to be able to use it on my new computer. Since I got Elements through Wacom, it does not show up as a product on my Adobe profile. Does anyone know what I can do to get it back?
Redemption Code Help
Also check the Wacom page. I'm sure there are instructions on how to deal with OEM licensed and bundled versions.
Mylenium -
Photoshop and elements 13
Working in iPhoto
Want to edit image using photoshop elements
Did the following
IPhoto>Preferences>Advanced>Edit Photos: In drop down menu chose in Photoshop Elements
Also control click and chose edit in external editor
Drop down menu edit photos in external program>photoshop Elements
Go to to the image I'm working on --- selected the image, the clicked on edit. When nothing happened I double clicked the image. Still elements didn't open. Then I opened the Elements editor, went back to iphoto and tried the entire process again. the photo still didn't open on Elements 13 for editing.
I have 3 Elements 13 books as well as looked on line--all my references say the exact same thing ---- iPhoto>Preferences>advanced>edit in external program>photoshop Elements
I uninstalled and reinstalled both iPhoto as well as Elements.
I spoke with application technical support. There appears to be nothing wrong with my copy of iPhoto. However there is no support from Adobe. I waited for over 1.5 hours for chat support several days ago, and finally gave up.You are probably choosing the obvious file rather than the correct file as the PSE editor. The actual editor is hidden away inside the Support Files folder. The PSE file at the top level of the PSE folder in Applications is just an alias for the welcome screen and what you're describing is exactly what happens when you choose that. You want this one:
-
Hi All
We have:
- Mac Book Pro (15" two and a half years old)
- OS X 10.6.8
- Photoshop Elements 4
It has all been working fine, then suddenly Photoshop Elements has started to crash. It will load up and if you leave it on the 'Welcome' screen with the 'Start From Scratch', 'Import from camera or scanner', 'Recent images' etc options, it is fine. Once you open an image or start a new one, it is ok for a short while but with in a minute or two it crashes. It doesn't crash when you specifically click on anything. It can crash with the image just on the screen and you not touching the laptop. It crashes straight out to 'Problem Report for Photoshop Elements'.
We are seeing no other applications having any problems.
The top of the crash report is as follows (if more of it is useful, please just ask - it is very long):
Process: Photoshop Elements 4.0 [166]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [118]
Date/Time: 2011-11-02 17:28:08.046 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1529 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 367 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 290A9765-9452-45BF-B06C-A2A8402ED9B6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050e06b04
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8af0527f 0 + 2331005567
What I have tried:
- Removing the application
- Removing any preference files
- Reinstalling the application
- Removing any preference files for Opera (found this searching the forums..)
- Ran Disk Utility - Permissions and disk repair
- Ran the long/full hardware check off the OS X boot CD - no problems found
Any ideas please?
Thanks
She11Right, not had a chance to grab some one elses laptop and swap things, but I have done this..
This laptop has 2x 2GB sticks of RAM. It has 2 slots.
I put 1 stick in at a time in to each slot, so trying each stick of RAM on it's own in each of the 2 slots.
It crashed which ever stick was in which ever slot!
A mixture of the following 2 error variants appeared (both errors had with both sticks on their own):
Process: Photoshop Elements 4.0 [201]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/
Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [111]
Date/Time: 2011-11-15 14:36:27.668 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81349 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 209 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050a493cc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop.Elements 0xb80c5d10 0xb8000000 + 810256
1 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
2 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
3 com.adobe.Photoshop.Elements 0xb8145397 spin_lock_wrapper + 1791
4 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455
... and ...
Process: Photoshop Elements 4.0 [155]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [104]
Date/Time: 2011-11-15 14:50:54.472 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81988 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 479 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050f9f8e4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8ade422e 0 + 2329821742
Still think it's the memory? Can't be unless *both* of them are at fault surely? Then I really would expect more issues than just Photoshop Elements crashing?
Thanks for your help!
She11 -
Photoshop CS4 crashing when opening a file (any file)
I have the Adobe Master Collection. Photoshop keeps crashing when I try to open a file. I have tried several files and tried creating a new file.
All other applications work fine. Please help me as I urgently need to hand in an assignment.
I have uninstalled the Master Collection and reinstalled. To be honest I am getting no proper support when I call the technical department. I hold on for ages, get cut off, speak to someone who sounds half asleep. This issue has been going on for over a week now.
I would appreciate any advice!!You don't want Photoshop open to reset the preferences!
You must reset your peferences as described in the FAQ.
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults. A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
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