Photoshop elements not printing correct image size
My photoshop elements 12 prints images larger than called for by the settings. A 3" square image, for example, printed at "actual size" comes out at about 3.5 inches. This is a new problem, as I've use PSE for years without it happening. I figure I must have unknowingly changed a setting somewhere, but can't figure it out. Any suggestions?
I did that, and also reinstalled PSE, both to no avail. Here's a shot of the print dialog. I don't know where the numbers shown by my arrow came from, or how to change them, but when I print the page, and the photo I am printing, are scaled up to 11x8.5, thereby expanding the image proportionately. This particular image is 3x2 inches actual, but comes out 3.75x2.5 inches. There seems to be a built-in border of some sort that I've never had to deal with before.
Hey, so I'd like a bit of help here!
I got my new laptop from the school a couple of weeks ago and photoshop’s been funky ever since I got it. It’s a brand new Macbook, and it's running Photoshop CC.
First things first, it won’t recognize some of the brushstrokes I make. It will show that I've made them, but they won’t show up in the history panel. I'll have to make another stroke for it to register both of them. (Making undoing things a real pain.) Also, some of the keyboard shortcuts I use won't work in a really similar way. If I go to switch to my brush by pressing b, it occasionally won't register it unless I make an additional brush stroke. This works with all of the other shortcuts I use.
In addition, file sizes are all kinds of messed up. Here’s the most recent example. The image dimensions are 500px x 135px, 300DPI, 8bit, RGB color. This is at 100% zoom. Those are the settings I normally use, but for some reason it’s showing the file as about half of the size it should be. (Tumblr post for comparison—they are 500px wide.)
Here’s another example. This one is 1254 x 1201, 300DPI, 8bit, RGB, shown at 100% zoom. The image size is 4.31M. If I go to double the size and change nothing else, the image size jumps up to a whopping 17.2M. I don’t feel like that’s right? I don't remember any other versions of Photoshop having images be that large.
Maybe it’s my computer settings? Right now I have the resolution set on "best for display," but even if i use the "scaled" option and change sizes, the images are still too small.
I don't know if I would be able to uninstall and then re-install Photoshop because the school has control over those sorts of things and there are certain programs that you cannot remove. I've tried restarting the program as well as the laptop, but neither of those helped.
if anyone can help me, I’d really appreciate it! Thank you!
For generic performance and trouble-shooting advice I’d like to recommend reading these:
As for the specifics:
The image size is 4.31M. If I go to double the size and change nothing else, the image size jumps up to a whopping 17.2M.
If you double the dimensions of an image the area is increased fourfold – so what is the problem there?
The image dimensions are 500px x 135px, 300DPI, 8bit, RGB color. This is at 100% zoom. Those are the settings I normally use, but for some reason it’s showing the file as about half of the size it should be. (Tumblr post for comparison—they are 500px wide.)
The introduction or Retina (and other high resolution) displays and browsers actually up-scaling images to accommodate those screen resolutions seems to have confused some users about the concept of pixels.
Could you please post a full size screenshot on this Forum of the image at View > 100% in Photoshop and on tumblr?
I am trying to print a jpeg from Photoshop with no luck. I get a thumbnail sized image every time. One thing to note, if I use larger paper the thumbnail scales up.
HP Compaq 8100 Elite running Win 7 Pro x64 SP1
Adobe Photoshop CS5 patched to 12.0.4
Xerox Phaser 7760DN PS
Any help would be appreciated. Trouble shooting steps have included adjusting every print option I could find.
Xerox Phaser 7760DN PS
Well, PS stands for PostScript and there are multiple language levels/ versions of it. If the driver allows, choose a more compatible older one, e.g. level 2 in favor of level 3. Similarly, the printer itself or the driver may offer means to control how specific sub-sets are interpreted, for instance with regards to font handling. Such printing errors often come down to "bad" PostScript being misinterpreted by the printer. If all else fails, also look whether you can install it with PCL emulation or similar wit ha different driver. That may also work...
Just downloaded free trial of Photoshop elements 10. When going to print it is asking me to install a printer. My printer is a Xerox Phaser. I have managed to print a couple of times from editing side of elements, so my printer is obviously installed, but now just keeps saying that I need to install a printer. Having looked on this forum it seems that this is a common problem with elements but no advice that is given on this seems to sort out the problem. I have previously had Adobe photoshop CS6 on the computer and had no problem whatsoever with printing. Help please
The only other suggestion is to check the print drivers. PSE10 will rely upon the latest printer drivers being installed. Some manufactures have web sites which enable you to run a scan to ensure you have the latest drivers. Apart from that I’m out of ideas, except to use the dedicated printer, or uninstall and re-install Photoshop Elements or print single images from the Editor. I can understand the frustrations because others have experienced similar problems where the printer works perfectly with all other application except Photoshop Elements.
What do I need to do when I get this message? "Photoshop can not print this document"
Those pixel dimemsions have aspect ratios that are not the same as a 5 x7 print:
1360 x 1360 = 1.0
790 x 640 = 1.23
2048 x 1366 = 1.5
An 7 x 5 image = 1.4.
So you'll need to crop the images to 5 x 7 before printing. The first two images are a little light in the pixels to produce a high resolution 5 x 7 print.
I recently upgraded to Elements 12 and also got a new printer, Epson Artisan 1430. I got some great prints and then one day, it stopped working. Elements error. No error number just a message, "Photoshop can not print this document" I tried restarting the program, the printer, and the computer. No luck. Tried different graphic files; no luck. The printer works with all other programs beautifully. I cannot find help anywhere on Adobe forum. Running Windows 7
John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
Should I try uninstalling everything and attempting a USB installation to see if prints that way?
This is the first time I've worked with the .psb (large format) size and I have gone to print a PDF of the file and I get the message:
"photoshop can not print this document because the document is too large. The maximum amount of data that can been spooled to a PostScript printer is 2GB".
The file itself is a 2700x1570mm 300dpi flatten .psb image that is 500mb in size.
Not sure how I can get around this, where abouts do I see the image size information that is being spooled?
Any help would be great
There's no easy way to see the size of the image that's being spooled, but 2G limit is uncompressed, 4 bytes per pixel (either RGBX where X is a padding byte, or CMYK, depending on the image / printer), times about 1.6 because the image data is sent in ASCII85 format rather than binary.
With your image at over 100 inches at 300 dpi, you're also perilously close to the 32k limit on the pixels in any one dimension (31,900 by my calculations) that PostScript can handle.
The limits are 32767 pixels in either dimension, and 2GB of data total. The data that's sent at 4 bytes per pixel, and converted to ASCII85 so that it'll make it across any connection. ASCII85 gives about a 1.6 expansion factor, if I remember correctly.
Do you really need a 10 foot image printed at 300 dpi? If not, changing down to 200 dpi will probably let this image print.
Recently installed Elements (not the trial, the paid version) on a new MacBook Pro, and it not only won't print, the Print Preview is blank. Wondering if it was the document, so I created a new document with Elements, painted a few strokes, and tried printing again. Same result. The Print Preview is blank. The thumbnail of the image DOES show up in the Print dialog box. I re-installed the software. I deleted and re-installed the printer. I restarted the computer. All other apps are able to print, and Preview app is able to print the same documents that Elements will not print. I've been doing IT for years, and I've never seen anything like this. Any suggestions?
I may have just found a solution. In the print dialog box, under more options, colour management...if i leave the Colour Handling to Photoshop and change Printer Profile to Apple RGB or to my Printer colour profile then I could print. However, colour is off although it looked nice in print preview. So, instead I downloaded ICC Colour Profile for Mac from adobe and change back the Printer Profile to Adobe RGB(1998) which is same as above Image Space profile.
And I am quite satisfied with the print output.
Begin forwarded message:
From: Alina Hashim <[email protected]>
Date: May 11, 2011 8:25:20 AM GMT+04:00
To: [email protected]
Subject: Re: Photoshop Elements 9 prints and Previews are blank
Yes, sorry for the confusion. Normally i go to the web link to post message but it didn't work this time, so i replied directly from email and that seem to be ok.
Anyway, my printer is Canon MG5240. After reading your thread, I installed updated driver from Apple (printer driver for Mac) and when still cannot print, I called a canon rep here and asked about it and he said to go into canon website only. So I loaded driver from Canon website which also didn't seem to change anything. When I was using Elements 9 trial version i did not have problem printing from the software.
Has anyone experienced / solved this problem? the error just reads 'Photoshop can not print this document.' with no further information. Flattening the document resolves the problem, but I would like to think that there is a better solution.
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, what type and size of files you're working with; if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
I am using Acrobat Reader v10.4.4 on my iPad Mini with IOS 6.1.2 and am having issues printing. I can open any PDF and have it displayed correctly. I can add text and signatures and the document is saved correctly because it can be opened after the changes are made and they are still there. When I try to print the document where I have added text and signatures to, the document does not print correctly. All of the text and the signature are shrunk to a very small size and appear in the lower left hand of the page.
I depend on my apps to work they way they should and having this issue makes my work very hard. I have to be very creative and perform unnecessary steps to get my PDF's to print the way they should. Does anyone have some insight in to this bug?
Thanks for reporting this issue. We would like to investigate this issue at our end and if you could share one such pdf file in which you are facing the issue at [email protected], that would greatly help us.
I've got an issue were labels are not printing correctly to a Zebra printer. I'm using Crystal Reports 2008 SP5. The problem is the width is 10cm and the length is 7.5cm but Crystal is automatically changing this to landscape orientation which doesn't print correctly then. From reading older threads, a lot of people have had similar issue but according to this thread - CR 2008 V 126.96.36.1991 Labels will not print correctly the issue should be resolved in SP5 but it's still not printing out in the correct orientation despite the print preview looking perfect.
I've tried checking the No Printer option and the Dissociate Formatting Page Size and Printer Paper Size option and pretty much every other option I've seen mentioned but I still cannot get the label to print in the correct orientation. Has anyone succesfully got this working?
What is the version reported when in the designer you go to the Help menu and then About... ?
Senior Support Engineer AGS Product Support, Global Support Center Canada
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I am using an HP Photosmart printer model 8550, my previous printer was an HP Photosmart 8750. That printer died and the 8550 is the newer model of the same printer. When trying to print an 11X17 document in tabloid, the page does not print correctly nor does it show in preview mode correctly. The page shifts to the upper left corner so that the left side and top of the document do not print. If you scale down the size you can get it to print the whole documentm but you cannot get it to use the whole 11x17 page. Anyone else with this problem and a solution? Thanks!
[email protected] wrote:
I am having a similar problem. I have windows XL,
and a hp Deskjet 9800. I have been using PM 6.5 ever since it came out. I publish a newsletter using tabloid fold in half, under booklet. So it is a really a 4 page document. It has always done fine until this week. It prints the copy in reduced format that would fit on a 8 1\2 x 11. I have tried every setting possible, with no success. Today I downloaded the trial 7.0 version, it does the same thing. I went back and printed old versions that a 3 & 4 years old they won't print right now, either.
It's old software and new operating system/printer drivers. You are unlikely to get any help from Adobe or HP but you can try.
Create a PDF and print that as it's unlikely the DeskJet has PS mode.
BTW, booklet printing is far easier with ISO paper sizes.
Move on up to InDesign while you can still get a big discount with PM Licence number.
Some one please help me,when i try to resize psd file its showing this message ...whats the issue ???
"Could not complete the image size command because the file name was not valid"
Can you change other images via Image > Image Size?
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)
Hi Gang - how do I print a 11x15" image onto 13x19" photo paper? At first it seems easy, but things aren't making sense. Here's what I did:
I exported the photo and used the LR image resize dialog area to 11x15" - easy.
I imported the exported image (assuming the image was 11x15") and then went to the LR print area - this is where the confusion begins.
The print tab shows the image dimensions as 8 x10.19 in. Help, how do I make it the 11x15" I need it to be?
I understand that I'll need to adjust the image to get the portion I want into the 11x15 space, but for now, I can't even get the size to 11x15".
I tried custom package options, but no luck there.
I do have Canon's Print Studio Pro plug-in which works great. Except, once again, I don't know how to instruct it to print the image dimension 11x15" on the 13x19" paper.
Fiddling with settings, I printed a dozen attempts, and still no luck achieving 11x15" image size on the 13x19" paper. For now, I'm OK with the image getting cut off or other skew - baby steps - I need to learn how to make the image print 11x15" image size.A
Thanks for offering suggestions.
Screen shot shows my 11x15" image is 8x10.19; I don;t know how to make it 11x15".
Mac OS X Yosemite v10.10.2
Brain: generally intuitive, but need help on this question!
The first step in the Lightroom Print module is to click the Page Setup button, select your printer, and then select the paper size. From your screen shot it looks like the correct paper size hasn't been selected yet, because you said you wanted to print on 13 x 19 inch paper, but the paper on screen is only 8.5 inches wide. My guess is that Page Setup is still set for US Letter size paper, and that you should go back to Page Setup and change it. After you do that, if your Layout Style is set to Single Image you should be able to set the Cell Size to 11 x 15 inches.
I am printing to a Lexmark and when I print something from InDesign it will not print the image out. Sometimes it prints a blank page, sometimes it prints the border of the image, sometimes it actually prints the image. It is very intermittent but the majority of the time it doesnt print the image I am trying to print. I have tried messing with the printers and print drivers but nothing has worked. Is there something in InDesign that is wrong?
As I said, sometimes ID and a particular printer driver don't interact well. Printing directly is not really a primary function from ID and it is what it is. Printing from PDF is faster and more reliable 99.9% of the time, presuming you export the PDF correctly. A good place to start, if you aren't doing color management iin the ID print dialog, would be to use the PDF/X-4 preset.
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