Photoshop Elements not responding

I just purchased Photoshop Elements and have registered and loaded all my pictures but now everytime I open the program another screen appears on top of the welcome screen about taking a tour, I have taken the tour several times now because the only way to get out of that screen is to take the tour and then it will open up to the home screen, then the program will not respond and that is as far as I can get. My computer meets all the requirements for this program, can anyone tell me what might be the problem, is there a number to call to talk to someone from Adobe?

A number of people have reported here problems with a tour that just won't go away. Some Adobe employees were participating in the threads, but I don't recall seeing a solution (there might be).
Meanwhile, you can work around the annoying Welcome Screen by avoiding it, starting the Editor and Organizer directly. See this FAQ:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_PSE_7_Welcome

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My imac processor 2.66GHZ intel core i5
Memory 8G 1067MHz DDR3
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http://forums.adobe.com/docs/DOC-2325

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http://forums.adobe.com/message/5647016#5647016
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do not use migration to install adobe programs.
you should uninstall and clean whatever you've done, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then dl the cc desktop app to your new computer and use it to install your adobe cc programs, Download Adobe Creative Cloud apps | Free Adobe CC trial
if you have non-subscription adobe programs, use the installation files for them:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Yasho Bhushan,
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Hi,
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