Photoshop Elements suddenly turned Into Trial Version

I have been using Photoshop Elements 11 for almost a year.  Suddenly, it has turned into a trial version.  I entered the serial number and got a message that it wasn't the correct serial number.  I went online to Adobe and checked my account and the serial number is correct.  I went to www.adobe.comgo/getserial and entered the Redemption code for my product, and it kicked out the same serial number.
What is happening here?
Pam Barkas

Pam Barkas it is likely the licensing files on your computer have become compromised.  This can be due to file permissions being modified or the files themselves becoming corrupted.  Which operating system are you using exactly?  Do you have any other Adobe Creative software titles installed on your computer?

Similar Messages

  • Photoshop Elements Help | Convert a trial version into a full version

    This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/getting-started/convert-trial-version.html

    If you purchased Elements 10 online, did you just buy the serial number? Did you download it earlier ??
    Well you can get earlier versions from this site: http://prodesigntools.com/tag/ddl

  • Photoshop elements 10 extend the trial version?

    Can I extend my trial photoshop elements 10? I just ordered the hard copy but won't arrive for 7-10 days.
    where can I find out how many days I have left on the trial?

      Don’t worry. Simply input the serial number from your DVD box when it arrives and it becomes yours to keep. No further download or installation is required. The software will work again where you left off.
     

  • Master Collection turns into trial version - 30 days later serial code doesn't work (MAC)

    Last year I bought Master Collection for my Mac. I had a lot of fun with it till suddenly a trial version notice started popping up every time I started PS. I ignored it because I didn't really care, to be honest. I thought it was a mistake or whatever, but 30 days later it really stopped working and started asking for my serial code. I entered it, but it said it didn't recognize it. I updated all of the programs and entered it again and it then said the serial code didn't belong to Master Collection.
    I'm really desperate because I need PS, but I'm not willing to pay for it AGAIN...

    Some student licenses actually did expire.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • Acrobat X1 pro 'bought and paid for' suddenly turned to Trial Version

    this is what I'm seeing each time I try to open a pdf file or convert a file to pdf. I purchased Acrobat X1 pro Jan 2014 and suddenly today, Aug 9/14 this is what is happening.
    Adobe, what is going on? What do I do now?

    I'm having the same problem - however I may know a possible cause - otherwise I have no idea how to prevent the non stop requests (OK several per day) to license my already bought and paid for Acrobat Pro 11, some time back without problems  - until recently.
    The possible cause? For many months - I would have to check - I have been using the test/trial version of the next Acrobat. When a build came along that was not easy to use (M7 icon troubles) I decided to uninstall the test version and reinstall the bought/licensed Acrobat Pro 11, that I had been using before the 'test version' without any troubles.
    Alas the problem with having to license the program Acrobat Pro 11 pops up often at the most inconvenient times (preventing saving of edits for example, which I have to do again).
    I'm using Windows 8 (not upgraded to 8.1 but otherwise up to date) 64 bits. As mentioned, using the first install of Acrobat Pro 11 (before uninstalling to test the new version of Acrobat) was unproblematic. Thanks for any help.

  • Activate one mac deactivate another turns into trial version on the new one

    while deactivating one mc and acitvating the CC on another - I only get the trial version on the new one - how can I use the full subsribtion on the new one - besides the ilustrator does not open at all.

    Sign in, activation, or connection errors | CS5.5 and later
    The rest we can't know. you have not provided any exact system info.
    Mylenium

  • Elements 12 changed to trial version

    I bought photoshop and premiere elements 12 together and after about 3 months both of them turned into trial version.  I uninstalled them and re-installed them and put in code numbers but photoshop wont even open pictures anymore.  It keeps saying I need to upgrade to version 13.

    Hi Richard,
    I suppose, the licensing file might have gone corrupt. Re-installing PSE 12 should fix the issue.
    Try that and let me know.
    Regards
    ~ Arpit

  • I recently updated by Photoshop Elements 10 to the latest version on my PC

    I recently updated by Photoshop Elements 10 to the latest version on my PC and some of the settings are different and I cannot find where to change them. When I connect my photo SD card or iphone to import photo's, in the past, I could copy from the device to a folder, go back to the device and copy the same photo's or group to another folder. Since the update, the photo/group is not accessible to copy a second time, this is inconvenient as at times I may copy a photo or group of photo's 2 or 3 times into different folders. Any suggestions?

    This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox, I don't think it is being maintained by Google.
    Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

  • I just bought photoshop elements. where is the mac version. i only see windows. thx

    I just bought photoshop elements. where is the mac version. i only see windows. thx

    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • Adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    Maybe I typed it wrong ...it is unchecked.
    This is the message I receive:
    Process:         Adobe Updater
    Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
    Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
    Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
    Code Type:       X86 (Native)
    Parent Process:  launchd
    Responsible:     Adobe Updater
    User ID:         501
    Date/Time:       2014-11-21 12:39:47.691 -0600
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  42CCAEE7-C520-BA70-4B27-711A184AB1A5
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
    2   libsystem_c.dylib             0x940f029c abort + 155
    3   libc++abi.dylib               0x99fe06c9 abort_message + 169
    4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
    5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
    6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
    7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
    8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
    9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
    10  "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
    11  "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
    12  "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x93983992 kevent64 + 10
    1   libdispatch.dylib             0x96f1e899 dispatchmgr_invoke + 238
    2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xa10e2c0c  ecx: 0xbffff0dc  edx: 0x93982952
      edi: 0xa13a31a8  esi: 0x00000006  ebp: 0xbffff0f8  esp: 0xbffff0dc
       ss: 0x00000023  efl: 0x00000206  eip: 0x93982952   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x99fe3e46
    Logical CPU:     0
    Error Code:      0x00080148
    Trap Number:     132
    Binary Images:
        0x1000 -   0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
      0x3ce000 -   0x3d9fff  com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x493f000 -  0x4964ff9  com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x8fea6000 - 0x8fed8417  dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
    0x90008000 - 0x90023ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x90024000 - 0x90025fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
    0x90026000 - 0x90109ff7  libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
    0x9010a000 - 0x90135ff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
    0x90136000 - 0x9052effb  com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9069c000 - 0x906a5fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    ...and it goes on and on.
    Joy (Awbrey) Schichtl
    [email protected]

  • Why is it so difficult to convert a Raw image to a jpeg in Photoshop Elements?!  I have version 12. Once i realised to change the tickbox in Camera Raw to 8 instead of 16 i did. Having spent time working on my Raw images i save them as a jpeg and rename t

    Why is it so difficult to convert a Raw image to a jpeg in Photoshop Elements ?! I have version 12. Once i realized to change the tick box in Camera Raw to 8 bit instead of 16 bit and Flatten image ( sometimes can flatten image if the flatten option isn't greyed out) hey presto i thought i was up and running. However after saving the photograph as a jpeg and renaming it e, after the word edit. I switched off/on my computer only for all the images i had spent time working on to have disappeared. Feeling very upset as there is no Technical Help to telephone at adobe and i don't know what to do.

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • My iPad 3 screen all of a sudden turned into a negitive of a picture, black

    My iPad 3 screen all of a sudden turned into black & white, almost like a photo negative...WHY? How do I change it back?

    THANK YOU!!!!!!! :) I was panicking because this is my camera right now, I am in Haiti for 10 days and my phone (which was my camera) got stolen at OHare airport on my way here!!! THANK YOU THANK THANK YOU!!!!
    PS I still can't find "general" accessibility - black n white... Is it different on the iPad 3 maybe??? Xoxox

  • Can I import a photoshop elements 11 catalog into lightroom 4 ?

    Can I Import a photoshop elements 11 catalog into lightroom 4

    "Catalogs from Photoshop Elements 11 would not update in Lightroom."
    Reported as fixed as of LR 4.3: http://blogs.adobe.com/lightroomjournal/2012/12/lightroom-4-3-now-available.html

  • I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

    I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

    Premiere Elements is not part of the Cloud, I will move this to that forum
    Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
    Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
    -http://helpx.adobe.com/contact.html?step=PRE

  • Current CC subscription turns into trial mode every other month... How to fix this once and for all?

    Current my current always promptly paid CC subscription regularly turns into Trial mode. This means I can use Apps in trial mode (how nice...), ask me to get a paid subscription, and at the same time happily charges my credit card. This happens every other months. Then I have to discuss this with their agents, which usually takes days to weeks, because they don't know what's going on. How on earth can this be fixed one and for all?!
    Thanks,
    Hinnerk

    Hinnerk do you have a case number from your previous contact with our support team that I can reference?
    If you have a valid membership then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.

Maybe you are looking for

  • How can I fix my corrupted hard drive?

    My hard drive is corrupted.  When I boot up my computer, it appears with a question mark inside a folder. Then, I pressed "option" while rebooting to get to the Disk Utility.  I verified the disk, and it said it needed repair and hit the repair butto

  • Buying Indesign software instead of Creative Cloud pay monthly

    Please can someone help? I have Adobe Photoshop Elements 12 and I also want to buy Adobe InDesign. I don't want to pay monthly as the level that I need it for I will not need updates on it etc etc. I would prefer to buy outright and not pay monthly (

  • PO releaser in R3 must be shopping cart approver

    Greetings, We have a requirement to configure R3 PO release strategies such that the final budget/finacial approver of the originating shopping cart should be determined as the PO releaser. We are using SRM 4 and ERP 2004 backend. How can we achieve

  • Leopard ATI Radeon X1900 XT Freezing Issue, fixed with 10.5.2?

    Mac Pro (8-core) original 3.0Ghz 8 core. Purchased October 2007. Ran Tiger 10.4.10 from the box. updated to 10.4.11. ATI Firmware update was not required as it was pre-installed. Never had a crash. Installed Leopard 2 days after release. Installed 10

  • SAP certifications for E2E RCA, change management

    Hi, I wanted to find out if the skill sets required for implementing E2E RCA and Change management really require training and certification. I am being asked to do it. Is this a hot skill set to acquire, are many people implementing RUN SAP for Supp