Photoshop keeps showing 'strtable error' when opening PSD files?
I'm on a near new late 2013 model MBP/OS 10.9.4 running CC2014.
Anybody encounter this and figure out whether it's a Mac OS or an Adobe issue... or even better, what it is & how to fix it? A quick search hints that it might be related to the wrong file extension being used, but these files are all standard PSDs with the correct file extension. Several have been created recently using the new-to-me CC2014 PS app I'm using to open them, so at first sight CS->CC version compatibility issues seem unlikely.
So far I've still been able to open the PSDs by ignoring and clicking through the warnings, but it obviously doesn't promote a relaxed frame of mind ;-)
Thanks for the suggestions Arpit - they helped me find and fix the issue.
Results as per below. I suspected the problem might be text/font related hence the additional steps.
- Created new file
- Quit PS
- opened file > OK
- Added editable text to file
- Quit PS
- Opened file: strtable error
- Restart machine
- Opened file: strtable error
- Reset PS preferences
- Opened file: strtable error
- Opened in plugin disabled mode
- Opened file > OK
- Deleted FontExplorer plugin
- Opened file > OK
- Quit PS
- Reinstalled FontExplorer plugin
- Opened test file & others with editable text > OK
So, in the end the problem was with the FontExplorer plugin and replacing that fixed it.
Thanks again for the help.
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Log file created on Wed Apr 09 2014 16:06:35 GMT-0700 (PDT)
[init] Package generator-core v2.0.2
[init] No Git repository found
[init] Node.js version: {"http_parser":"1.0","node":"0.10.21","v8":"3.14.5.9","ares":"1.9.0-DEV","uv":"0.10.18"," zlib":"1.2.3","modules":"11","openssl":"1.0.1e"}
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[init] parsed command line: {"_":[],"$0":"/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Photoshop-node /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Generator-builtin","i":28,"input":28,"o":43,"output":43,"launchr eason":"alwayson","r":"alwayson","f":"/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Generator/","pluginfolder":"/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Generator/","m":null,"menu":null,"p":49494,"port":49494 ,"h":"localhost","host":"localhost","P":"password","password":"password"}
opening input pipe 28 and output pipe 43
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Scanning for plugins in /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Generator
Processing plugin set: [{"path":"/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Generator/assets.generate","metadata":{"name":"generato r-assets","version":"1.0.1","description":"Asset generation plug-in for Photoshop Generator","main":"main.js","generator-core-version":"~2","repository":{"type":"git","url ":"https://github.com/adobe-photoshop/generator-assets"},"license":"MIT","readmeFilename":"README.md","scripts":{"test":"grunt test"},"dependencies":{"mkdirp":"~0.3.5","q":"0.9.6","tmp":"~0.0.20"},"devDependencies":{ "grunt":"~0.4.1","grunt-contrib-jshint":"~0.5.4","nodeunit":"~0.8.1","grunt-contrib-nodeun it":"~0.2.0"}}}]
Loading plugin "generator-assets" from directory "/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Generator/assets.generate"
[generator-assets] Package generator-assets v1.0.1
[generator-assets] No Git repository found
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Plugin loaded: generator-assets
Generator initialized
Subscribing to photoshop event currentDocumentChanged
[1;31mWarning: unable to parse JavaScript message response '/Applications/Adobe Photoshop CC' as JSON. Error: SyntaxError: Unexpected token /
[0mPhotoshop message: {"id":1,"body":"/Applications/Adobe Photoshop CC"}
Photoshop path: /Applications/Adobe Photoshop CC
[1;31mWarning: unable to parse JavaScript message response '/Applications/Adobe Photoshop CC' as JSON. Error: SyntaxError: Unexpected token /
[0mPhotoshop message: {"id":2,"body":"/Applications/Adobe Photoshop CC"}
Subscribing to photoshop event imageChanged
Determining the current document ID
Getting document info with these params: {"flags":{"compInfo":true,"imageInfo":true,"layerInfo":true,"expandSmartObjects":false,"g etTextStyles":true,"selectedLayers":false,"getCompSettings":true}}
Photoshop message: {"id":3,"body":"[ActionDescriptor]"}
Finished subscribe to photoshop event generatorMenuChanged
Photoshop message: {"id":4,"body":"[ActionDescriptor]"}
Finished subscribe to photoshop event currentDocumentChanged
Photoshop message: {"id":5,"body":"[ActionDescriptor]"}
Menu created assets
Photoshop message: {"id":6,"body":"[ActionDescriptor]"}
Finished subscribe to photoshop event imageChanged
[1;31mPhotoshop error { id: 7, body: 'Error: No image open' }
[0m [1;31m[Assets] Error in getDocumentInfo: Error: No image open
[0mPhotoshop message: {"id":7,"body":"[ActionDescriptor]"}
Photoshop connection closed
Exiting
[1;31mExiting with code 0: generator close event
[0mthese are the last few reposrts startign with the newest to oldest:
Process: ReportCrash [290]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 538
Code Type: X86-64 (Native)
Parent Process: launchd [160]
Responsible: ReportCrash [290]
User ID: 501
Date/Time: 2014-04-10 22:27:36.127 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 6FDD9AA3-A974-82DE-D0CE-D6885E322503
Crashed Thread: 8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000012ca2050c
VM Regions Near 0x12ca2050c:
VM_ALLOCATE 0000000128a54000-0000000128a55000 [ 4K] rw-/rwx SM=ALI
-->
MALLOC_TINY 00007f9991c00000-00007f9991f00000 [ 3072K] rw-/rwx SM=PRV
Application Specific Information:
Analyzing process: Adobe Photoshop CC[272], path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC; parent process: launchd[160], path: /sbin/launchd
create_symbol_owner_data -- UUID: 1AEF6A05-F380-3AE5-9F91-F9C0A60AFA25, Path: /Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin/Contents/MacOS/Camera Raw, DSYM Path: <none>, is_dyld_shared_cache: No
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92095a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8bededc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8bedec1f sleep + 42
3 ReportCrash 0x000000010c8af5eb 0x10c89f000 + 67051
4 libdyld.dylib 0x00007fff9574f5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92096662 kevent64 + 10
1 libdispatch.dylib 0x00007fff96ffa43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff96ffa152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92095e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b8d8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b8dbfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92095e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b8d8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b8dbfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92091a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92090d18 mach_msg + 64
2 com.apple.CoreSymbolication 0x00007fff8ebac452 0x7fff8eba9000 + 13394
3 com.apple.CoreSymbolication 0x00007fff8ebbc712 CSExceptionSafeThreadRunBlock + 45
4 ReportCrash 0x000000010c8a3888 0x10c89f000 + 18568
5 ReportCrash 0x000000010c8a1538 0x10c89f000 + 9528
6 ReportCrash 0x000000010c8af2c0 0x10c89f000 + 66240
7 ReportCrash 0x000000010c8b0157 0x10c89f000 + 69975
8 ReportCrash 0x000000010c8b01e2 0x10c89f000 + 70114
9 libsystem_kernel.dylib 0x00007fff92091334 mach_msg_server_once + 440
10 ReportCrash 0x000000010c8aef2d 0x10c89f000 + 65325
11 libsystem_pthread.dylib 0x00007fff8b8d7899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8b8d772a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8b8dbfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92091a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92090d18 mach_msg + 64
2 libsystem_kernel.dylib 0x00007fff920912b3 mach_msg_server_once + 311
3 ReportCrash 0x000000010c8aef2d 0x10c89f000 + 65325
4 libsystem_pthread.dylib 0x00007fff8b8d7899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8b8d772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8b8dbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92091a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92090d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d0be155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d0bd779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d0bd0b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8d172811 CFRunLoopRun + 97
6 com.apple.DebugSymbols 0x00007fff8a2e07e3 SpotlightQueryThread(void*) + 355
7 libsystem_pthread.dylib 0x00007fff8b8d7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8d772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8dbfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92091a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92090d18 mach_msg + 64
2 com.apple.CoreSymbolication 0x00007fff8ebac452 0x7fff8eba9000 + 13394
3 com.apple.CoreSymbolication 0x00007fff8ebaf274 0x7fff8eba9000 + 25204
4 com.apple.CoreSymbolication 0x00007fff8ebaed01 0x7fff8eba9000 + 23809
5 com.apple.CoreSymbolication 0x00007fff8ebaeca7 0x7fff8eba9000 + 23719
6 com.apple.CoreSymbolication 0x00007fff8ebbd08d CSSymbolOwnerForeachRegion + 27
7 ReportCrash 0x000000010c8a30e9 0x10c89f000 + 16617
8 ReportCrash 0x000000010c8a3547 0x10c89f000 + 17735
9 ReportCrash 0x000000010c8a369b 0x10c89f000 + 18075
10 com.apple.CoreSymbolication 0x00007fff8ebbc79e CSSymbolicatorForeachSymbolOwnerAtTime + 99
11 ReportCrash 0x000000010c8a365f 0x10c89f000 + 18015
12 ReportCrash 0x000000010c8a3950 0x10c89f000 + 18768
13 com.apple.CoreSymbolication 0x00007fff8ebac5a6 0x7fff8eba9000 + 13734
14 com.apple.CoreSymbolication 0x00007fff8ebac520 0x7fff8eba9000 + 13600
15 libsystem_pthread.dylib 0x00007fff8b8d7899 _pthread_body + 138
16 libsystem_pthread.dylib 0x00007fff8b8d772a _pthread_start + 137
17 libsystem_pthread.dylib 0x00007fff8b8dbfc9 thread_start + 13
Thread 8 Crashed:
0 com.apple.CoreSymbolication 0x00007fff8ebe91d7 0x7fff8eba9000 + 262615
1 com.apple.CoreSymbolication 0x00007fff8ebe4525 0x7fff8eba9000 + 242981
2 com.apple.CoreSymbolication 0x00007fff8ebdf746 0x7fff8eba9000 + 223046
3 com.apple.CoreSymbolication 0x00007fff8ebafb6e 0x7fff8eba9000 + 27502
4 com.apple.CoreSymbolication 0x00007fff8ebaf3e4 0x7fff8eba9000 + 25572
5 com.apple.CoreSymbolication 0x00007fff8ebd7d6a 0x7fff8eba9000 + 191850
6 com.apple.CoreSymbolication 0x00007fff8ebac5a6 0x7fff8eba9000 + 13734
7 com.apple.CoreSymbolication 0x00007fff8ebac520 0x7fff8eba9000 + 13600
8 libsystem_pthread.dylib 0x00007fff8b8d7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8b8d772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8b8dbfc9 thread_start + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000004000000 rbx: 0x00007f9993999f78 rcx: 0x0000000128a1c680 rdx: 0x0000000000033074
rdi: 0x00007f9993999a60 rsi: 0x0000000128a2050c rbp: 0x0000000124113ef0 rsp: 0x0000000124113e70
r8: 0x0000000000000000 r9: 0x0000000128a1c680 r10: 0x0000000000004200 r11: 0x00007f9992025000
r12: 0x000000000000006c r13: 0x0000000000000288 r14: 0x0000000128a2050c r15: 0x000000012ca2050c
rip: 0x00007fff8ebe91d7 rfl: 0x0000000000010202 cr2: 0x000000012ca2050c
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c89f000 - 0x10c8b4ff7 ReportCrash (538) <04533D37-3F71-36D5-A0EA-A90BB0D25179> /System/Library/CoreServices/ReportCrash
0x7fff62aef000 - 0x7fff62b22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff894de000 - 0x7fff894eaff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff894eb000 - 0x7fff895d9fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff895da000 - 0x7fff895dbfff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff896ac000 - 0x7fff896eeff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff897da000 - 0x7fff897e8fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff89b88000 - 0x7fff89b8aff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
0x7fff8a2df000 - 0x7fff8a30efff com.apple.DebugSymbols (106 - 106) <9F66640E-277C-317E-A01E-A1E5B13E2592> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff8a30f000 - 0x7fff8a31afff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
0x7fff8a31b000 - 0x7fff8a32cff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff8a32d000 - 0x7fff8a4c9ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8a4ca000 - 0x7fff8a4cafff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8a513000 - 0x7fff8a5c3ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff8a687000 - 0x7fff8a68bff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
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0x7fff93b5f000 - 0x7fff93b63fff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
0x7fff93c8f000 - 0x7fff93c8fff7 libkeymgr.dylib (28) <D7045F25-BFA4-3840-847D-AF95DF8B6CCA> /usr/lib/system/libkeymgr.dylib
0x7fff93c90000 - 0x7fff93c9afff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff93c9b000 - 0x7fff93f99fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff93fde000 - 0x7fff942aeffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff942af000 - 0x7fff94402ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff94533000 - 0x7fff9455aff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff9455b000 - 0x7fff9455bffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9544e000 - 0x7fff95450fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff95451000 - 0x7fff95480fd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff95481000 - 0x7fff954b0ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff95526000 - 0x7fff956deff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x7fff95748000 - 0x7fff9574bfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff9574c000 - 0x7fff9574fff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff9580a000 - 0x7fff95881fff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff95903000 - 0x7fff95904fff libunc.dylib (28) <C3737C9A-C06F-310C-B78C-7D8D882A35DE> /usr/lib/system/libunc.dylib
0x7fff9592d000 - 0x7fff95986fff libTIFF.dylib (1042) <51D02EEC-0D0C-34C1-91C8-D316473A3FEA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff959a1000 - 0x7fff959d9ff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff95a65000 - 0x7fff95bd3ff7 libBLAS.dylib (1094.5) <D862E2B7-91FA-3704-8F62-C1B65D381A84> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff95bd4000 - 0x7fff95bf9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B49408CD-ECE8-3785-84A4-45B03882574A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff95c62000 - 0x7fff95cbaff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff95cbb000 - 0x7fff95cdffff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff95ce0000 - 0x7fff95ce1ff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff95d28000 - 0x7fff95d31ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff95d32000 - 0x7fff95d97ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff9624f000 - 0x7fff96311ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff96312000 - 0x7fff965fcfff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff96636000 - 0x7fff9663dff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff9663e000 - 0x7fff968e8ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff968fc000 - 0x7fff96923ffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x7fff96924000 - 0x7fff96950fff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff96951000 - 0x7fff96992fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff96993000 - 0x7fff969e1fff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff969e2000 - 0x7fff969fdff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff96ad4000 - 0x7fff96addfff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff96ff7000 - 0x7fff97011fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff9707b000 - 0x7fff970abfff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff970ac000 - 0x7fff970b0ff7 libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
0x7fff970b1000 - 0x7fff970ecfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9719b000 - 0x7fff971a8ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff971d0000 - 0x7fff971d9ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 116
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.7M resident=74.4M(49%) swapped_out_or_unallocated=78.4M(51%)
Writable regions: Total=120.0M written=57.4M(48%) resident=58.3M(49%) swapped_out=0K(0%) unallocated=61.7M(51%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 99.4M
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 448K reserved VM address space (unallocated)
Mach message 24K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 372K
__DATA 19.1M
__IMAGE 528K
__LINKEDIT 65.5M
__TEXT 87.2M
__UNICODE 544K
dylib 136K
mapped file 387.5M
shared memory 4K
=========== =======
TOTAL 736.4M
TOTAL, minus reserved VM space 736.0M
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: My Passport 0748
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
REPORT 2
Process: ReportCrash [299]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 538
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Responsible: ReportCrash [299]
User ID: 501
Date/Time: 2014-04-10 22:21:42.575 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 6FDD9AA3-A974-82DE-D0CE-D6885E322503
Crashed Thread: 8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000012357d50c
VM Regions Near 0x12357d50c:
VM_ALLOCATE 000000011f5b1000-000000011f5b2000 [ 4K] rw-/rwx SM=ALI
-->
MALLOC_TINY 00007fd7b3c00000-00007fd7b3c0f000 [ 60K] rw-/rwx SM=ZER
Application Specific Information:
Analyzing process: Adobe Photoshop CC[250], path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC; parent process: launchd[156], path: /sbin/launchd
create_symbol_owner_data -- UUID: 1AEF6A05-F380-3AE5-9F91-F9C0A60AFA25, Path: /Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin/Contents/MacOS/Camera Raw, DSYM Path: <none>, is_dyld_shared_cache: No
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff917a7a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b5f0dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8b5f0c1f sleep + 42
3 ReportCrash 0x0000000100ece5eb 0x100ebe000 + 67051
4 libdyld.dylib 0x00007fff94e615fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff917a8662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9670c43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff9670c152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff917a7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8afeaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8afedfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff917a7e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8afeaf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8afedfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff917a3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff917a2d18 mach_msg + 64
2 com.apple.CoreSymbolication 0x00007fff8e2be452 0x7fff8e2bb000 + 13394
3 com.apple.CoreSymbolication 0x00007fff8e2ce712 CSExceptionSafeThreadRunBlock + 45
4 ReportCrash 0x0000000100ec2888 0x100ebe000 + 18568
5 ReportCrash 0x0000000100ec0538 0x100ebe000 + 9528
6 ReportCrash 0x0000000100ece2c0 0x100ebe000 + 66240
7 ReportCrash 0x0000000100ecf157 0x100ebe000 + 69975
8 ReportCrash 0x0000000100ecf1e2 0x100ebe000 + 70114
9 libsystem_kernel.dylib 0x00007fff917a3334 mach_msg_server_once + 440
10 ReportCrash 0x0000000100ecdf2d 0x100ebe000 + 65325
11 libsystem_pthread.dylib 0x00007fff8afe9899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8afe972a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8afedfc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff917a3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff917a2d18 mach_msg + 64
2 libsystem_kernel.dylib 0x00007fff917a32b3 mach_msg_server_once + 311
3 ReportCrash 0x0000000100ecdf2d 0x100ebe000 + 65325
4 libsystem_pthread.dylib 0x00007fff8afe9899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8afe972a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8afedfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff917a3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff917a2d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c7d0155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c7cf779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c7cf0b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c884811 CFRunLoopRun + 97
6 com.apple.DebugSymbols 0x00007fff899f27e3 SpotlightQueryThread(void*) + 355
7 libsystem_pthread.dylib 0x00007fff8afe9899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8afe972a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8afedfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff917a3a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff917a2d18 mach_msg + 64
2 com.apple.CoreSymbolication 0x00007fff8e2be452 0x7fff8e2bb000 + 13394
3 com.apple.CoreSymbolication 0x00007fff8e2c1274 0x7fff8e2bb000 + 25204
4 com.apple.CoreSymbolication 0x00007fff8e2c0d01 0x7fff8e2bb000 + 23809
5 com.apple.CoreSymbolication 0x00007fff8e2c0ca7 0x7fff8e2bb000 + 23719
6 com.apple.CoreSymbolication 0x00007fff8e2cf08d CSSymbolOwnerForeachRegion + 27
7 ReportCrash 0x0000000100ec20e9 0x100ebe000 + 16617
8 ReportCrash 0x0000000100ec2547 0x100ebe000 + 17735
9 ReportCrash 0x0000000100ec269b 0x100ebe000 + 18075
10 com.apple.CoreSymbolication 0x00007fff8e2ce79e CSSymbolicatorForeachSymbolOwnerAtTime + 99
11 ReportCrash 0x0000000100ec265f 0x100ebe000 + 18015
12 ReportCrash 0x0000000100ec2950 0x100ebe000 + 18768
13 com.apple.CoreSymbolication 0x00007fff8e2be5a6 0x7fff8e2bb000 + 13734
14 com.apple.CoreSymbolication 0x00007fff8e2be520 0x7fff8e2bb000 + 13600
15 libsystem_pthread.dylib 0x00007fff8afe9899 _pthread_body + 138
16 libsystem_pthread.dylib 0x00007fff8afe972a _pthread_start + 137
17 libsystem_pthread.dylib 0x00007fff8afedfc9 thread_start + 13
Thread 8 Crashed:
0 com.apple.CoreSymbolication 0x00007fff8e2fb1d7 0x7fff8e2bb000 + 262615
1 com.apple.CoreSymbolication 0x00007fff8e2f6525 0x7fff8e2bb000 + 242981
2 com.apple.CoreSymbolication 0x00007fff8e2f1746 0x7fff8e2bb000 + 223046
3 com.apple.CoreSymbolication 0x00007fff8e2c1b6e 0x7fff8e2bb000 + 27502
4 com.apple.CoreSymbolication 0x00007fff8e2c13e4 0x7fff8e2bb000 + 25572
5 com.apple.CoreSymbolication 0x00007fff8e2e9d6a 0x7fff8e2bb000 + 191850
6 com.apple.CoreSymbolication 0x00007fff8e2be5a6 0x7fff8e2bb000 + 13734
7 com.apple.CoreSymbolication 0x00007fff8e2be520 0x7fff8e2bb000 + 13600
8 libsystem_pthread.dylib 0x00007fff8afe9899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8afe972a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8afedfc9 thread_start + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000004000000 rbx: 0x00007fd7b6196ca8 rcx: 0x000000011f579680 rdx: 0x0000000000033074
rdi: 0x00007fd7b6196d60 rsi: 0x000000011f57d50c rbp: 0x000000011ac7def0 rsp: 0x000000011ac7de70
r8: 0x0000000000000000 r9: 0x000000011f579680 r10: 0x00007fd7b482bf38 r11: 0x00007fd7b4868600
r12: 0x000000000000006c r13: 0x0000000000000288 r14: 0x000000011f57d50c r15: 0x000000012357d50c
rip: 0x00007fff8e2fb1d7 rfl: 0x0000000000010202 cr2: 0x000000012357d50c
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100ebe000 - 0x100ed3ff7 ReportCrash (538) <04533D37-3F71-36D5-A0EA-A90BB0D25179> /System/Library/CoreServices/ReportCrash
0x7fff6f823000 - 0x7fff6f856817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff88bf0000 - 0x7fff88bfcff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff88bfd000 - 0x7fff88cebfff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff88cec000 - 0x7fff88cedfff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff88dbe000 - 0x7fff88e00ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff88eec000 - 0x7fff88efafff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8929a000 - 0x7fff8929cff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
0x7fff899f1000 - 0x7fff89a20fff com.apple.DebugSymbols (106 - 106) <9F66640E-277C-317E-A01E-A1E5B13E2592> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff89a21000 - 0x7fff89a2cfff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
0x7fff89a2d000 - 0x7fff89a3eff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff89a3f000 - 0x7fff89bdbff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff89bdc000 - 0x7fff89bdcfff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff89c25000 - 0x7fff89cd5ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff89d99000 - 0x7fff89d9dff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff89e05000 - 0x7fff8a97bfff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8aa07000 - 0x7fff8aa0affc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x7fff8b0f3000 - 0x7fff8b11cfff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
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Error when opening PDF files from SAP.
Hi Gurus
I have posted this question in ABAP Development section also. Please read the below text.
We are having a strange intermittent problem with Adobe Reader. When we try to open PDF files from SAP Frontend we get an error pop-up. The pop-up does not have any text. The title of the pop-up has "Adobe Reader". There is a blue question mark and an OK button.
This issue occurs few times a day in Windows Vista.
This issue does not occur in Windows XP.
Since past few weeks, we have been trying to find some error/warning/atleast some text in log files of SAP, OS, Adobe Reader, Registry entries, Event Viewer. So far, we have not found anything.
SAP is not able to help as this issue occurs intermittently and said when they tried, the issue did not occur. They made two attempts and in each attempt they tried 10 times to reproduce the issue. This issue occurs intermittently.
Environment
SAP R/3 4.7 EE SAP_Basis 620 Support Package 61
Windows Vista Enterprise
Adobe Reader 9.0 and Adobe Reader 9.1 (tried with both versions)
SAPGUI 710 Patch 12 (latest patch). It also occured in Patch 11.
Please suggest
Thank you
PavanNow I got to capture the screenshot, however not able to attach/upload here but it says:
'Reading Untagged Documents'
lets say i tried to open 6 page document then it said:
'This 6-page document is untagged and must be prepared for reading. While the document is being
analyzed, your assistive technology will not be able to interact with this application. '
then it asked for Reading options
then a checkbox for to confirm 'Always use the settings from the Reading Preferences (Do not show this dialog again)
then 'OK/START' and 'cancel' buttons
It seems, this is the problem with Adobe w.r.t Vista.
thanks
Bhudev -
Photoshop CS 5.1 - can't open psd files
Hi,
I have Photoshop CS 5.1 32bit and 64bit (running on 64bit windows), and sometimes it happens that I can't open files (jpg, psd, ...) in it. When I drag and drop a file to photoshop, or click on Open file dialog, or even try to make a new document, nothing happens.
I have tried tricks with deleting preferences, but it didn't help. The only thing that helps is restarting windows - but this is not a practical solution for me.
I would expect some help from Adobe on this, since we pay a lot for their products!
Thanks,
MarekHi, Marek,
Unfortunately this is a forum for the CommunityHelp application and not a Photoshop forum, so there isn't a way to get an answer here.
Might I suggest that you describe your problem in a Photoshop forum such as:
Photoshop (Mac users) http://forums.adobe.com/community/photoshop/photoshop_macintosh
Photoshop (Win users) http://forums.adobe.com/community/photoshop/photoshop_windows
You can see a list of all Photoshop forums at:http://forums.adobe.com/community/photoshop
--Kirsti
Adobe Community Help and Learning team
Re: PSD file corrupted! -
Error when importing psd files into Premiere Pro
I am using Adobe Premiere Pro CS4 and Photoshop CS4. Whenever I attempt to import a psd file I get this error message: "File format not supported". I have tested it with different file sizes and properties. My files are RGB and 8 bits/channel. Is there any way to resolve this problem? I am also using Adobe After Effects and importing psd files works great with it.
ThanksWelcome to the forum.
The RGB and 8-bit take care of two possible causes, so thanks for getting those out of the way early on.
Does the PSD file contain Layers? Are any of them mostly Transparent, with just a few pixels, such as a small logo? Those have created issues.
What is the exact version of CS4, that you are running? Seems that there WAS an issue with PSD's in an earlier version, and that a later update fixed that.
There is another element with PSD's, that has caused issues, but my feeble mind is suddenly blank on what that was about. Seems that Colin Brougham commented on it not that long ago. I'll see if I can drege up one of those threads, but you might aslo want to do a Search on "PrPro" and "PSD," though the forum Search might still be broken. Maybe Google, and also look for replies from Colin. I'll do the same too. IIRC, one had to Open the offending PSD in PS, and just do a Save_As with a short file name, and a short Path (not buried deeply inside a sub-folder structure), and all was good, but do not recall any other details at the moment. I would also eliminate any spaces in the new file name, just to eliminate any issue there - use the _ like in the old DOS days, though do not think that one had to adhere to the old 8.3 structure.
Good luck,
Hunt -
Error when opening a file "not compatible with this version"
I am getting an error that says that it cannot open the file with this version of Photoshop, yet it was created with that version before my computer died and I had to reinstall everything. Now I cannot open this file with Photoshop CS6 64 bit.
What you can try..
Create a blank doucument in photoshop .
Try to place the file on that by Goint to File -> Place .
It works if its not a multi layered file.
- Vishal -
Hi! I'm having trouble opening a indd-file. It was sent to me as a zip-fil along with the used fonts and links. When I try to open the file, I'm getting this error: "Either the file does not exist, you do not have permission, or the file may be in use by another application". I've tried to look up this error both here in these forums and through google, but can't find a similar case. Hope someone can help me with this. Please let me know if you need more information/details, and I'll provide. Thanks!
function(){return A.apply(null,[this].concat($A(arguments)))}
I'm suspecting it to come from a mac user, if that could influence the case...
It does come from a Mac, as is proven by the fonts, which are of no use on my Windows machine, but that doesn't prevent my CS4 to open it without any problem. It seems to me it's a perfectly regular CS2 file.
Just for cheers I set the file to Read-only, but my InDesign opens it regardless (again as a copy, because it's a "converted" file).
Could it be something in your environment? No network read/write privileges, insufficient free hard disk space, stuff like that? -
I am using Excel 2003 SP3 and have the Office 2007 compatibility pack installed. When I open Office 2007 formatted Excel files (XSLX) directly in Windows Explorer, I receive the following error if I do not have Excel already opened:
"Windows cannot find '<path to file>'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."
Even though I receive the error, the file does open; however, it opens in Read Only mode with a name such as "Xl0000024.xls". The number seems to increment up each time it happens.
Now here is the strange part. If I have Excel already open and try to open the file in Windows Explorer, the file opens fine in Modify mode with no error and with the correct file name.
I Googled the error I was getting and found KB211494. It says I should uncheck the box in Options on the General tab that says "Ignore other applications", but this box is already unchecked in my case. Any other ideas? This is
really frustrating as a small percentage of our company has upgraded to Office 2007 with the rest still on Office 2003.This may be a file association problem. To solve that:
In Windows 7:
1. Right-click the file,
2. Select "Open With"
select [Your Program Here]
3. Check always use this program.
In Windows XP:
1. Locate the file as you have described above
2. Right click the file
3. Select Open with from the pop-up menu
4. Click Choose default program…
5. Select Excel in the Recommended Programs box
6. Check Always use the selected program to open this kind of file
7. Click on OK.
1. Make Excel not available from Office 2007 listed under Programs and Features in Control Panel.
2. Take a registry backup using the steps given here
3. In the registry editor window expand HKEY_CLASSES_ROOT and navigate to .xls right and delete it.
4. Exit Registry Editor
5. Undo Step 1 to make Excel available.
6. Restart the computer and verify it the issue is fixed.
If this answer solves your problem, please check Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers, Shane Devenshire
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