Photoshop touch for phones messes up on Note 4 resolution.

I just installed Photoshop touch on my new Samsung galaxy note 4 after happily using it on a Samsung Galaxy Note 2 and a Samsung Galaxy K Zoom.
I've found out it uses different methods to retrieve the device's resolution for different interface elements, making it completely unusable.
here's a list of several things that go wrong:
1:(low impact) loading indicators are much smaller than they should be.
2:(low impact) the zoom indicator is off by 2/3rd.
when I zoom in to what I know to be 100% Photoshop claims I'm at 33%.
if I zoom in to what Photoshop thinks is 100% I'm actually at 300%.
I've done some testing and it seems the zoom function is based off a screen size of 480x854 while my screen is 1440x2560.
3:(medium impact, exacerbated by other issues) the bar for settings colors for gradients is less than half the width it should be, leaving very little space to work with.
4:(high impact) this is going to be a long one, so first a little back story on a feature of convenience added to the phone version: touch zones.
certain interface elements, mostly the ones in the form of a white dot with either a symbol or a color on them, have a "touch zone" surrounding them.
the dots will respond even if you miss, as long as you touch within their touch zone.
this reduces frustration when trying to manipulate images using fat fingers.
unfortunately this feature contains 2 bugs.
-1: touch zones override dots, so if 2 dots are within each other's touch zone attempting to move 1 dot by touching it precisely can cause the other dot which is further away from your finger/stylus to move instead.
this wouldn't be that much of an issue if it wasn't for bug 2.
-2: the touch zones on the note 4 are 2CM (almost 1 inch) wide.
this means it's completely impossible to alter gradients, and causes resize/cropping tools to misread actions.
actions like stretching to the right, or moving to the right instead cause shrinking from the left side.
right now the tablet version is more usable than the phone version on the note 4.
this really needs to be fixed.
some suggestions:
fix overlapping touch zones, so the nearest dot always responds.
reduce the touch zone size, nobody is that inaccurate.
find a way to reliably retrieve the screen resolution on the note 4, or add an automatic override if Photoshop touch detects its running on a note 4.

it has been well over a month, and it's still being ignored.
this app is supposed to be compatible with the note 4, but it still doesn't work properly.
and it bothers me that every time I mention a compatibility issue it's completely ignored.

Similar Messages

  • Photoshop Touch for phone ... LG 4X HD not import images

    Hello
    I bought Photoshop Touch for phone ... on your LG 4X HD does not work import images from the gallery. The program crashes - black screen.

    I am using the scribble selection tool to isolate a a person in a photo.  Then I inverse the selection and desaturate - and I have tried just using the black and white adjustment - the rest of the photo. The problem comes when I inverse back to the person and try to adjust the selection. I can usually do one adjustment,  then it crashes on the second adjustment.  It has crashed everyone I have tried a this with different images and after resetting my phone
    My ram was about a gb when this last happened.  I am using a galaxy note 2.

  • Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

    Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

    No but there's a link to reset your password. Etc etc..
    This is the email I got.
    "Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple"

  • Photoshop Touch for phones crashes when I import an image - Android

    I bought Adobe Photoshop Touch for phone for Android. I've an HTC One X Tegra.
    When I import an image from camera or from gallery, it crashes while the loading action. So I can't use it...
    I tried to reboot my smartphone but the problem remains.
    I've got a refound but I'd like to buy again and have it working. Any advice?
    Thank you.

    Hi,
    it would be good to know what image you are trying to import, e.g. dimensions and file type.
    Normally when these kind of issues occur we advise the users to restart the device and that can sometimes help.
    If that doesn't help we normally need to get some more information from the user.
    If you do run into this issue: please run "adb bugreport" from the terminal and send me the log as a private message.
    At the moment it looks like the devices have very little available RAM which means that the system is exhausted.
    A workaround that normally helps is to restart the device - although not in all cases it seems. The reasons for this can be many
    everything from not having done the root/ROM install correctly to some kind of memory limiting application.
    thanks,
    Ignacio
    Message was edited by: ibarrien

  • Error Downloading Photoshop Touch for phone

    I have paid for this app but cannot download it onto my phone (Galaxy Note 2).  It is giving me an error: "Error downloading "Photoshop Touch for phone""
    It's irritating.  Please help

    Could you try the following…
    Go to Settings>Apps>All>Google Play Store>Clear Cache & Clear Data
    then
    Go to Settings>Accounts & Sync>your google account> click menu (the three dots)> Remove Google Account
    then
    Add your Google Account again and try again to download PS TOuch
    Hope that helps.
    Guido

  • What formats are supported in Photoshop Touch for phone?

    JPEG, PNG, TIF, and PSD are all supported on Photoshop Touch for phone. PSDX is Photoshop Touch for phone's own native format. RAW is not currently supported at this time.

    For those who are interested in these features mentioned above, zarrdave has made feature requests in the Ideas forum.
    You can view them here: support for layers request  and Support for vector data.

  • Does photoshop touch for phone has liquify tool?

    does photoshop touch for phone has liquify tool?

    Krystle28-
    Photoshop Touch for phone does not have a liquefy tool, but it DOES have a warp function.
    You could possibly warp things and create a similiar effect to liquefy.
    Thank You,
    Janelle

  • I want to help with the translations of Tradition Chinese for Photoshop Touch for phone application

    Hi there,
    My name is Richard and I have been using your Photoshop Touch For phone app for quite some time.
    This is a great app but there is just one little thing that maybe you can make this app better by adding other languages.
    I am not really good at English so I have translated your app into Traditional Chinese for my personal use.
    I see that this app is only in English, it is quite inconvenient for people who don't understand English.
    So I am hoping if I can help and participate with Traditional Chinese traslation for this app in your next release.
    If you do so it's an great honor for me because I really like your app!
    Should I just attach the folders for the translations or do you have a website that I can just put all the translation in?
    I hope to hear from you soon
    Thanks
    Riachard

    I've been having big issues with installing and reinstalling iTunes. I found the same site that gives instructions on uninstalling everything, and I did it in the right order, then I reinstalled iTunes onto the computer, and it worked.
    The only problem with all of this is that every time I connect my iTouch to the computer, this alert pops up:
    "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
    Whenever I try to download iTunes, I always get warnings that tell me to download the "64-bit" version, because the version that's being installed was meant for a 32-bit computer. I always tell the computer to continue installing iTunes anyway, because otherwise I just have to start all over again for the same results.
    After everything's installed, I get another warning that tells me that iTunes was not installed correctly, and that I need to reinstall it.
    So basically, everything works fine despite the warnings, up until I actually try to sync songs to my iPod Touch.
    Do you have any idea what the "64-bit" version is or how I could download that version instead of whatever version I've been trying to install??
    Any help at all would be great, if you can. Thanks.

  • Can I open a CS6 Photoshop file in Adobe Photoshop Touch for Phone?

    I am trying to rountrip a ps file to/from Adobe Photoshop Touch for Phone to/from CS6 Photoshop on a mac. Is it possible? It seems (so far) I can create a .psdx on the phone and edit on my desktop, but once editing in CS6 PS, I can't get that file back on the phone for editing. Any ideas... or is it a one way street from phone to desktop right now? thx!!!

    Hi there,
    In general, the .psd format is fairly backwards compatible. To help get your files ready to be opened in CS3, follow this process:
    1) Go to Photoshop > Preferences > File Handling.
    2) In the menu, make sure Maximize PSD and PSB File Compatibility is set to always.
    Just in case, you may also want to save your file as a .TIFF, which is a format that will also preserve your layers and is able to be opened in older versions.
    Please let us know if you need any more information, and good luck with your project!

  • Paid for Photoshop Touch for iPad but it will not download and install

    I paid for Photoshop Touch for iPad2 but it will not download and install

    ibarrien
    I tried to download from App Store directly to iPad2. I and I have an icon on the desk top but it is greyed out. When I go back to the install page the box saya "installing" but that is also greyed  out. Pushing the U[date button brings up a message "Photoshop TOUCH CANNOT BE INSTALLED AT THIS TIME.RETRY' how ever many time I retry I get the same message. Harry2320468
    Thanks
    harry

  • How much does Photoshop Touch for phone cost?

    Photoshop Touch for phone costs $4.99 USD.

    Why did my friend just download it for free and when I went to download seconds later it said $4.99?????

  • Is there support available for photoshop touch for phone, android?

    There are many unanswered questions in the forum, with little activity since January this year. Photoshop Touch for Android (in my case) has failed to launch succesfully on 3 different devices this year alone. Please fix, respond to questions or at the very least demonstrate you are working on this.

    Hi,
    have you tried the update? If that doesn't help, please let us know which devices you are using.
    Thanks,
    Ignacio

  • Photoshop Touch For Phone unoptimized  for the Note 2

    Impossible to use photoshop on the Note 2, I can't read the text and a lot of buttons are unreachable and situated out of the screen. How many time we have to wait for one patch who fix this problem? I've seen this program running perfectly on a lot of little device and my question is: why optimize it for little devices and not for devices like note and note 2 who are best devices for the creative people?

    When I have time I try to reinstall the program.
    As can u see, some buttons are unreachable and some buttons are overlapped, the text cutted.

  • Photoshop Touch For Phone does not start (crashes instantly)

    Any fix or solution for this? Please help

    for a moment i though that workied... phone hung at black screen and then *poof* back to main screen.. didn't work

  • Photoshop touch for phone v1.3.5(android版)でメニューやボタンの名称が大部分表示されない

    画像の通りv1.3.5にアップデート後、
    ボタンなどの名称が
    表示されず単体では使えません。
    今後日本語版でのサポート予定は
    ないのでしょうか。
    v1.2.1では表示されていたので
    ダウングレード配信を希望します。
    なお、Google Playstoreの評価でも
    同様の申告が複数投稿されている問題です。

    追記:1.3.6でも全く同様の動作です。

Maybe you are looking for