Photoshop won't open my raw files and Bridge won't show thumbnails

Hi,
I'm having trouble with my Photoshop CS6 and Bridge CS6 on my Mac. It's been working fine until a few days ago, but now the image thumbnails won't load in Bridge, and I'm not able to open RAW-files in Photoshop (same thing happens when opening both from Bridge or in Finder).
When trying to open the files in Photoshop a pop up message shows up saying this:
"Photoshop cannot open this file.
If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw update installed via Help > Updates.
If the problem persists, visit the following link for more information:
http://www.adobe.com/go/kb407111"
I'm not able to click on updates, so that won't help me much. What can I do to get it back to normal again?

I do not use a Mac but Windows as delivered from Microsoft does not generate Thumbnails for RAW files or even Photoshop Files like PSD  in order to seen the in Windows UI like Windows File Explore (Mac Finder) or in File Open and selection Dialog one needs to install some windows add on.  I use FastPictureViered Codec Package,  When installed on Windows I can have the thumbnails your looking for.  Perhaps You need some Mac add on or Apple Update the see thumbnails for RAW files. I see things like this on the web Digital Camera RAW Compatibility 4.06

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