Photosmart 2610 all-in-one Scan preview does not display

Recovering from a hard-disk crash, I've just reinstalled my Photosmart 2610 all-in-one using the driver and software package for Windows XP : rub_W01_Americas_Euro1_NB.exe. downloaded from the HP support site. All seems to be running well, except for a glitch when I try to scan: the document Preview does not display.  I have made certain that the Preview checkbox is duly selected, but nothing seems to help. It is the same whether I'm scanning a picture or a document. It also makes no difference whether I launch the scan from HP Director or from within another application.
Note that if I click Accept, the document (or picture) will indeed be scanned and saved. But I won't see it until I open it with some other application.
Thoughts, anybody?
Thanks!
James

Hello James, welcome to the forums
I understand you are unable to see your scanned preview with your Photosmart 2610. I would suggest the guide below to use for troubleshooting steps for this issue.
Scanning Stops at the Preview Screen when the Printer is Connected to the Computer with a USB Cable ...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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