Photosmart 7515 jams using Kirkland (Costco) glossy photo paper

I have used other photo papers in the past including HP. But this time I purchased a package of Kirkland Professional Glossy Inkjet Photo Paper. After starting a print job, the paper starts to feed and then jams. Once it actually printed, but the print was about half off the paper. The other attempts all jammed. I ruined 5 sheets so far with no success. This Kirkland paper does not seem any different from the others used. Is there something wrong with the printer? I don't have a different paper to try at the moment.

Hi , Welcome to the HP Forums! I see that your HP Photosmart 7515 is jamming when using Kirkland (Costco) glossy photo paper. I am happy to help! It is possible, that this type of paper may not be supported with this printer. In order for me to find out, I will need to know the size and weight of the paper you are using. In the meantime, please try the steps in this paper jam guide. A 'Paper Jam' Error Displays on the HP Photosmart 7510 e-All-in-One Printer Series. Hope this guide helps, and hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

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Printer refuses to take photo paper. I'm using Kirkland Professional glossy ink jet.

Printer won't take photo paper. Using Kirkland Professional glossy ink jet photo paper.

Hi , Welcome to the HP Forums! I understand that your HP printer is refusing to take photo paper. I am happy to help! For further assistance, I will need some more information: The Product/Model Number of your printer. (ie: HP Officejet 8600.) Follow instructions in this link. Finding Your HP Product Model Number.If the printer is connected, Wireless, Ethernet, or USB.If the printer is able to make copies.If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.The size of the photo paper you are using. Please see this post, Want Good Answers? Ask Good Questions, by , so you can get the most out of these forums. Once I know this information, I will do some further research for you! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

I have a 309g photosmart prem. I can not use the HP advanced Photo paper 10.5 mil Lb paper

I have a 309g photosmart prem. I can not use the HP advanced photo paper 10.5mil Lb paper, when It feeds through it says mismatch. I have change the settings and everything, my same paper that is 4x6 works but not the 8x10?
Help I want to print a 5x7 and the paper will not go through?

In case you are not getting the option to select the paper from PSE, you can go to printer settings through the icon present in the print dialog box, there you can select the paper. The paper selected in the advanced options should be reflected in PSE as well.

Colors on glossy photo paper is splotchy. any help would be appreciated. Jan

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I' my ust grasping at ideas to try and help. Is it possible that the paper is being loaded upside down? I know you said you've used this paper and printer before, (and I am not familiar with that paper) but Canon papers I have used display that behavior if they are loaded upside down. Do you have other paper you can try to see if it works OK on that paper?
I saw above you were looking for updates. If you didn't change your computer operating system you shouldn't need an update, but just in case where were you getting confused?

Glossy Photo paper q1427a vs q1427b

I've been using HP Glossy Photo paper q1427A with fantastic results. Results look just like a glossy photograph. As that is a discontinued product I was sent q1427b HP Glossy Photo paper . Although the paper looks glossy when printing the exact same file, with same ink on same printer on the q1427b paper, the images print with a satin finish instead of shiny glossy.
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Thers more trouble with the new paper:
while you can touch the ink on 1427A after the normal drying time (6 min on a 510ps) without damaging the print
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Which printer is recommended by real users to print on glossy photo paper?

My MG8100 can't seem to grab the glossy photo paper when I am printing pictures. Very frustrating to spend so much on a machine that is for printing photos and the rollers are plastic and won't grab the glossy paper. Thanks for any suggestions.

Thanks for the updated information!
This type of paper is supported with the printer. There are a few things we can check as to why it is not pulling it. First, make sure the glossy paper is being loaded into the rear tray of the printer. It cannot be pulled from the bottom tray. Also, if you load too many sheets, it may not be pulled. To help test the issue, try loading just one sheet and try again.
If all else fails, please run through a few roller cleanings. Check out the link below for step-by-step directions:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
If the issue persists, we'll need to do a little more troubleshooting to determine what may be occurring. Please reach us at http://bit.ly/Phone_Support for further assistance.
Thanks!
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Printing photos from the HP Photosmart 6515- won't pick up the photo paper

I am trying to print photos from my HP Photosmart 6515. I have loaded the photo paper as the videos show, but the printer does not want to pick up the photo paper. I keep getting an error messge that says I am out of paper. If I put regular paper back into the printer, it will print on the regular paper, but not the photo paper. What am I doing wrong?

Hello jackie4,
I understand you are getting an 'Out of Paper' error when trying to pick up photo paper on your Deskjet 3515. I would like you to go ahead start troubleshooting An 'Out of Paper' Message Displays on the Control Panel and the e-All-in-One Does Not Pick Up Paper ....
Please let me know if this was successful at resolving the error message, if you require more assistance I would be happy to help.
Thanks,
HevnLgh
I work on behalf of HP
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HP x64 printer--won't take glossy photo paper

This printer will not take glossy photo paper--it simply grinds and message reads "Out of paper". It will print matte photo paper and regular paper, but not glossy photo. I bought HP glossy photo paper and that won't even work.

Hi,
What is the exact paper type?
The printer specifications does not list Glossy Paper as a supported media, any supported media is listed under Paper-handling specifications > Supported photo paper:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04085902&cc=us&dlc=en&lc=en&product=5367608&tas...
What is the exact media type and weight, that may also help identifyig the issue, the exact paper type should be listed on its packaging...
Shlomi
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HP Photosmart C5180 Will no longer feed 8x11 Photo paper from main tray

My C5180 all in one will no longer feed 8x11 photo paper from main tray. Rollers slip and will not pull paper in. Any suggestions?
583seve

Hi @583seve
I see youa re having some difficulty with your Photosmart C5180. The following document addresses both out of paper messages and issues with paper pick; 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper.
If the issue persists, you might consider trying the steps in a paper jam document. Although you may not be experiencing a paper jam, the steps in this document may be all that is left to try; 'Clear paper jam, then press OK' Error Message Displays on the Control Panel.
I hope this helps, but if after all your efforts the issue remains, I suggest calling HP. They may be able to offer you a discount on a newer model as part of a trade in trade up option. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
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Sunshyn2005 - I work on behalf of HP

My new hp photosmart printer 7525 will not print to photo paper always prints on regular paper tray

I have the hp photosmart 7525 wireless printer. When I try to print a picture it doesnt use the photo paper, it keeps using the regular paper. I have Windows 8.

Hello trwhite,
Please take a look at this document, which has links with step-by-step instructions on how to print various things from various places (computer, phone, tablet, etc.). This document shows how to print photos saved on your computer, which I suspect is the specific document you are looking for.
Please let me know if this helps answer your question.
Good luck!
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My new hp photosmart printer 7510 will not print to photo paper always prints on regular paper tray

When I set the printer up , it printed a beautifl photo, now when I try to print a picture, I add in the print box 4x6 and photo paper, but it always prints on regular paper. how do I get it to print on the photo paper? I am using winows 7 and it is wireless

Lets try manually setting to the photo tray:
- Click the Start orb -> Click Devices/Printers
- Find and right click your printer -> Click Printer preferences
- Select the Paper/Quality Tab -> in the "select paper source" choose the photo tray
- Set the paper size (the next option down) accordingly
Let us know if it helps or not.
Best of Luck!
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Will the Officejet 7000 handle 10 mil glossy photo paper, can it pull that thickness through it?

I had an older DesignJet 1220c that would not feed the 10 mil photopaper through it, I had to manually feed it from a paper slot in the back.
What about the Officejet 7000? Is 10 mil photo paper approved for it?
Thanks,
MG

Try the troublshoooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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I need to know what kind of photo paper to use on the HP Photosmart 375.

What are the specifications for photo paper to be used on the Photosmart 375. HP Advanced Photo Paper is too thick (66 lb) and won't feed through the printer. HP Premium Photo Paper (64 lb) will feed through the printer but the ink takes at least 2 hours to dry. HP sold paper in the past for injet printers which worked perfectly: it was the right thickness to feed through the printer and the ink dried instantly. Canon also sold similar paper, but both HP and Canon have changed the specs on their photo paper so that they no longer are suitable. So, I need to know what are the proper specs for a Photosmart 375 and where can I buy it. Shouldn't HP provide a suitable paper for its Photosmart 375 printer, as it did in the past?

I have had good results with HP Premium Plus Glossy photo paper. The Office Depot Brilliant Gloss Professional Photo Paper also works well for me.
In both the cases above I notice the packages have changed since I bought the paper, I do not know if this is still the same paper formulation I have.
For instant drying the HP Advanced Photo paper should be a good choice. You may need to clean the paper rollers if it does not feed properly. You can do this by gently releasing the catch on the right side (looking from the front, but the catch is on the back panel). This will allow the panel to lie flat exposing the rollers. These can be cleaned with a damp q-tip, remove any buildup on the rollers.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

C410a PhotoSmart Printer All Of A Sudden Prints Photos With Reddish Hue

Have not been able to get a definitive solution for this problem. Print cartridges are new and full, print heads aligned and clean. Test printouts are perfect. All non-photo related color printing is great. Only photos are printing with a soft reddish hue to them. Photos printed in normal settings on normal everyday copy paper look pretty close to the monitor, but everything goes reddish when using photo settings "best" or "maximum dpi" on the 4x6 glossy photo paper or the 8.5x11 matte finish paper.
This must be the mystery of the ages because I have never seen any solutions offered beyond the usual cartridge tool management stuff. This is definitely something else that may have changed with the W7 upgrade or Nero upgrade.

I've heard of people having a similar type of problem when printing photos from Photoshop, and in both cases it ended up being a problem with their Photoshop settings, and not the printer itself.

What is the best photo paper 4'x6' for HP Officejet Pro 8500A Plus e-All-in-one Printer?

1.-HP Officejet Pro 8500A Plus e-All-in-One Printer
2.-OS: Windows 7-64
3.-No error messages
4.-No changes have been made
5.-I have been printing in my with old "hp premium plus glossyphoto paper" and getting very dark photos and too much wasted ink .
I've been using "hp premium plus glossy photo paper" and getting very dark photos.
Before this printer I used a Deskjet 5550 with the same paper and getting great quality.
Thank you. Luis Cuenca
This question was solved.
View Solution.

HI cuencaky,
Here is a link to a page with an example of good 4 X 6 photo paper you can use with your printer.
This type of paper is known to work very well.
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Photosmart 7515 jams using Kirkland (Costco) glossy photo paper

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