Photosmart C4480 - Problems sharing between XP and Vista

I have my Photosmart C4480 connected via USB to my desktop which is running Windows XP. I have a home network set up between this desktop and my laptop which is running Windows Vista 32-bit. File sharing works and the computers can succesfully ping each other so no problem there.
I have the printer set to share in XP, but Vista does not see the printer on the network. I installed the printer drivers on both computers.
I know this isn't where it goes, but perhaps someone will read it. I called tech support and spent 57 minutes on the phone and got nowhere. No less than 40 minutes of the 57 were spent in complete silence. The only step the tech support rep asked me to do was to download the newest drivers on the laptop, but then told me not to install them. After 57 minutes, he sent me an e-mail containing a link to the specs for the printer. He asked me to read to him what it said next to "Connectivity" which was of course USB 2.0. I had already tried to explain once to the gentleman the difference between a wireless printer and a printer being shared over a wireless network. Clearly he never got the picture. After I read the connectivity option of USB 2.0 to the guy, he remarked that the printer could not be used on any wireless network. So frustrating. Very, very dissappointed in HP tech support.Very, very unlikely that I will purchase another HP product.
Someone please help me.
This question was solved.
View Solution.

I'm going to go through this very detailed and try to assume that you have no idea what you are doing so that the directions are clear and easy for anyone to understand.
1. You need to first install the printer on the computer that it will be connected to via USB (the Windows XP computer in my example). Follow the exact instructions provided with the printer for best results. The directions are easy and clear and the steps need to be completed in the order they advise for proper installation.
2. After you have the printer installed and working correctly on the computer the printer is directly connected to via USB, use the installation CD to install all the drivers on the computer that you want to access the printer via your home network (the Windows Vista computer in my example). When you put the provided installation CD in this computer click on Install or Setup or whatever similar option you are given on the menu. When you get near the end of the installation process, the setup prompts you to either connect the printer to the computer or to proceed and finish installation without connecting. You want to finish installation without connecting the printer.
3. Now that you have all of the appropriate drivers installed on both computers you want to set up your network. On the computer that has the printer directly connected (the Windows XP computer in my case), you want to run the Network Setup Wizard in order to set up printer sharing. In Windows XP, you want to click Start >> My Network Places. This will open up the My Network Places window. In this window on the left side you should see some options under the heading "Network Tasks". Click on "Set up a home or small office network". This will open the Network Setup Wizard. You will notice that one of the bulleted items listed for what you can do with a network is "Share a printer". Follow and complete all of the steps of the Network Setup Wizard. Once you have completed this, your network should be set up and ready to go.
4. Now you want to turn on sharing for the Photosmart C4480. Once again on the computer that has the printer directly connected via USB (again, Windows XP computer in my example), you want to click Start >> Control Panel >>  Printers and Faxes. In this menu you should see your newly installed Photosmart C4480 printer. Right-click on this printer and select "Properties". This will open up the HP Photosmart C4400 series Properties window. You will notice that the window has several tabs at the top. Click on the "Sharing" tab. Select "Share this printer" and give the printer a name in the "Share name:" text box. Don't make the name complicated. I used "HP-C4480" for mine. Click "OK" to close the window and save the changes.
5. You need to find out what the IP address of the computer with the printer directly connected via USB is so that we can make sure your network is set up properly and that the other computer (running Windows Vista in my example) is able to properly communicate with the Windows XP computer. On the Windows XP computer that is connected to the printer, click Start >> All Programs >> Accessories >> Command Prompt. This will open up the Command Prompt window. Type "ipconfig" and press enter. This will show you your IP Address, Subnet Mask, and Default Gateway. Write down your IP address. It will be a series of four number separated by three periods (for example 192.178.1.2). You can close the command prompt window now.
6. Now you need to find out what this computer's name is on the network. Click the Start button and then right-click on "My Computer" and select properties. This will open the "System Properties" window. You will notice that there are several tabs at the top of this window. Select the "Computer Name" tab. The name of this tab can vary from computer to computer, but there will be a tab named "Computer Name" or "Network Name" or something similar. Select that tab. On this tab you will see "Full computer name:" and then to the right of that will be your computer's name on the network (DESKTOP for example). Write this down. Click "OK" to close this window.
7. Now you are done on the computer that has the printer directly connected via USB. Get on your other computer (the Windows Vista computer in my example). In Windows Vista click Start >> Accessories >> Command Prompt. This will open up the Command Prompt window. Type "ping IPaddress" and press enter. Put your IP address (for example 192.178.1.2) where I typed "IPaddress". This tests the communication between the two computers and will display the results after the test is done. Hopefully it will say something like 4 packets sent, 4 packets received, 0% lost. If packets were sent but not received then you have a network problem that must be sorted out before you printer is going to work.
8. Assuming that the ping was successful, you are almost done. Close the Command Prompt window. Still on the Windows Vista computer (the computer not directly connected to the printer via USB), click Start >> Network. This will open up the "Network" window. Now your computer will search and display everything found on your network. This may take a minute or two so be patient if nothing shows up immediately. Eventually the other computer's name should be displayed (DESKTOP for example). Double click the icon above your other computer's name. This should now display a list of everything on the other computer that is shared over the network. Common things to see here are printers and a "SharedDocs" folder. You should see the HP Photosmart C4480 listed here. It will be listed under whatever name you gave to the printer in step 4 above. Right-click on the icon for the printer and select "Connect".
9. This will open up the "Windows Printer Installation" window and will say "Connecting to PRINTERNAME on COMPUTERNAME". I cannot recall exactly what happens the first time you do this, but it may prompt you for some installation and such. If so, just follow whatever steps it gives you and it should successfully connect to the printer.
10. At this point you are ready to go. You should now be able to open up Microsoft Word or any other program and print to the HP Photosmart C4480 printer from the Windows Vista computer over your network. The Photosmart C4480 will most likely not already be set as your default printer so you will have to select it from the menu on the Print window in the "Printer Name" dropdown menu. A window may open up saying that the computer is connecting to the printer when you do this. After this when you click on Print, your document should be sent over the network to the Photosmart C4480.
11. If you want to set your Photosmart C4480 as your default printer on the computer it is not directly connected to (the Windows Vista computer in my example), click on Start >> Control Panel. This will open up the Control Panel Window. Under the "Hardware and Sound" heading, click on "Printer".  This will open the Printers window. You should see the "HP Photosmart 4400 series on COMPUTERNAME" icon in this window. Right-click on the icon and select "Set as Default Printer". After you do this you should see a green and white checkmark near the icon for the printer. The Photosmart C4480 is now set as the default printer on the computer and whenever you print from any application it will automatically have the Photosmart C4480 printer selected.
Hope this all made sense and solves your problems. Please post back and let me know if you get it working or if you have any other questions. I'll be more than happy to try and help!

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    This is very frustrating as I can't really get anything done moving around between offices and computers all day; this is why we have a shared drive system. Please let me know what we can do.

    If in doubt about an InDesign document version, you can use my IDentify script: http://forums.adobe.com/message/4071273#4071273 (if only to make absolutely sure these files are, in fact, '5 files, and not '5.5s).
    It's strange & somewhat worrying that your InDesign won't update -- the latest version is 7.0.4 and that's what the updater ought to install. HOWEVER, I do not believe InDesign would refuse to load a document from an updated version. That just can't be right.
    So, please try my little script. Just in case this co-worker happened to have the newer version somewhere at home, or something like that.

  • Insufficient privledges when sharing between iMac and Powerbook

    I just upgraded both my powerbook and iMac to Leopard and want to turn on file sharing between the two. The way it used to work with Tiger, I would just click on the drive on my network and it would give me read and write privledges. Now it is saying that I have insufficient privledges. I can get the powerbook to mount the iMac and vice versa but can't seem to do much else.
    I am trying to move my iPhoto library from my Powerbook to my iMac.
    Thanks

    If you are trying to write directly into the iPhoto Library, note that it is not a regular folder but a package. The permissions on the iPhoto Library package only allow writing by the owner, so another approach is needed, such as those mentioned in http://support.apple.com/kb/HT1198

  • Catalog sharing between Lightroom and Photoshop Elements

    Can the catalog be shared between Lightroom 2 and Photoshop Elements 10?

    Lightroom and PSE cannot share catalogs (although the same image can be in both)
    PSE catalogs can be upgraded to Lightroom catalogs, but then changes made in Lightroom are not reflected in PSE. You cannot go the other way, Lightroom catalogs cannot be converted to PSE catalogs.
    Lastly, I strongly recommend that you use only a single "organizing" application. The idea of using two (or more) different "organizing" applications will lead to confusion and errors and lack of synchronization.

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