Photosmart C5180 all in one not copying and or printing

My Photosmart C5180 all in one-- will not print material from my computer. It will not copy either.
I did a print test from my computer's solution software and a nice picture of 2 pears came out fine
in living color. I did an extended self test diagnostic - 2 pages--and the headings (product information, etc)
printed out fine in black and blue ink---but the info under each heading printed really really light - not readable.
When I try to print from my computer I get a blank page. When I try to copy something it sounds like it
is printing, but the paper is blank.  Thanks for the help.

Hello,
Please click HERE to access the steps that should resolve the issue . If issue still exists contact HP Tech Support for further assistance. 
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Similar Messages

  • Photosmart C5180 All-in-one not rpinting magenta

    Since a few months, all colour prints don' t contain magenta. I replaced all cartridges, run cleaning heads, align etc..., the problem is still there. Cyan actually seem to replace the magenta jets (blue dominating, gets only green and blue). Any hint?Thank you in advance for your help A.Marini

    Hello,
    Please click HERE to access the steps that should resolve the issue . If issue still exists contact HP Tech Support for further assistance. 
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

  • After installing Snow Leopard I can no longer "save photos on computer" after inserting a memory stick to an HP Photosmart C5180 All in 1                                                                                           Photosmart C5180 All in one

    Hello,
    When I insert a memory stick into my HP Photosmart C5180 All in one and I try to "save photos on computer" the printer reads: "You need to install device software". This all started happening after I installed Snow Leopard on my Mac 10.6.8. Can someone please advise on what I need to do?

    Typically it's a good idea to uninstall any devices attached to the Mac before doing an upgrade.  This prevents problems that can be caused by the upgrade.  Below are the instructions for uinstalling and reinstalling the printer.  I'm also going to include a link to the full feature software and drivers for the printer.  Let me know what happens.
    Uninstalling the Printer Software
    Installing the Printer Software in Mac OS X v10.6 Snow Leopard for a USB Connection
    HP Photosmart Full Feature Software and Drivers - Mac OS X v10.6
    I am a printer tech for HP.

  • I receive a 0xc18a0301 error message on a Photosmart c5180 all in one

    I receive a 0xc18a0301 error message on a Photosmart c5180 all in one
    I try the reset prosedures listed on the hp website no solution work
    last option saids service the product
    what its the procedure if any to service the unit
    ATT
    Alex

    next time just said buy a diferent brand...

  • HP Photosmart e-all-in-one NOT PRINTING for MAC 10.9.2

    Hi,
    I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems. 
    First month or so ago, out of nothing the MacBookPro would not see the printer connected, in dispite of been connected to the network. During that time I was able to find it connected from my iphone & ipad. Then I was using to print from these last two.
    Now, not even from my iphone & ipad. It seems that printer does not exist at all, coz it always says "printer not connected" on the MacBook and "No AirPrint Printers Found" on the ipad & iphone. 
    I've noticed that on HP website, the most updated version of the Mac is 10.9 and my devices has 10.9.2 Is this the problem? If so, how can I get by and continue to use the printer? I need to print ASAP.
    Thanks,
    eb

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Photosmart 6520 all in one not printing

    Hello,
    My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartrige in it. I have tried restarting the printer, and the computer and it is not helping. Please help.

    Hi Roselilith823,
    I came across your post and was wondering, was the issue you were experiencing resolved?
    Roselilith823 wrote:
    Hello,
    My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartridge in it. I have tried restarting the printer, and the computer and it is not helping. Please help.
    If you are still having difficulty, please call Phone support regardless of your printers warranty status. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    Please let me know the outcome, and/or if the issue had already been resolved. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • PhotoSmart C7280 All-in-One Not Responding

    Printer = PhotoSmart C7280
    Situation #1
    Printer screen displays message "Ink System Failure" with error code 0xc19a0035
    Situation #2
    All lights flash - printer screen is blue with symbol (power) and message b03771de in white.
    Is this printer beyond  saving?
    The printer may have suffered from a sudden power outage prior to these problems appearing.
    PC - operating system is not relevant.

    The same thing happened to me ... I tried everything.  If I turned it off and put it back on it would print or copy but thats it.  I finally just bought a new printer.  HP officejet pro 8600 e all in one.  Stay away from this one if you have to buy a new printer.  Its not half as nice as the C7280.  No preview when you print and you can't even pick which pages you want to print.  A lot of wasted paper and ink!  Seems quite a few of us are getting that error message from the C7280, maybe HP did something wrong and should compensate us for the malfuncuntion!  Now I wish I didn't buy another HP.

  • C5180 All-in-One not printing

    I recently replaced my black ink cartridge and everything seemed to be printing okay but I was getting some streaks and some blank areas. Now, suddednly it isn't printing black at all. Also, when I tried to print a test page, it only printed out the Microsoft logo and nothing else.
    What's going on and how do I fix it?
    This question was solved.
    View Solution.

    Hi - Try the steps in this document.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • All in one laser black and white printer

    I currently have a Canon IM MF4150 and it prints and faxes fine but I cannot get it to scan with my Mas OSX v 10.6.
    1. Can anyone help&
    2. What similar laser b7w all in one can you recommend that will scan as well as print and fax.
    Thanks

    The MF41xx series did not support scanning to Mac OS X. Later models, such as the MF43xx and MF45xx series, do support scanning to Mac OS X via USB using Canon's MF ScanGear application.

  • Hp photosmart c5580 all in one not printing, or copying

    I can't get anything out of it. Cartridges are ok. Print cartridge alignment fails every time I do diagnostics. Please help tax time is upon me....

    hi there, 
    This article should help with your alignment failing. Give it a shot and let us know if it helps. 
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HP Photosmart C7280 All in One - not printing

    have replaced black & cyan cartridges but still get printer message saying Out of Ink. Have restarted printer and computer, downloaded printer driver, unplugged and reconnected.  Control Panel shows cartridges all have ink, but still get Out of Ink in Print menu.

    Hi luddite3,
    I would like to help you with this. I suggest removing the cartridges and reinstalling them, if an alignment does not begin automatically, I recommend performing an alignment manually. Please follow the instructions below.
    Remove the cartridges.
    If the alignment page does not print, press the Setup button ( ) on the front screen of the printer
    Press the Down Arrow button ( ) to select Tools, and then press OK.
    Press the Down Arrow button ( ) to select Align Printer, and then press OK. The product prints an alignment page, aligns the printhead, and then calibrates the product.
    After the success or failure message appears on the control panel display, press OK to continue.
    If the issue persists, clean the printheads
    Open the HP Solution Center, click on settings
    Under Print Settings , click Printer Toolbox . The Printer Toolbox opens in a new window.
    Click the Device Services tab.
    Click Clean the Printhead.
    Please let me know if this resolves the issue, I hope it helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Photosmart 5515 all-in-one not detected by HP software, driver not found by Windows Update

    Hi,
    I have Windows 7 64 bits and an HP Photosmart 5515.
    I had to reformat my PC, and when I tried to install the printer, Windows Update recognized it, but couldn't find the appropriate drivers, while the HP software didn't find the printer, neither with the IP address nor the Hostname.
    The printer is connected to the network, and is working perfectly (we are able to print on my wife's computer), but on mine it's not possible to connect it.
    I've tried both the Full Feature Software Package:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108875-3&cc=us&dlc=en&lc=en...
    And the Basic Divers Package:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108878-3&cc=us&dlc=en&lc=en...
    Is it possible to just download an "old school" driver so I can use it straight from the Device Manager in Windows 7?
    This question was solved.
    View Solution.

    Hi,
    Please try the following tool and post back the result:
       http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Photosmart C4188 All in One not switching on

    Hi!
    I own a HP C4188 Printer which is suddenly not turning on. When I connect it to the power, momentarily the 'power on indicator' and the scanner light flashes and then turn off. The panel power on button does not respond. I have checked the power module and the power cords and have tried different wall outlets with no positive results. The printer has never presented a snag/error message ever before. I use Windows Vista Business Edition and have the proper drivers installed.
    CAN ANYBODY PLEASE HELP :-(

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • INK SYSTEM FAILED on HP Photosmart C5180 All in one

    I keep getting the message:  Ink system has failes. Unable to print. Refer to printer documentation. Error: 0xc18a0307
    I need help. I need to print a very important document. How do I fix this problem.

    hi,
     You can try this document, click here. If that would not resolve the issue, I suggest you contact HP Tech Support at this number 1-800-474-6836, they will guide you through a series of special key combinations to reset your printer.
    Kiko

  • Hp photosmart c5180 all-in-one. it no longer notifies me when getting low on ink.

    Notify me when ink cartridge gets low.

    hi there,
    could you provide the community with a little more information to help narrow troubleshooting? What operating system are we running?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Maybe you are looking for