Photosmart C5180 Scan Menu Options Missing

My scan menu only displays two options 1. Scan and Reprint, 2. Scan to Memory card. The options to scan to a file or an email have disappeared. How can I correct this?
This question was solved.
View Solution.

Hi Delray,
Since you do not see the option "Scan to computer" after pressing the scan button, it simply related to "No Scan Options".
1) Are you able to scan from HP Solution Center?
2) Try this HP Scan Diagnostic Utility
3) Also check this DOCUMENT which relates to this error condition on the printer.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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