Pilot CRM system...

We're putting together a Pilot for a SAP CRM system covering support services and marketing. However, the client currently does not have SAP in place and therefore will be starting with just the CRM system with the aim of later adding ERP/R3.
When creating a pilot system what Tasks/assumptions/risks might I expect?. This is something that anyone having created a CRM pilot may have encountered previously I guess.
I know that when implementing CRM one would usually port across a lot of data, like BP's for example, whereas we have no R3 system so we may have to load BP and other data manually, maybe via LSMW or other such loading methods. Has anyone encountered LSMW data loads into CRM before.
Also, we have feeds, like marketing attributes and other such data. Again, how does one normally manage this, is it normally via PI or XI?. The source data will be in XML format, probably.
Any help/advice would be most welcome.
Jason
Edited by: Jason Stratham on Feb 17, 2010 5:07 PM

Jason,
To give you a quick answer do a wide open search in this forum on XIF and LSMW. You can load almost any type of CRM data via this method and it works great. This is a very old topic here(we have blogs on it going back to 2005).
Here is an old blog on the XIF adapter back from August 2005:
/people/stephen.johannes/blog/2005/08/18/external-data-loads-for-crm-40-using-xif-adapter
Yes the above blog is on CRM 4.0 but still applies to the newer releases.
XI/PI is probably over kill, but you could use those if needed. Once again however you would be using mainly the XIF adapter to take care of your import needs.
Take care,
Stephen

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