Ping - Request Timed Out

Anyone any ideas why I cannot ping my IP address? All I get is 4 lines of Request timed out
Solved!
Go to Solution.

Unless you are using static/permanaent IP addresses, the address you have can change.  First I would make sure that the address that you are pinging is the correct address.  If you are on windows open a cmd/command prompt and run ipconfig, you should be able to figure out the IPv4 address from this and use that in the ping.  If this fails then as Ectophile says you likely have a software firewall that is blocking the ping - have you recently install an anti-virus suite that includes this?
Assuming that this works and that you have home wifi/lan, from the ipconfig output there is also a 'Default Gateway' address, this should be your router, try pinging this address.  If this works then everything is should be fine from your pc to your router.
Next, in your router config somewhere it should give you the IP address that it got from the network, ping this to verify that you can communicate from your pc to the external interface on your router.
Taking this further, on the same screen on your router there is likely information for the routers 'Default Gateway', if you ping this address it tells you that you can ping from your PC through to the exchange equipment.
/AGeezer

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    I’m glad to be of help to you!
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Log Buffer (4096 bytes):
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    May  1 15:19:47.015: ISAKMP:(0:8:SW:1):Sending NOTIFY DPD/R_U_THERE_ACK protocol 1
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    May  1 15:19:47.015: ISAKMP:(0:8:SW:1): seq. no 0xA3285B8A
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    May  1 15:19:47.019: ISAKMP:(0:8:SW:1):purging node 856647599
    May  1 15:19:47.019: ISAKMP:(0:8:SW:1):Input = IKE_MESG_FROM_PEER, IKE_MESG_KEEP_ALIVE
    May  1 15:19:47.019: ISAKMP:(0:8:SW:1):Old State = IKE_P1_COMPLETE  New State = IKE_P1_COMPLETE
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    May  1 15:19:49.983: %SYS-2-BADSHARE: Bad refcount in datagram_done, ptr=81B4F274, count=0
    -Traceback= 0x80137488 0x801D8830 0x801DDFD8 0x801E6860 0x807103F4 0x807F99F8 0x801E698C 0x8043FB10 0x8043FDC8 0x80D23CD0 0x80D24304 0x80D24400 0x8027B3C4 0x8027E9E0
    May  1 15:19:55.127: %SYS-2-BADSHARE: Bad refcount in pak_enqueue, ptr=81B51C44, count=0
    -Traceback= 0x80137488 0x801DC350 0x801DDDA8 0x801E6860 0x807103F4 0x807F99F8 0x801E698C 0x8043FB10 0x8043FDC8 0x80D23CD0 0x80D24304 0x80D24400 0x8027B3C4 0x8027E9E0
    May  1 15:19:55.127: %SYS-2-BADSHARE: Bad refcount in datagram_done, ptr=81B51C44, count=0
    -Traceback= 0x80137488 0x801D8830 0x801DDFD8 0x801E6860 0x807103F4 0x807F99F8 0x801E698C 0x8043FB10 0x8043FDC8 0x80D23CD0 0x80D24304 0x80D24400 0x8027B3C4 0x8027E9E0
    May  1 15:19:58.383: ISAKMP (0:134217736): received packet from 120.168.1.24 dport 4500 sport 52667 Global (R) QM_IDLE     
    May  1 15:19:58.383: ISAKMP: set new node -1340288848 to QM_IDLE     
    May  1 15:19:58.387: ISAKMP:(0:8:SW:1): processing HASH payload. message ID = -1340288848
    May  1 15:19:58.387: ISAKMP:(0:8:SW:1): processing NOTIFY DPD/R_U_THERE protocol 1
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    May  1 15:19:58.387: ISAKMP:(0:8:SW:1):deleting node -1340288848 error FALSE reason "Informational (in) state 1"
    May  1 15:19:58.387: ISAKMP:(0:8:SW:1):Input = IKE_MESG_FROM_PEER, IKE_INFO_NOTIFY
    May  1 15:19:58.387: ISAKMP:(0:8:SW:1):Old State = IKE_P1_COMPLETE  New State = IKE_P1_COMPLETE
    May  1 15:19:58.391: ISAKMP:(0:8:SW:1):DPD/R_U_THERE received from peer 120.168.1.24, sequence 0xA3285B8B
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact
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