PIXMA Pro-100 and Windows 8.1 Help Please....

Hello,
I will try to be concise
Spent all day on the phone for this without the same answer twice *sigh*.
I have been told and I have read over and over that YES, the Pro-100 WILL absolutely work with Windows 8.1.
Then...I find out that it's possible that it will NOT work unless I have 8.1 Pro Pack.
Is this true?
IOW...Is there anyone using the PIXMA Pro-100 with Windows 8.1 *without *Pro Pack just fine?
I ordered the printer yesterday before being told about this, and need to know if I have to cancel my order before it ships.
Thank you very much for any and all help.
Sherri
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Sherri,
I have been using the Pro-100 along with three of the printers it has replaced, the 9000, 9500 and 9500 II since Win 8.1 came out. They all work and work well with WIndoze 8 or 8.1. I use Photoshop and Lightroom so the OS really doesn't matter. If you do not have either of these, I will suggest you check into Photoshop Elements as an option.
With one of these mentioned programs you do not need any thing additional. Including the Canon software that comes with the Pro-100. But a couple of Canon's software is pretty good like the printing on a DVD. But PS, or PSE, is where it at for photos that are possibile by the Pro-100.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

Similar Messages

So, CAN I turn off the printer's color management? Pixma Pro-100.

So, I am trying to turn off the color management function for the Pro-100...
On my Windows desktop, I use Photoshop to print with Canson Rag 210, color profile installed, allow photoshop to manage colors and print a beautiful, perfect print with the Mark 9000. Now, I have the Pixma Pro-100 and using the exact same settings, I print wirelessly with my laptop, and I get these dark, red/orange hued prints that are atrocious.
I should mention the same exact photograph printed between setups ALWAYS prints better with the Mark 9000 and my desktop. However, when using my laptop and the Mark 9000... Crap. Laptop and Pixma Pro-100... Crap. What is my MAC doing that my desktop is not?! How can identical settings print such drastic results? Photoshop does warn me (newer version on my MAC vs. Windows) to turn off the printer's color management in the printer's settings, but I do not see that option. Maybe I'm missing it? How do I do that? I'm thinking it may help!

Have you tried printing from the MacBook using Canon Print Studio Pro or letting printer manage colors? I know this doesn't specifically answer your question, but PSP is designed to handle the PS/printer interface.
Download PSP 1.3.5 from the Canon support site.
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_pro_series/pixma_pro_100...
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma Pro 100 won't print

Hopefully someone can help. I just purchased a new Pixma Pro 100 and diligently set it up using a USB connection to my laptop (Windows 8, 64 bit). The printer printed the alignment page fine, but won't print anything else (including a Test Page from the device Properties box). I immediately get an on scree error message when trying to print.
Any thoughts out there?

Unplug the printer for 15 minutes. Unplug it from everything. Don't use My Image Garden. Use Easy Photo Print EX (came with your printer) or some other program.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

Pixma Pro 100 : Unable to print 13x19" from Apple Macbook Pro

I've got the latest drivers and firmware.
Primarily attempting to print from Apple Aperture; A3 and A3 borderless work fine, but neither use the available space on my 13x19" paper.
Any custom settings for 13x19" result in either A) 3x5 print on 13x19 paper, or B) out of paper alert (1006?).
I also tried printing from adobe photoshop elements 6; there was a "super B" paper size here, but again the prints either printed borderless 13x19" but with poor random cropping, or I got the no paper error, depending on settings. Same results when printing from Apple Preview.
So far the largest print size I've gotten successfully is 11.6x16.6" using A3 borderless.
How can I get a 13x19" print or largest size? Thanks

The fix for mine was to go into system preferences, printers & scanners, then remove all references to the Canon printer. This also removed the apple drivers.
Then, download all drivers from Canon's site to your desktop.
Then in the printers & faxes pane, click plus, and select the printer from there- you may need to select the drivers on your desktop. Somehow this forced install of the canon drivers over the apple drivers, which seem to get priority otherwise.
After doing this, the A3+ paper size appeared in my apps as an option for the Pixma pro 100, and I had the utilities tab appear for this printer in the control panel.
I called Canon tech support to figure this out, they were quite helpful.

Pixma Pro-100 Leaving Smudges/Streaks on last part of 13x19" print

Hi guys, I am in desperate need of help as I have several customer orders that I can't fulfill because my printer just stopped functioning correctly today. I have a Pixma Pro-100, and I have printed several hundred 13x19" prints with it. Today, it started adding black smudges/streaks on either side of the last few inches of every 13x19" print. I cleaned the printhead, aligned it, cleaned the nozzles, and even took the printhead out and cleaned it using the "soak in shallow water" method, before letting it dry completely. It still produces the same black smudges/streaks on either side of the last few inches of the prints. When I remove the printhead after a print, I can notice what looks like black ink build up all around the bottom brown part where the ink sprays out from the printhead. I've tried wiping it off with an alcohol wipe and reinstalling the printhead. Nothing seems to work. I should also note that the sponge that soaks up excess ink inside the printer seems to be really full of wet ink. I tried soaking up as much as I could with paper towels and got quite a lot of it out of there. It seems to me that this couldn't be the problem, though, because the smudges are on the printed side of the paper and not the rear side. Can anyone help me, please?

I have the same general problem. I have performed the roller cleaning several times, the bottom plate cleaning maybe 30 times with various weights of paper, I have ink streaks and excessive ink on prints of about 3/16" x 2-3" streaks x 3 to 4 of them groued in upper left corner, and misc spots. I recently chnaged ink cartdriges (canon) becasue the black was not printing correctly. So I repalced all of them and now the splotches/streaks occur.

Pixma pro 100 versus pixma ip8720

Hi:
I'm in the market for a new photo printer. I've had Epsons for years but these Canons really look nice. I'm looking at the Pixma Pro 100 and the Pixma ip8720. What is your opinion?
Thanks!
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Go to Solution.

Here are some resources for you:
http://www.learn.usa.canon.com/galleries/galleries/tutorials/pixma_software_tutorials.shtml
https://www.youtube.com/watch?v=LlV7cqqladQ
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
Have new Canon Pixma Pro-100 printer and set it up yesterday. First thing printed was a
document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK. Next I fire up
Photoshop and open a 4 X 6 inch image to do a test print. I set it up in the print dialog as
4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
manages the color. I load the paper in the rear tray close the covers and hit print. Now, when
it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image it doesn't
matter), and it does it printing from Capture NX. I have been able to get it to print on the paper
correctly using Apple's Preview program but that that's not going to do me any good. I was on
the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
I want to be able to print from Photoshop. Any one every heard of this or experienced the same
problem? Thanks JamesD!

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

How to print from Lightroom 5 to Canon Pixma pro-100?

Using Lightrooms printmodule with this printer is a big problem for me. Using Cannon Print studio Works, but then you
loose a lot of great functionallity in LR print module.
It seems that when I make a preset or set up printer with correct ICC profile the canon printer driver automatically resets to its own default.
It looks like a print driver in the background resets everything i do. Very confusing and Canon support points to adobe.
My setup:
Macpro with OSX 10.9.2 (latest version)
Lightroom 5.3 (creative cloud member, always latest version)
Canon Pixma pro-100 (bought new april 2014)
I have looked several places on internett and it looks that there are a lot people having similar problems.
I would appriciate any help to find an easy setup/soltion !
Thanks in advance
Nicolaas

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

My Canon pixma pro 100 is having trouble installing its rear driver? any suggestions?- ty

When I instal the softwear; I get a warning that I belive is linked to my problem. It is the only indicator of a problem with my printer use. I have download the driver directly from the site with no improvment- see below.

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

Printing Problem with Pro-100 and Photoshop

This is my setup: using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6. I have new Canon Pixma Pro-100 printer and set it up OK. First thing printed was a page from a document from MS Word on 8.5X11 plain paper - this came out OK. Next I fire up Photoshop and open a 4X6 inch image (just a snapshot in jpeg, landscape format) to do a test print. I set it up in the print dialog as 4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop manages the color. I load the paper in the rear tray close the covers and hit print.
Now, when it starts to print the printer moves about 3.8 inches of paper out of the printer and it starts printing on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image, it doesn't matter), and it does it printing from Nikon’s Capture NX. I have been able to get it to print on the paper correctly using Apple's Preview program but that that's not going to do me any good. I was on the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting I would have to use Canon's printing apps instead to print - that doesn't do me any good either. I want to be able to print from Photoshop. I have the most recent Canon driver, and Photoshop is up to date. Any one every heard of this or experienced the same problem? I don’t think I’ve overlooked anything. Thanks JMDavis!

Hi JMDavis,
Have you tried printing using the Print Studio Pro plugin for Photoshop? If this is not install, it is available for download from Canon's web site. To download and install Print Studio Pro, please follow these steps:
1. Visit Canon's website at: http://www.usa.canon.com/cusa/support/consumer
2. Type PIXMA PRO-100 in the "Enter Your Model Name" box and click GO.
3. On the Support page for your unit, click the 'Drivers & Software' link in the middle of the page.
4. Click Software.
5. Click on Print Studio Pro.
6. If you agree, please select the checkbox next to "I have read and agree to the terms of the Disclaimer and wish to continue with the download".
7. Click on the Download button.
8. The file will be downloaded to your Downloads folder.
9. Once the download is complete, close all windows.
10. Double click [mpsp-mac-1_3_5-ea9_2.dmg] in your Downloads folder. Files will extract.
Follow the prompts and installation will complete.
Once installed, please open your image in Photoshop and print it using the Print Studio Pro plugin.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Unable to center a print on 8/5 x 11 inch paper with Pixma Pro 100

I've been using a Pixma Pro 100 for just 3 weeks. No matter what I do or try, prints on 8.5 by 11 inch paper using the manual feed tray are not centered. In portrait orientation, the margin on the leading edge short edge is slightly less no matter what size the image. For example, if the leading edge margin is 1/4 inch, the opposite margin is 3/8 inch. If the leading edge is 7/8 inch, the opposite margin is 1 inch dead. The long side margins are equal. I'm using Photoshop Elements 9.0. I've tried printing out of the edit space, where "center print" is an option, but I realize now that this just centers the image in the window representing the print, that it does not center the image on the page. I have not notice this problem with smaller size paper, such as 4 x 6. Any suggestions? I have not tried loading the paper in the internal or "rear" tray because I thought the paper path with the manual feed would be straighter. Besides, I'd like to be able to use the manual feed with even larger paper and get centered prints.
P.S. I just tried selecting "borderless" print in PSE 9 with a custom image size smaller than the paper, e.g. 7 x 9.8 inches, and crop to fit. Just looking at the preview, this seems to have resulted in equal margins left and right, top and bottom (the L-R margins are different than the T-B margins of course). I was unable to make any of the necessary adjustments in Canon Print Studio Pro - I could not figure out how to unlink the height and width of the image.

"... that is a remarkably unhelpful and condescending response."
Condescending or not, however, it is still most likely PSE that accomplishs this task. I don't use PSE anymore since I switched to Lightroom. Hence the suggestion to find a PSE forum.
But it is the software that let's you move or put the photos where you want them to print.
A PSE forum may be able to show you how to do this. Example below, if I want two 5x7s in oppoiste corners, it is done easily in LR.
If I wanted one photo centered it is a simple click to get the adjustment "squares" and move the photo. (Bottom picture)
BTW, I am not worried.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

Pixma Pro-100, ICC Profiles, etc

I'll try to make a long story short. About 5 months ago I bought a Canon T3i camera. Didn't like the prints I got at department stores, bought a PIxma Pro-100. Did some more research, realized I need to calibrate my monitor, bought a Datacolor Spyder Pro 4.
My question(s) are about the software used to get the prints. I don't have PhotoShop, and I don't want to buy it. I have PaintShop Pro, but realize I can't use that. My computer is Win7. I don't know cameras, but I've been in IT for 30 years. I know computers.
I am not pleased with the prints I've gotten so far. The colors all look weak (for lack of a better word). Everything I've read about the Pro100 says the colors should be rich (saturated). Mine are not.
I first tried the software that came with my camera. Digital Photo Professional. It works with the Canon plugin, Print Studio Pro. It seems that it recognized, or loads, the ICC profiles for the Canon paper I use. It doesn't seem to recognize or give me the option to pick an ICC profile for my monitor.
I called Canon support. The guy I talked to recommended Easy-PhotoPrint EX software. Said it should have come on the CD with my Pixma. It did not. That software does not use the Canon plugin. And seems more limited. He said it works well with Canon cameras. Honestly, he seemed like he was BS'ing me the whole time. If you don't know the answer, it's ok to just say so, is my feeling.
Ok, it turned out to be a long story. Can someone help me? This printer I have does not measure up to everything I've read about it. I've spent a bunch of money to get good prints from my Canon camera. I don't have that, not even close. What do I need to do??
Solved!
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The answer depends on how you are printing. If you use Canon Print Studio Pro it does all the appropriate adjustments after you pick the option in CPSP.
If you are printing from photo software there will generally be an option to either let the printer manage the printing or have the software manage printing. In the software managed printing option you would choose paper profiles in the softwarer and in the printer driver set color management to None.
Here is a good resource: http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma Pro-100 prints very dark

I see that this is a recuring problem with the Canon Pixma Pro-100, but as nothing I have found online helps I'm asking and are hoping that someone can solve this problem for me.
Just picked up a Pixma Pro-100 today, and installed it on my 2011 iMac 27" (Yosemite) with downloaded drivers from Canon's website to be sure i have the latest ones. I also checked the printers firmware but that's the latest at 1.100. Wether I'm printing via Lightroom or Photoshop; or via Canon Print Studio Pro, My Image Garden, or via LR / PS directly; with- or without PS as color manager; the prints turns out to be much to dark.
I have to set an exposure of +2/3 in LR to be anywhere close to getting the same result as on the screen. I'm also careful to select the right ICC profiles for the correct paper. My monitor is calibrated with an Spyder4pro and I also re-calibrated it during this process to see if that helped.
Well. Long story short; the prints are to dark. So i borrowed my wife's 2013 MacBook Pro (Yosemite) Spyder4pro, and installed the latest drivers from Canon. Again; on this machine the prints are also to dark with about +2/3 to correct for the printer to do something that looks like the monitor. Both monitors are also set to about 30% brightness.
I also have access to an Epson Stylus Photo R3000 and the prints from this comes out much brighter.
Sadly I see that many others also have the same problem. So; here's the question. How do I fix this? Do i have to return the printer again and get a refund? Because this is clearly not good enough.
Solved!
Go to Solution.

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Pixma Pro 100 options very limited

I'm running a Mac with OS 10.9 The print options seem very limited as well as confusing. Not only can I not add my own
presets, I can't even choose between color or vlack or white! I've reinstalled the printer, but same results. Would it help to
uninstall the entire Canon Utilities folder and reinstall once more? Many thanks in advance. pah

John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!!

Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!! Janice

Hey janicem42177174,
Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
You might download a free 30-day trial version of Acrobat from here:
Download Adobe Acrobat free trial | Acrobat XI Professional
Let me know how it goes
Regards,
Anubha

PIXMA Pro-100 and Windows 8.1 Help Please....

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