Pixma Pro-100 Leaving Smudges/Streaks on last part of 13x19" print

Hi guys, I am in desperate need of help as I have several customer orders that I can't fulfill because my printer just stopped functioning correctly today. I have a Pixma Pro-100, and I have printed several hundred 13x19" prints with it. Today, it started adding black smudges/streaks on either side of the last few inches of every 13x19" print. I cleaned the printhead, aligned it, cleaned the nozzles, and even took the printhead out and cleaned it using the "soak in shallow water" method, before letting it dry completely. It still produces the same black smudges/streaks on either side of the last few inches of the prints.  When I remove the printhead after a print, I can notice what looks like black ink build up all around the bottom brown part where the ink sprays out from the printhead. I've tried wiping it off with an alcohol wipe and reinstalling the printhead. Nothing seems to work.  I should also note that the sponge that soaks up excess ink inside the printer seems to be really full of wet ink. I tried soaking up as much as I could with paper towels and got quite a lot of it out of there. It seems to me that this couldn't be the problem, though, because the smudges are on the printed side of the paper and not the rear side. Can anyone help me, please? 

I have the same general problem. I have performed the roller cleaning several times, the bottom plate cleaning maybe 30 times with various weights of paper, I have ink streaks and excessive ink on prints of about  3/16" x 2-3" streaks x 3 to 4 of them groued in upper left corner, and misc spots. I recently chnaged ink cartdriges (canon) becasue the black was not printing correctly. So I repalced all of them and now the splotches/streaks occur. 

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    Bruce Johnson
    [email protected]

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    EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
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    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
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    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
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    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
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    EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
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    Go to Solution.

    Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
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    When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
    Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
    It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
    On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
    Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
    One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
    I also checked out this B&W test image:
    http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
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    You can print a series of test images:
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    You can do a similar thing in Lightroom using the printer driver and User Templates.
    There would be some one-time trial and error to that approach.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

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