Planning Refresh is hung in 9.3.0.1...recycling web services does not clear

Hello,
I had an issue with HAL and a refresh following a typical hal routine. Now my planning application is hung. If I refresh, it says I can't because I am already refreshing, if I try to run a hal routine it says i can't because I am refreshing.
And if I try to run unlockapp.exe and unlock the app, I receive a "Runtime Error '91': Object Variable or With block variable not set." error message....any ideas? How do I clear the refresh??????? It's been 5 days.
Thanks
heather

Hi John,
Even I am facing a similar kind of problem with my HAL Routine. Whe I run my HAL routine, it throws a errror saying "The Object CUTOMER is locked by another user". "Customer" is one of the dimensions in our Application. It got locked as the HAL routine that updates the dimension failed in the middle of the process.
Does your suggestion help unlock the Planning Application or help running the UnlockApp.exe utility?
Hey John are always really helpful. You are every where in these hyperion forums. I really appreciate your help.
Regards,
Prashanth

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