Play count and last played features do not update

The play count and last played features do not update when syncing my 7th gen nano but still operate wit my 5th gen nano. I cannot find any way of changing the preferences to do this with the iPod connected to the computer. Any ideas?Play count

I am having the EXACT same problem with my Ipod! I still have yet to figure out how to fix it, but my brother (who knows everything about ipods), has yet to figure out what is making this happen.

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ITunes Play Count and Last Played not updating?

Hi All,
I have an IPOD shuffle 1GB 2nd gen, I'm using the latest ITunes 7.7.1.11, I have Windows XP SP3 intalled. On Aug 14th for some reason that was the last time ITunes Play Count and Last Played columns updated in ITunes. I listen to and recharge my shuffle everyday. When I hook my IPOD to the base it is recognized and ITunes opens and says it's syncing, then after about 30 seconds it says sync is complete, ok to disconnect, the flashing orange light goes green & everything seems correct except those 2 columns don't get updated, does anyone know how to make ITunes start updating that information again?
Thanks for any advice,
Steve

Hi Paul,
Just downloaded and installed iTunes 8.0. I played a few songs on my shuffle and synced it again, the problem remains the same, the last played & play count do not change. I wonder what happened on Aug 14th because thats the last time it worked.
Thank you again,
Steve

Play counts and "Last Played" not updating on short songs?

It looks like a lot of people have had trouble with play counts not updating with crossfade turned on. I've never used crossfade, so this doesn't bother me. However, I do have a plethora of very short tracks in my library (owing to there being many video game soundtracks with short fanfares as tracks), and I've noticed that when playing any song that's 10 seconds or less, it will show up in the "History" tab of "Up Next", but "Plays" and "Last Played" remain the same. Any other song in my library, whether it's 11 seconds long like "Got a Star Piece (part 1)" from "Super Mario RPG" by Yoko Shimomura or 11 minutes long like "I Am" from "As the World Bleeds" by Theocracy, will update its play count properly when played. Why is 10 seconds enough time to play a song and add it to my history, but not enough time to update when I last played it and make it appear in the smart playlist of recently played songs? Is iTunes 11 so obsessed with 11 that if a song isn't 11 seconds long, it doesn't consider it to be worth tracking?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Play counts and last played not registered

When syncing my iPod after the past few days, I was worried when last.fm (music listening tracker for those who don't know it) told me I had no plays to sync with their server. Usually, this means that there was a handshake error with iTunes but I always double check. So I did.
When I looked, all the music from the past few days had no sign that I listened to it at all. No change in play counts, and last played match when I last listened to them on my computer (for many it's never). This is a syncing iPod that works by playlists, which prior to now had no problem syncing play counts at all but only gained this issue recently, with no changes to my settings at all since the last time this was done successfully.
Troubleshooting?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Help, Library corrupted, need to save ratings, play counts, and last played

Help, my iTunes lost its connection to my media server yesterday and it seems to have totally corrupted the library. I have all my music files intact, but if I recreate the library by starting afresh, I will lose 6 years worth of ratings, play counts, and last played dates. I do not want to lose this information. I have the information in an library export.
How can I add back the music and restore the metadata??

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Importing music library removes "play count" and "last played" information

I recently updated my music drive and had to edit the iTunes Music Library XML file to reflect this. However, I've tried several times to import the edited file and each time iTunes throws out the "play count" and "last played" fields for each track. Not only that, it rewrites the entire XML file without them.
How can I retain this data?

Updating all the songs is impossible,
But you want to update the same songs over and over?
i have more than 30gb on my pc, and also i dont like carrying some unnessesary song with me all the time.
So don't put all the songs on your iPod.
Just put the ones you want. You can select to auto update only selected playlists.
Taggs on my computer and ipod are different because it's more useful this way..
That way if you have to reload the songs, you have to "update" everything again.
I don't understand how it's "more useful". It's certainly not more convenient.
Since you are already in iTunes, why not make it simple and update everything only one time?
I mean, you can do it any way you want but is is so much easier to do it only one time.
The iPod/iTunes were designed for simple and ease of use. You shouldn't have constantly put a bunch of work into just maintaining everything.

Lost my ratings, play count and last played

HI, I recently moved my library off my macbook and onto an external drive to save space. Somehow I lost all my ratings, play count and last played info. My Ipod still shows the ratings, however. Is there any way I can get itunes to import the information off my ipod? Thanks for any advice.

Can you put things back the way they were before you moved them to the external? If you can, then you can easily move it to the external by copying the entire iTunes folder to the external and opening from the new location using these instructions...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
How was it that you moved it?
Patrick

Play Count and Last Played not updating from iPod in iTunes

I've had this problem with 2 of my iPods over 2 different computers, and I have no idea what is causing it.
For some reason, sometimes when I have finished listening to my iPod for the day and then go in to plug it and sync it with iTunes, none of the Play Count or Last Played updates from the iPod. But sometimes it DOES update, which is what frustrates me, as I cannot seem to pinpoint the problem.
These are my specs at the moment:
iPod: Fifth-gen 30GB video
iTunes: 7.0 (also had this issue with 6.x and 4.x before this)
Computer: P4 3.0GHz dual-core, 1GB RAM, WinXP Pro, USB 2.0 ports (also experienced this exact problem with Firewire ports).
I always have iTunes set to automatically sync with the iPod. I have also gone through the 5 suggested steps (including restoring the iPod, restarting the computer and trying out other ports) on several occasions already.
I also had this exact same problem with my old computer and old iPod, the specs which were as follows:
iPod: Third-gen 20GB
Computer: P3 450MHz, 384MB RAM, WinXP Pro, USB 2.0 and Firewire ports.
Has anyone experienced this particular issue before? If so, is there a solution to this issue? It has been bugging me for a while now, and I don't know what other action to take. Thanks heaps in advance!
P4 dual-core 3.0GHz Windows XP Pro 1GB RAM, iTunes 7, USB2.0

hi ozfrog80! sorry, my english is poor...i´ve got a similar problem with a 30gb-video-ipod at mac mini (g5).i just updated itunes 7 at saturday and it ran for 2 days without a problem. okay, some playlists seemed strange, but no problems with the sound (see other topics).
i updated the ipod-software to the latest software-version on saturday too.
while "connection" of ipod/itunes the sync.-symbol never dissappeared. but no new data was transmitted.
yesterday, the ipod froze while running and had to be resetted. result: now the connection to itunes fails because "itunes doesn´t react".
the ipod is "empty" now.
i re-installed both quicktime and itunes (as considered in other topics) but that didn´t solve the problem.
funny: itunes runs without a problem but won´t connect to ipod.
i don´t know what the problem is.....i´m waiting for an update....thanx and good luck from mainz/germany.

First Generation Ipod Shuffle: Play count and Last Played date

I have a 1st Gen Ipod shuffle that works great in all other respects but it doesn't track the number of "plays" or the "last play" dates. Which means I can't use the "Smart Playlists" Itunes feature to be sure that the music on it stay fresh, non-repetitive. Another problem is if I listen to a podcast on the Ipod Shuffle then in Itunes the podcast appears as though it has never played before. This gets confusing as I listen to a number of podcasts.
I have tried resetting and restoring the Ipod shuffle. Is there anything I can do to it to make it track the number of plays or last played dates?

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

IPod Shuffle 2 no longer updating playlist play count and last played date

I use my shuffle 2 in the gym. When I'm done working out I sync and the most recently played songs are rotated off using a smart play list. This is no longer working. I reset the shuffle 2, I've forced sync and auto filled many times. My latest workout it still lists all the songs I just listened to in the order I listened to them and has their last played date as many months ago.
This seems to be affecting my other iPod too, but it is tougher to diagnose. I signed up to iTunes Match and after several days that is still running but I noticed this problem long before iTunes Match became available in Canada. Both my iPod Shuffle and iTunes are up to date but my music is on an older but upgraded Mac. It has a G4 so no Lion upgrade, I just checked it is 10.5.8

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

Just updated my ITunes, Plays fine, but play count and date played do not change. What is going on?

Updated I Tunes 11.0 and all plays well, just the last date played never changes and the play count remains the same no matter how many times I play the song. Not really sure where to go with this.

Hi Liz,
Sorry to hear you are having a similar problem. Last night I went to the tool bar at the top of iphoto, clicked on "File", then clicked "Browse Backups" in the drop down menu.    I have an external hard drive that is set up to Time Machine.   The Browse Backups opened the iphoto pages in the Time Machine. I selected a date one day ahead of the day I performed the now infamous update, and it showed my iphoto library as it had existed that day.   I then clicked "Restore Library" at the bottom right corner of the Time Machine screen.   Roughly 2 hours later my iphoto was back to normal.   When I opened iphoto there was a message saying I need to upgrade my program to be compatible with the new version of iphoto(version 9.2.1). I clicked "Upgrade" and within seconds it had done whatever upgrading it needed to do.
The only glitch in the restoration was that it restored the library as it appeared last week, so I no longer had photos I had imported this past weekend.   I simply went back to the Browse Backups in the drop down menu, when Time Machine opened I selected the page showing my pictures from this weekend and again said to Restore Library.   Roughly 45 minutes later the library was restored including the most recent photos.
I am now a happy camper.
I don't know if any of this will be of help to you because your email says you are having trouble with photos imported after the upgrade was performed.   Have you had any pop up notices when you first open iphoto, that tell you you need an upgrade to be compatible with the new iphoto?     If so have you clicked "upgrade"?
Good luck Liz, if you have Time Machine running as a back up to your library, maybe you wil be able to get help there, by following my instructions above.   Otherwise,   good luck with your investigations.   I'd be interested in hearing how you make out.
Karen

Please help - shuffle has stopped updating play count & date last played

All of a sudden these features have stopped working. (I've had this shuffle since January and it worked just fine till last week.) If I play a tune from iTunes on the computer, the play count & date are updated; but if I play a tune on the iPod, this information doesn't change as it used to. Can anyone help me out? I've already restored etc.

I had a similar problem and was able to recover. I deleted all files on the iShuffle including the hidden ones. On Windows I killed the iPodservice and iTuneshelper processes. That allowed me to view the iShuffle memory in an Explorer window. Blow away all of the files and directories. (Be sure they are not hidden.) Pull the iShuffle out, launch iTunes (to restart the services - or reboot to play it safe), and plug the iShuffle back in.
Hope this helps!

Plays and Last Played Not Updated from Device

When I play a song from the cloud from one of my iOS devices, the Plays and Last Played fields are not updated.
This does work, however, when a song is played from a computer.
This is a deal breaker for me.
Bruce

Yup, I agree. It's looking like the only really useful thing is that iTunes Match managed to get a whole mess of my songs updated to 256Kbps versions. Not all, but a whole bunch.
Still, I rely on smart playlists with Last Played being accurate to figure out what to listen to. And, it keeps my playlist from being stale or repetitive.
I can't wait for this to be changed.

Play Count and iPod

is there a way to disable the iPod from adding to the play count for songs when you plug it in?

Ok an observation and then a possible solution.
The observation: I find it very interesting how when people begin to use something they like that offers features never before offered (and this goes for anything, not just computers and software) that people become obsessed and/or dependent on that feature. With itunes and ipods, the whole issue of Play Counts has to be the number one in this regard. People are obsessed. Oh can't have my playlist be out of whack of what I actually listened to. Or I got a new computer/iPod/hard drive and I don't want to lose my playcounts. Funny how a few years back, most people before getting into iTunes or an iPod probably never considered how many times they listened to one album or song vs. another, let alone getting obsessed with maintaining a count.
Yes iTunes came around, introduced play counts, and now everyone is all up in arms if their playcounts are not accurate, updated, lost, etc.
OK so the possible solution. Since you use a Mac, you can use several different Apple scripts to adjust playcounts. In particular there is one that lets you add or subtract from the playcount (vs. setting a playcount to a specific number). So you can select a song or a bunch of songs at once, invoke the script, type the number you want to add or subtract then hit the or button and your playcounts are incremented or decremented that amount.
So in your situation, you simply play your iPod and fall asleep. Then next time you sync your iPod, all you have to do is in iTunes, go to the most recently played list (which is a SmartPlaylist you can adjust the total number shown so instead of just 25 or whatever, make it 100 or whatever works), select all the songs from the one after the last one you recall listening to before falling asleep through to the when the iPod turned off or you woke up or whatever it is. With all of them selected, invoke the script, type in 1, hit the minus button and all those tracks will have their playcount adjusted down one, preserving the playcount the way you like.
Patrick

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist.

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist. But it still tracking plays from my iPhone and syncing them.
I've tried to repair it with setup file. Nothing's changed.
Can you help me with that?
NOTE: Now I tried disabling the crossfade feature and it worked, started to count again. But I like crossfade, I don't want to keep it off.

I think I got this figured out. The playcount does update, but not how the previous iPod models update their playcount. Instead of immediately updating the playcount right after you finish the song like the older iPod models, iPod Touch keeps the updates in memory. The next time you connect to iTunes it'll sync those playcounts in memory to the actual songs itself, effectively updating the playcount of the songs only after connecting to iTunes. I have set my syncing manually. That's why after connecting to iTunes, my playcounts are updated. BUT it doesn't solve the mystery of my Smart Playlist. Even though in iTunes, the correct songs are listed, in the iPod Touch, it shows the old playlist.
Don't you just hate that? It was working fine before on non-iPod touch models. Now we have to live with this new bug. I just hope when they release software 2.0 it fixes these bugs and that they *give it for free!* People shouldn't be charged on something they should have gotten as a support!

Play count and last played features do not update

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