Please cancel this order immediately and refund my credit card. This product is for Windows only. I run a Mac. You did not state in your advert that this was windows only. This transaction has cost me money as there will be a charge for the Canadian excha
AD015968571 : Please cancel this order immediately and refund my credit card. This product is for Windows only. I run a Mac. You did not state in your advert that this was windows only. This transaction has cost me money as there will be a charge for the Canadian exchange fee.
No other way to contact Adobe. All Email undeliverable.
These are user to user forums
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Similar Messages
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Please cancel my order immediately
please cancel my order immediately.
[ edited by forum host - private information removed ]Good day Kathy,
I have initiated a refund of your subscription as you requested. Your credit card will reflect the refund within 7-10 days.
Please let me know if you have any questions.
Kind regards,
David -
My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?
Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact -
Cancel my online number and delete my credit card ...
I cannot find online number in "Manage Features" so I cannot cancel it. I also cannot find it on the left page of my account for subscriptions. I searched all the places I can find to cancel this online number subscription. But I CANNOT. Can anybody help me CANCEL this? I wasted $36 on this meaningless thing.
See if this article applies to you:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
Is there an additional Typekit charge for fonts with Creative Cloud membership?
Is there an additional Typekit charge for fonts with Creative Cloud membership? I am not clear if these are trial fonts or if there will be a charge for using them permanently in Adobe Illustrator CS6. Thanks for any assistance.
You don't purchase fonts with Typekit for "permanent use". You're paying a subscription. You either subscribe to Adobe Creative Cloud, and as part of the subscription, you can use the fonts as long as you pay your subscription. There is no additional charge. Or, you pay for a subscription to Typekit only.
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I am having mac book. I order for I-boost up software for $9.99 on 5th oct 2012 installed and paid through credit card. Again on 8th oct2012 my credit card debited with $9.99 please look into matter why this amount debited ,if wrongly debited please refund.
Apple deosn't respond here, just other users like you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
Installed iOS 7.04 in my iPhone 5 and back camera and flashlight still inop. Any others out there with this problem still and any ideal of when there will be a fix for it?
I'm using iOS 7.04 on my iPhone and basically can't use it. The screen is going crazy. I type and special characters show up. I have to hit send more than once (it grays out, then hit again) then it sends. I type words in text or email and it backspaces and deletes my entire message. I tap an application and it starts wiggling to delete. I've reboot several times. I'm looking at restoring, but that is a pain in the arse (it's my work phone). I'm nervous it will not restore properly.
I have iOS 7.03 on iPad and have no issues. -
My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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I believe that my iPhone or apple ID has been hacked into. Three imessages were sent from my phone that I did not type or send - two while I was asleep at 1:15am and in the morning during an iMessage conversation. These messages were to my boyfriend about my boss. Apple and AT&T have been somewhat helpful but both are pointing fingers at the others saying they cannot track the message or see if my personal information has been compromised. I feel extremely violated because this hacker knows who my boyfriend is and who my boss is and I just started this job two weeks ago! I am about to go to the police because this person is trying to taint my good reputation and destroy my relationships at work and in my personal life. Does anyone have any incite on how this could be done and is there any way to trace where those three iMessages were generated from??
No I have my own iPhone iPad and MacBook so everything is set up on devices that are mine and as far as I know I never connected to anyone else's device and logged with my apple ID. But are you saying it is possible for someone to have obtained my apple ID and send an iMessage from their device with my contact information so it looks like it came directly from me? It's crazy I looked down at my iPhone and saw this message had just been sent that I did not type or send
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My apple macbook pro retina 15'' ME664 has problems with sound.Either there will be no sound at all or at startup there il be very scary and broken sound and afterwards still there would be no sound.Secondly , it does not start in one shot.atleast 2 to 3 times pressing power button for longer time starts it up and afterwards still there will be no sound. Please help
This morning i was not able to hear sound on my recently purchased macbookpro retina 15 inch model.My attempts to resolve this issue by going to system preferences and removing the mute box that was ticked as active. i had downloaded much earlier a mac version of logmein app and noticed that in the sound box noted above that there was a bar indicating that the default was now to logmein. i had never used this app. Why it started today, i have no idea. I moved the logmein application to trash and deleted the app , however it did not remove the default option which still blocked the sound.
Going to a macforum gave the tha anser that to remove the logmein app, it first had to be reinstalled a nd them use the uninstaller option ftrom the dropdown menu. for now that has resolved the failure to allow sound oputput. -
Does camera raw support the Nikon D5300, if not when there will be an update for this camera model?
Does camera raw support the Nikon D5300, if not when there will be an update for this camera model?
The asterisk next the model number on the download page linked above means there is preliminary support, which usually means the camera is supported by pretending it is an earlier model with similar sensor. This can lead to color issues, so while you can convert your NEFs to DNGs with the DNG Converter, and open them with PSE12, now, save your NEFs and be prepared to revisit those pictures once the final release of ACR 8.3 occurs probably in the next few weeks, with finalized support.
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I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to CC and whenever I try to save something in indesign, I get a dialog box that says that my file is corrupt. How do I fix this? I cannot get any work done !!!
You should ask in Illustrator
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?
mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
only have 5c in my US account and want to change back to Australia, but my account needs to be 0. Anyway around this? I have no US credit card.
Ah. I understand now. I suspect it is the technical problem that the money keeps the account alive.
Go to http://www.apple.com/support/itunes/contact/ - and click on Express lane followed by iTunes > iTunes store. Explain to them and see if they will help you raise a new account.
Remember, your account and means of payment must relate to the country you permanently reside in. -
How much will i be charged for this album pre-order
4 of the songs for ultraviolence have already been released. how much will i be charged for the rest of the album if there are 11 songs remaining?
You will initially be charged for the 4 tracks that are already available - they will be at the full track price. When the rest of the album is released (assuming that no further tracks are released in the meantime) you will be charged the album price minus the cost of the 4 tracks already released.
So if it's the Deluxe version and you are in the US then you will now be charged 4 * $1.29, and on Monday when the rest of the album is released you will be charged $9.83 ($14.99 - 4 lots of $1.29) - if it's the non-deluxe version then $3 less.
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