"Please connect to the Internet to continue"

Ok. I have no more patience.
  - I've read every blog, every solution I could find online.
  - I've chatted with half a dozen reps on 'chat' and even had 2 hour long phone calls with reps that have English as their 3rd language.
   -I've had Adobe so called IT poke around in my system a couple times now
I've tried it all,
-deleting temporary files from AppData
-uninstalling/reinstalling
-checking every firewall loop hole
-Installing a trial version
-and a dozen other little dances.
I'm sick of starting over witha new rep who doesn't speak my language (English) and just keeps going to the book of troubleshoot, and then close my case and I never hear from them again.
I'm sick of paying monthy for a program I can't even use.

Mac or Windows? Please have a look at this thread for a possible solution to the problem - http://forums.adobe.com/thread/1003997.
If you have already checked your anti-virus/Firewall's configuration and disabling them doesn't help, have a look at this thread that talks about clearing Muse's cache/preferences - http://forums.adobe.com/message/5086018#5086018. Please follow all the steps listed here if you haven't done already.
If nothing works, please create a fresh user account having Administrator privileges on the machine and install in that user account.
Thanks,
Vinayak

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