"Please contact your administrator" - I AM the Administrator! (Adobe AIR)

I'm having endless frustrations with trying to install Adobe AIR on my Macbook. I'm running OS X 10.6 Snow Leopard.
After launching the Adobe AIR installer file, it takes a while before a window appears citing an error (see attached screenshot).
The problem is that there is only ONE account on my Macbook and it IS set as the admin account. I have double checked and triple checked that the account has admin priviliges.
Since the last few days have fallen over the holidays and it's the weekend now, I've been unable to reach Adobe technical support by phone. Please help in solving this.

I just spent days going through this. I had tried everything, even logging is at the root (Systems Administrator). I ran the uninstaller I don't know how many times, I ran the command line prompts. I was getting pretty frustrated and a bit angry about the whole thing. Then I saw the suggestion to look at my log files:
/private/var/log/system.log
When I took a peek at the log file from the install I found something very interesting:
Jul   9 20:27:24  /Volumes/Adobe AIR 1/Adobe AIR  Installer.app/Contents/MacOS/Adobe AIR Installer[1088]: error during  install: [ErrorEvent type="error" bubbles=false cancelable=false  eventPhase=2 text="Unhandled exception Error: Could not create  directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
So I went to the directory Applications  and found there was an old text file called "Adobe". I renamed that text  file, than ran the Adobe AIR installer and it WORKED!!!
So  make sure you take a peek at the log files at:
/private/var/log/system.log
Thanks!
Leslie

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    PS: This is the Android version.  Mac and iOS are both okay.
    EDIT:  After an update a few months ago, iOS is no longer working.  Not sure if the problem is related to the Android MSRDP issue.
    UPDATE - Relevant posts (need Android RDP software engineer to fix):
    Event Viewer Log when using Android client:
    The user
    "DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
    is most likely for logging into RD Web - icons shows up).
    The
    user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
    The following error occurred: "23002".  (This is after clicking on any
    of the icons).
    I
    think the Android MS RDP client is providing the incorrect resource.  It shouldn't be "localhost".
     It should be the RD Connection Broker's hostname, I believe.
    Here's what it should look like (connected using a Windows PC going
    through the RD Web portal via Internet Explorer):
    The user "DOMAIN\testuser", on client computer "10.x.x.x", met connection
    authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
    The user "DOMAIN\testuser", on client computer "10.x.x.x", met resource
    authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
    The user "DOMAIN\testuser", on client computer "10.x.x.x", connected
    to resource "rdsfarm.domain.com".
    Stephan,
    Do you have any way to contact the software engineer who worked on the Android version of the RDP client?  Please
    have them read this thread.  They need to fix the hard coded "localhost" resource to be a variable (namely whatever the user put in for the server).
    This is why the MS RDP app is failing in situations where the FQDN for the RD Gateway and Connection Broker uses
    the same host name.
    Again, this is not a configuration problem on our end as it works as intended with the native Windows RDP client
    as well as the Mac and iOS version of the mobile RDP client (all based on iTap Mobile's RDP app).
    This is a problem specific to the Android RDP app.
    PS: No matter how hard I try, the WYSIWYG editor is not very WYSIWYG at all, and so everything here looks messed up even though it looked right when I posted it (it is deleting new blank lines I'm inserting to make it spaced out and easier to read). See
    below to read the post in context.

    Thanks for the bumps, everyone.  I haven't check this thread in a while because I basically gave up on Microsoft's ability to respond.  Unlike paid apps, there's no number to call or ticket to open when an app like this malfunctions.
    Just to give you an update, iOS users started having issues connecting a few months ago.  I don't remember what version started this.  I'm not sure if it's the same problem.
    Also, the newest version now gives a slightly different error message:  RpcOverHttpEndpointException: 2, Your connection was denied because of a Resource Access Policy (TS_RAP).  Please contact your server administrator.
    For Android users, I am starting to recommend Xtralogic Remote Desktop Client.  It's a paid app, but it works great.  I don't know of any alternative for iOS.
    MSRDP for Mac OSX (was also an iTap application) continues to work throughout the many updates.
    We need a software engineer from MS to read my first post.  All the information that will point to a fix is there.  I strongly believe someone hardcoded the string "localhost" instead of using a variable to point to the FQDN of the rdsfarm
    name.
    Here's that info again (copied/pasted).  It doesn't take an engineer to understand the issue.  If you know how to decipher Event Logs, you can see where the problem is.
    Event
    Viewer Log when using Android client:
    The
    user "DOMAIN\testuser", on client computer "10.x.x.x", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM". (This
    is most likely for logging into RD Web - icons shows up).
    The
    user "DOMAIN\testuser", on client computer "10.x.x.x", did not meet resource authorization policy requirements and was therefore not authorized to resource"localhost".
    The following error occurred: "23002".  (This
    is after clicking on any of the icons).
    I
    think the Android MS RDP client is providing the incorrect resource.  It shouldn't be "localhost".
     It should be the RD Connection Broker's hostname, I believe.
    Here's
    what it should look like (connected using a Windows PC going through the RD Web portal via Internet Explorer):
    The user "DOMAIN\testuser", on client computer "10.x.x.x",
    met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The following authentication method was used: "NTLM".
    The user "DOMAIN\testuser", on client computer "10.x.x.x",
    met resource authorization policy requirements and was therefore authorized to connect to resource "rdsfarm.domain.com".
    The user "DOMAIN\testuser", on client computer "10.x.x.x",
    connected to resource "rdsfarm.domain.com".

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