Please Help! Error message: Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number.???

My old PC crashed and died, and I am unable to deactivate the licence of Photoshop Elements 7.
I re-installed Photoshop Elements 7 via a trial download from Adobe website onto my new PC, Windows 8.1 single language.
My serial number is not accepted.
Error message: 'Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number'.
Customer help care is not helpful and keep ending my chat before I get a solution.
Can someone please help me and let me know how I can rectify this problem!!!

Thank you Benjamin MItchley.  I reviewed the chat log and I can confirm that they are correct we do not provide installation support for Photoshop Elements 7 due to the age of the software title.  Photoshop Elements 7 also does not support activation so there is no risk that you were unable to deactivate the software on your previous computer.
I am showing the serial number under your account was provided from an equipment manufacturer.  It is possible there may have been a customized installer for that version.  Have you contacted the computer manufacturer to obtain the installation files for the copy of Photoshop Elements 7 included with your computer?
Since you did not migrate/transfer over any files it is unlikely there is a software issue preventing the installation.  You can try running the CC Cleaner Tool to ensure that no corrupt licensing files may be preventing the installation process.  You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Similar Messages

  • HT1918 plz i want help , how can i use credit card visa , im try to fill blank no. card information when i finish appear me msg ( the payment card you entered is not valid in israel p;ease provide avalid payment card for israel , im from palestine ) plz s

    plz i want help , how can i use credit card visa , im try to fill blank no. card information when i finish appear me msg ( the payment card you entered is not valid in israel p;ease provide avalid payment card for israel , im from palestine ) plz solutio?

    Oh thank god i am not the only one with this problem. It started with me on Saturday (aug 28) and still, no solution.
    I live in the border with the USA so i’ve been using my itunes account with a USA debit card and then it started with that **** declined CC problem =S
    The funny thing is that i’ve been trying to change countries, setting my account to Mexico and it would still say that the CC are declined. Tried 2 USA cards and 2 Mexican cards, no results =S
    Wanna read something funny. I even tried to create a brand new account based in Mexico, with another email address and it still wouldn’t let me, tells me my cards are not valid……..the **** apple!!! i cannot update any app and i just got my iphone 4 on friday last week and i am dying to try new apps.
    So far I’ve sent 2 emails and still no **** solution. At least i am not alone =’(

  • The payment card you entered is not valid in Philippines.

    Hello.
    iTunes won't let me purchase any apps because this error keeps appearing.
    "The payment card you entered is not valid in Philippines. Please provide a valid payment card for Philippines."
    I was trying to purchase an app when iTunes notified me that the debit card that I was using was about to expire so I made changes about the expiry date and such, but to no avail, it keeps on nagging me.
    The debit card that I am using is my dad's and he is currently in the US, I was assuming I only have to change my billing info into his current address. It still doesn't work. I also tried changing my region from the Philippines to the US but none of it work.
    My last purchase was on the 30th of June and I think a few days prior to that was when iTunes Philippines was established. I don't know if this is a relevant information but I will appreciate any help.
    I'm at wits' end. I badly needed to buy this app!
    Help!

    This may seem a little late but I finally made it work!
    I changed my region from the Philippines to the United States then iTunes prompted me to 'create' an Apple ID so I did and entered my information in the required fields. Hopefully now, everything is beautiful and nothing hurt.
    @varjak paw:
    Thanks for trying to help, though. I really appreciate it.

  • The Product Id you entered is not valid

    So we apparently have some ancient customers using ancient computers that are running ancient versions of Windows.  Namely, Windows XP.
    Our developers need to do some regression testing of new versions of our software and need to test it on Windows XP.  I'm trying to spin up a VM with XP and am having trouble getting it to install.  I downloaded the ISO from msdn and have our volume
    license key.  However, I'm stuck during the install process where it asks for the VL key.  Any of our keys I put in, all return the error "The Product Id you entered is not valid".
    This is during the install, not trying to activate once I'm up and running.  So there's no AV software getting in the way, the VM isn'y even online yet at this point.  It seems to be checking my key against whatever internal algorithms it uses
    to see if a key is valid, and it's telling me it's not.
    Am I doing something wrong?  Is there some trick to installing XP now that it's not technically supported?
    Thanks!

    Using a Windows XP Professional CD with SP3, install it without entering a product key.  After installation, use the
    Windows XP Product Key Update Tool to enter your VL product key.
    Carey Frisch

  • The payment card you entered is not valid in the United Kingdom

    Why can't I change my itunes from US to UK? everytime I enter a valid UK card I get the above error message. It *****.

    Hi ...
    The issue is that your credit or debit card credentials must be associated with the same country where you reside.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • The payment card you entered is not valid in Russia

    I am Russian living in Austria. I would like to watch movies I buy in iTunes store, in Russian. However, Russian language is not available for movies sold in Austrian store, and my Austrian credit card is not valid in Russian iTunes store. Is there any solution?

    No
    Sorry
    Buy the movies from another source

  • The product keycode you entered is not valid. STW00140

    Hi Folks,
    I have problem above.
    And in my case, I have allready installed the try version before and it works.
    But now the try period is expired so I uninstalled the egde series.
    Means, I have allready used the Key on 2 different machines.
    On windows server 2003 R2 Standard x64 SP 2 and on Windows XP Pro SP2.
    The funny thing is, when I try to install it on a Notebook with XP pro SP2 the key is not valid.
    And on Viste the same story, not valid. So, I'm just wondering, what can be.
    Another thing with xcelsius.
    On one machine iz was possible to reinstall after expiration(on Vista).
    But on the Windows Server machine it does not even asking me for the key and after the installation procedure it still says the the license is expired.
    So, on one hand I assume there is an entry in the regestrie or some where else, but why is not working on a fresh machine.
    By the way, I use the same keycode and it was allready working before.
    It sounds probably stupid, but may be it is an Issue with the new year.
    RG. Jimbob

    Hi Folks,
    I had the same problem and it turned out, it is an issue with the current year.
    On one machine I turned back the date to the last year, and suprise, the key is valid.
    Rg. Jimbob

  • Error while installing "The product keycode you entered is not valid"

    Get this message while installing CR Server XI English, even though I am entering the Product Activation Number printed on the label attached to the CD sleeve!
    Any ideas?

    The reason you are waiting is due to posting in the BOE Admin forum.
    Moved to Report Designer forum.
    Contact Customer Services to verify your keycode and if still an issue then try downloading SP 3 full build and install using it.
    https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
    Don

  • The payment card you entered is not valid in Luxembourg

    Since a couple of days, I receive the above message. I tried several AMEX cards I've got, always the same result. I contact my credit card issuer, they ensured me there's no issue with my cards whatsoever. It should work...and though, it doesn't.
    What can I do ?

    Contact iTunes Customer Service for assistance...
    Apple  Support  iTunes Store  Contact Us
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

  • The payment card you entered is not valid in India

    Hi,
    Subjected error is occurring when I am trying to buy anything in App Store from my MacBook Pro, I am already feed up to resolve this error, is there anyone who can help me out?
    Thanks

    iTunes Store: Accepted forms of payment
    http://support.apple.com/kb/HT5552
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I am running Windows7 on my PVC. When I log in I'm getting two Apple error messages. One says, " The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll." The second says, "Apple Photostreams stop

    I am running Windows7 on my PVC. When I log in I'm getting two Apple error messages. One says, " The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll." The second says, "Apple Photostreams Uploader has stopped working".  Help!

    Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. If that doesn't help read on...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • "The vendor account you entered is not associated with the item you are trying to open.  Please try again".  How do I fix this?

    Digital editions is set-up and accepting books.  Everything seems fine except when I try to open the books, it asks for authorisation.  I enter the Adobe ID which works when I go into the Adobe site, but gives me the error "The vendor account you entered is not associated with the item you are trying to open.  Please try again".  How do I fix this?

    This is the Adobe Reader forum; please ask in the Digital Editions forum.

  • Hello, I need to authorize digital adobe (ID) so I can download a book but I get the following message "the account provider you entered is not associated with the item you are trying to open. Try again." what should I do? Thank

    Hello, I need to authorize digital adobe (ID) so I can download a book but I get the following message "the account provider you entered is not associated with the item you are trying to open. Try again." what should I do?
    Thank

    This is the Adobe Reader forum; please ask in the Digital Editions forum.

  • One user unable to login to OWA - error :" The user name or password that you entered is not valid. Try entering it again." exchange 2007 SP3

    Hello Guys,
    exchange 2007 SP3
    windows 2008 r2 
    we have one user who unable to login to owa with error -"The user name or password that you entered is not valid. Try entering it again."
    we checked mailbox feature in EMC and owa is enable 
    checked adsiedit - looks good
    we checked allow inheritance - checked
    we reset the password and try to login to owa from exchange server , no luck
    user can login to her computer and outlook without any issue
    we also moved her mailbox to another server 
    user facing the same issue from office and VPN 
    any suggestion ?
    Thanks
    Sandip
    sandip

    Hello Lynn
    thanks for the reply. but I already checked that and allow inheritance already checked .
    when user unable to access webmail with error "The user name or password that you entered is not valid"
    will it generate any event id on exchange server or domain controller ?
    in our case we have mailbox and CAS on different servers 
    any suggestion .
    Regards 
    Sandip
    sandip

  • The vendor account you entered is not associated with the item you are trying to open. Try again.

    installed eBook and authorized on Adobe Digital Edition and was able to read eBook earlier.
    Due to some issue I had to reinstall the eBook. Now I am unable to read eBook it is asking for Authorization and when I input my Adobe ID and pass it gives message 'The vendor account you entered is not associated with the item you are trying to open .Try again'.
    I have wasted whole day trying fixing but it does not work, i wasted my money for purchasing eBook that works on Adobe Digital Edition which only adds complexity and wasting peoples time.
    Is there anyone who can help answering how can I fix vendor account not associated message issue, while i am entering correct Adobe ID and pass.

    installed eBook and authorized on Adobe Digital Edition and was able to read eBook earlier.
    Due to some issue I had to reinstall the eBook. Now I am unable to read eBook it is asking for Authorization and when I input my Adobe ID and pass it gives message 'The vendor account you entered is not associated with the item you are trying to open .Try again'.
    I have wasted whole day trying fixing but it does not work, i wasted my money for purchasing eBook that works on Adobe Digital Edition which only adds complexity and wasting peoples time.
    Is there anyone who can help answering how can I fix vendor account not associated message issue, while i am entering correct Adobe ID and pass.

Maybe you are looking for

  • How to edit DW 8 pop-up menus in DW CS5?

    Hello, Yes, I understand about Spry menu bar in CS5 and will use it in the future for creating new pop-up menus. However, I have already created many pop-up menus using DW 8 for  multiple web sites and standalone web pages - about 100 web pages total

  • Travel Adapter for 130W T530

    Hello, I have a T530, and I'm stuck for what I need to do to get a travel (airplane+car cigarette lighter+AC) power adapter for this system.  It has the enhanced graphics, so I use the 130W adapter. I have the 90W travel adapter from my T500, and I t

  • Can't Login in SMC Console installed in Windows

    Dear All, Kindly advice what to do to login to the smc console installed in Windows xp. I receive the below error message when i trying to login: " Communication could not be established with the server. The Server version may be incompatible. Your p

  • Noteboard webpart in community site with publishing feature enabled

    Hi All Noteboard webpart works fine as long as publishing site/web feature is not enabled but after it is enabled people with contribute permissions can not see the noteboard comments of the people with Moderate/Full control/Site collection access an

  • Installing CS5 on iMac, already using on Mac Book Pro, originally installed on Mac Book.

    I originally installed the software on Mac Book but removed it when I passed along that computer to my partner. I installed on MB Pro with no problem. Now cannot install on new iMac. Cannot deactivate on Mac Book because there is no Adobe software on