Please help !!! iPod malfunction, very frustrated
I got the black 30g vid iPod and everythime i connect it to the cp, its has no reaction:
-the do not disconnect screen does not come up
-it wont charge and the battery is dead
-not in iTunes
-no update
The main reason is that when i plug it in the cp it says
"one of the usb devices has malfunctioned, and is not recognized by windows, please click the messa..."
and then it stops charging from there.
I can only see it in device manager as a unknown device
it is not recognized when i go to the iPod updater or iTunes. So that wont help
i tried updateing to everything from iTunes and so on, no solution, and apple makes it to confusing for me to find a solution,
anyome else have this problem or have an idea of what to do? Please help
Or do i have to return my iPod back and if so how do i do it?
make sure all of your windows
make sure you have the latest version of the iPod software
http://www.apple.com/itunes/download
http://www/apple.com/ipod/download
if you have already done so
try restoring the iPod
http://docs.info.apple.com/article.html?artnum=60983
if that doesnt work.. try multiple usb ports... a different cable... and possibly even a different computer to determine whether the problem is within the computer or the ipod itself....
Similar Messages
-
IPod malfunction, very frustrated.
I got the black 30g vid iPod and everythime i connect it to the cp, its has no reaction:
-the do not disconnect screen does not come up
-it wont charge and the battery is dead
-not in iTunes
-no update
The main reason is that when i plug it in the cp it says
"one of the usb devices has malfunctioned, and is not recognized by windows, please click the messa..."
and then it stops charging from there.
I can only see it in device manager as a unknown device
it is not recognized when i go to the iPod updater or iTunes. So that wont help
i tried updateing to everything from iTunes and so on, no solution, and apple makes it to confusing for me to find a solution,
anyome else have this problem or have an idea of what to do? Please help
Or do i have to return my iPod back and if so how do i do it?Try different ports on the computer (especially those on the back of the machine) and see if the error persists.
~iBook G4 1.07GHz (Kaiya), with extra 256MB RAM (Mac OS X 10.3.9)~ LaCie 160GB external hard drive~ ~3G 15GB iPod (Nakai)~ ~GiveStarsto users who earn them.~ -
Please help...Very frustrating issue with ipods (shuffle and nano)
I'm not the most computer literate person around, so maybe someone here can help.
I have an IPod Shuffle, my daughter has an Ipod Nano. We seem to be sharing an itunes account, although there's separate links to my Ipod and hers.
The problem is, I can't seem to find my songs. The board comes up blank. When I downloaded one of the songs again, it said it was still there, but I never did find it, or any of the others.
My daughter's songs are all there, and her list is growing bigger with her songs, which is fine.
She says she's not deleting my songs, and I believe her.
I tried to re-install the IPod Shuffle CD/program, but my computer's not having any of that.
Any ideas/tips/suggestions on how I can get my songs back, or at least create a separate account on the same computer?
Thank you.Saga continues.
ARRRRRGGGHHHHHHH!
see new thread
https://discussions.apple.com/thread/3223202 -
HT1386 Please help. i am very frustrated.
i am new to ipods. i am trying to sync my ipod to computer and transfer music. itunes website states to look on left side of screen under devices. there is no column of left side labeled as devices at all. what should i do? i just want my music i already paid for and downloaded to be on my computer.
First, you have to down load and install iTunes.
When iTunes is installed you can connect your device to your computer and iTunes will automatically launch.
When iTunes launches, the left hand column starts with Library.
Under Library you will find Store.
Under Store you will find Devices. -
Please Help!! Very Frustrated with IOS 7 Issues
First of all I couldnt sign in to imessage after updating to ios 7. Error said "check your network connection and try again". Course my network connection was fine and I signed in with my appleid to everything else required such as icloud just fine. Then in troubleshooting I saw that I had to have location services enabled and Date and Time set to automatically. So I enabled location services and Date and Time is stuck with the spinning wheel "spinning". Imessage wont let me sign in correctly until I get this Date and Time to set automatically. Its been spinning for the last 30 minutes so obviously it is not going to work.
I have gone as far as to Erase all Content and that still did not fix the issue. I chose restore from the backup I had. Next step would be to reset and select set up as new but darn that would take a long time. Can anybody suggest anything else that I could do. Probably not but I am on the verge of trashing this Ipad 4 and going back to my ipad 2 which I have not updated yet and works fine.iMessage, Facetime and the iPad app store have all had issues lately
No idea if it's iOS7 related or if it's something on Apple's end, or it could just be too much bandwidth still being used to update devices and it's affecting other services. -
Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.
Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
-
Hoping for some help with a very frustrating issue!
I have been syncing calendar and contacts on my iPhone 5 and Outlook 2007 using iCloud 2.1.3 (my PC is running Vista). All was well until the events I entered on the phone were showing up in Outlook, but not the other way around. I’ve tried the usual recommended steps: deselecting calendar and contacts in the iCloud control panel and then re-selecting, signing out of the panel and back in, and repairing the Outlook installation in control panel. I even uninstalled iCloud on the PC and downloaded it again (same version).
The furthest I’ve gotten is step 2 (and once, step 3) of 7 while performing “Outlook Setup For iCloud.” At that point I get, “Your setup couldn’t be started because of an unexpected error.” After the first attempt at all this, all my calendar events disappeared from Outlook, although they are still in iCloud calendar and on my phone.
Sound familiar? Any ideas on how to solve this iCloud/Outlook issue? Thanks much in advance!Hoping for some help with a very frustrating issue!
I have been syncing calendar and contacts on my iPhone 5 and Outlook 2007 using iCloud 2.1.3 (my PC is running Vista). All was well until the events I entered on the phone were showing up in Outlook, but not the other way around. I’ve tried the usual recommended steps: deselecting calendar and contacts in the iCloud control panel and then re-selecting, signing out of the panel and back in, and repairing the Outlook installation in control panel. I even uninstalled iCloud on the PC and downloaded it again (same version).
The furthest I’ve gotten is step 2 (and once, step 3) of 7 while performing “Outlook Setup For iCloud.” At that point I get, “Your setup couldn’t be started because of an unexpected error.” After the first attempt at all this, all my calendar events disappeared from Outlook, although they are still in iCloud calendar and on my phone.
Sound familiar? Any ideas on how to solve this iCloud/Outlook issue? Thanks much in advance! -
Since upgrading to Yosemite on my iMac: My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad...
Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..
Thanks29/11/2014 20:17:01.315 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:17:37.013 com.apple.backupd[616]: Finished scan
29/11/2014 20:17:43.108 com.apple.backupd[616]: Saved event cache at
/Volumes/Time Machine Backups/Backups.backupdb/Geoff Lambrechts’s iMac
(2)/2014-11-29-200648.inProgress/9B453663-603F-40B8-AC21-24F05C724E15/.6162AD34- 38F8-30AB-98E0-4A22FB9D311F.eventdb
29/11/2014 20:17:43.207 com.apple.backupd[616]: Not using file event
preflight for Macintosh HD
29/11/2014 20:18:01.561 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:18:16.288 com.apple.xpc.launchd[1]:
(com.apple.quicklook[715]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.quicklook
29/11/2014 20:18:23.705 com.apple.SecurityServer[56]: Session 100013 created
29/11/2014 20:18:32.046 mdworker[718]: code validation failed in the
process of getting signing information: Error Domain=NSOSStatusErrorDomain
Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
29/11/2014 20:19:01.662 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:19:45.458 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.ipc
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.notification
29/11/2014 20:20:01.138 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:01.484 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:13.430 com.apple.backupd[616]: Found 4529 files (1.1 GB)
needing backup
29/11/2014 20:21:18.786 com.apple.backupd[616]: 2.82 GB required (including
padding), 1.24 TB available
29/11/2014 20:21:31.775 Console[734]: Failed to connect (_consoleX) outlet
from (NSApplication) to (ConsoleX): missing setter or instance variable
29/11/2014 20:21:34.230 WindowServer[162]: disable_update_timeout: UI
updates were forcibly disabled by application "Console" for over 1.00
seconds. Server has re-enabled them.
29/11/2014 20:21:36.898 WindowServer[162]: common_reenable_update: UI
updates were finally reenabled by application "Console" after 3.67 seconds
(server forcibly re-enabled them after 1.00 seconds)
29/11/2014 20:21:36.971 coreservicesd[83]: SFLEntryBase::ListHasChanged
mach_msg returned 10000004d
29/11/2014 20:22:01.817 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:23:02.170 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:24:02.547 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:02.168 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.233 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.236 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.284 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:03.059 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:12.674 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:26:03.464 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:27:03.841 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
On 29 November 2014 at 19:29, Apple Support Communities Updates < -
I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP
You are right, Adobe does not support CS5 because it is no longer sold.
Simply download the trial version of CS5 from this Adobe web site and input your serial number.
Adobe - Photoshop : For Macintosh -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I lost all my picture , n everything, after upgrade to ios5, I try to restore but just can't, so frustrated, ios5ruin everything, so sad, anyone please help?? Thx
Did you get any error messages? What happens when you try to restore from backup? Error messages?
If music, the apps themselves and some other items were not in yur iTunes library when you did the update they will not be on the iPod after the update. This is because the apps themselves (app data is in the backup), music and some other items are not part of the backup and are synced to he iPod during a latter stage of the update. -
Please help. ipod will not show up and i have tried everything
i got my ipod two days ago. ipod nano 4gb.
when i plug it into my computer it comes up with 'do not disconnect' and occasionally a small circle icon in the top left-hand corner. the computer recognises that there is a 'mass storage device' connected, but the ipod doesnt appear in itunes or my computer.
when i unplug the ipod it displays the apple symbol and then goes to the language selection menu. after i disconnect it i also get a message saying that the file could not be saved to the drive because it was interrupeted or something like that and i should try storing it somewhere else.
so thinking that maybe this was it being updated, i let it plugged in all day while i was at school because surely that would be plenty of time for anything to load onto it. But when i got home today it did the same thing.
I have two computers and the same thing happens on both.
I have tried it using my sisters usb cable, still nothing works.
Any ideas? Oh on one of my computers it doesnt let me uninstall itunes as well.
And when I try to open the updater to restore the ipod it freezes the application and i have to do controlaltdelete and close it.
I am SO angry about it right now.
Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
x
Windows XP ProSally,
OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed -
Please Help- IPod Classic and Mac/Itunes
Hi all,
I'm new here because I have a bit of a problem. Please forgive me for my lack of general computer/Ipod knowledge...
I purchased my MacBook about 4 1/2 years ago. I'm not sure exactly what model I have, but the age should help you determine that.
I also purchased my Ipod about 5 years ago. I think it's the first "video" Ipod that came out. It's 40 Gig, white, and pretty basic.
I've taken exquisite care of my Ipod because I'm just interested in putting my new CD's on it, and taking it with me in the car so I don't have to lug around 40 CD's all the time.
Anyway, for the last 2 years or so, my process of putting new music on my IPod was as follows:
1. Open Itunes
2. Import CD
3. Hook Ipod up to the USB port (my Ipod is not synched)
4. Click and highlight the new CD and drag it to my Ipod
5. After updating, disconnect my Ipod
6. Delete CD off of Itunes libary
This has gone off without a hitch for quite some time.
The other day, I went through this exact process, as I've purchased a new CD, but I had an issue.
After I plugged my Ipod in, Itunes recognized it, as usual. But, on the Ipod screen, it continued to flash "do not disconnect." After a half hour of waiting, it didn't go away. I tried to drag the new songs to my Ipod like usual, and then disconnect, but to no avail.
In the past, when I hooked up my Ipod, after about 20 seconds, the "Do Not Disconnect" screen would disappear, and take me to my main menu (on the Ipod).
Now, that screen doesn't turn off, and I can't get new songs onto the device.
Please help...I'm not very good with any of this, and would very much like to hear my new music.
Thanks for your help!
Jeffhold the menu and middle buttons down together until the screen on the ipod goes blank. that restarts it then try your normal process again
-
Please help, iPod Nano and iTunes issues
1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
Please help! This is my first ipod purchase and so far it is really disappointing me and frustrating, thanks
-Alex1. I can't update my iPod Product Red. I've downloaded the update, and when I click "update" in iTunes, it just sits there for hours saying its updating
2. The first time I start windows, connect my iPod Nano and then start iTunes (or even the other way around, start itunes then connect ipod), my nano doesn't show up in itunes. I need to restart the service after plugging in the nano every single time!
3. I cant restore my iPod Nano either, the same problem with the updating my ipod, the progress screen just goes back and forth for hours without doing anything, infact my nano just seems like it looses synch during both an update and a restore, because the do not disconnect message on the screen goes away once either update or restore process is started.
with that particular set of symptoms, first check on the possibility described in the following document:
iTunes for Windows: iTunes 7 doesn't recognize iPod
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