PLEASE HELP - IPOD touch isn't recognised and I have tried everything!

Up until I updated itunes to 7.6 my Ipod Touch was fine. Since then it is not recognised and I have tried everything - uninstalling/reinstalling itunes; resetting my Ipod, using another USB port. I have even tried to restore to the earlier version of itunes and my computer won't restore! I really need to update my music especially since I have gone and bought 3 albums from istore today! Is there anyone that understands this??

hi were you able to make yr itouch work???? i really need help with this. i install itunes... connected the usb.. my computer didnt recognize my itouch... ipod not charging, cnt turn it on.... tried to locate the drive in the device management. nothing... dnt know what else to do???... i hope you can help.. thnks

Similar Messages

  • Please help. ipod will not show up and i have tried everything

    i got my ipod two days ago. ipod nano 4gb.
    when i plug it into my computer it comes up with 'do not disconnect' and occasionally a small circle icon in the top left-hand corner. the computer recognises that there is a 'mass storage device' connected, but the ipod doesnt appear in itunes or my computer.
    when i unplug the ipod it displays the apple symbol and then goes to the language selection menu. after i disconnect it i also get a message saying that the file could not be saved to the drive because it was interrupeted or something like that and i should try storing it somewhere else.
    so thinking that maybe this was it being updated, i let it plugged in all day while i was at school because surely that would be plenty of time for anything to load onto it. But when i got home today it did the same thing.
    I have two computers and the same thing happens on both.
    I have tried it using my sisters usb cable, still nothing works.
    Any ideas? Oh on one of my computers it doesnt let me uninstall itunes as well.
    And when I try to open the updater to restore the ipod it freezes the application and i have to do controlaltdelete and close it.
    I am SO angry about it right now.
    Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
    I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
    x
      Windows XP Pro  

    Sally,
    OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
    On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
    Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
    Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
    Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

  • Hi there!  We just got an ipod touch 8G.  We have wireless internet, but can't join the network with the ipod touch!  Very frustrating and we have tried all of the troubleshooting suggestions on the support site.  Help!  The router is a linksys WRT120N.

    Hi everyone!  WE just got an ipod touch 8G.  We do have wireless internet, but can't join the network with the ipod touch.  Message comes up.."unable to join the network".....very frustrating!  We have tried all trouble-shooting suggestions on the site, but nothing is working.  Anyone out there got any ideas for us??  The router is a Linksys WRT120N.
    Thanks for any help any one can give!!!

    Does the iPod connect to other neworks?
    Do other devices connect to the network?
    What encryption are you using?
    How you tried changing the type of encruption? Changing to no encryption?

  • Ipod Touch 4g won't respond, I have tried everything.

    Hello,
    I have a Ipod Touch 4g that I have had for about 8 months. One day it just turned off randomly. I didn't think much of after I reset it. Today it wouldn't stay on for more than 5 minutes because it was shutting down. I let it sit for a few hours, came back and reset it again since it had shut down. It started to boot normally until it switched to white-on-black format; it gave me a "Acitvation Required" messege in the middle of the lock screen. It also told me that voice over was on and told me how to turn it off, which I have never seen up to now on my ipod. After several resets it still did the same thing. I then tried to restore it, and now it stays on the black screen and won't reset, charge, or be recognized on any of my computers or itunes. I had it charged most of the way when all of this happened. Can anybody give me any advise as to how to get my ipod back up and running? Thank you for your time.

    These links may help
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/HT1414

  • 5th generation ipod touch rear camera no longer works; have tried everything; now what?

    so my ipod touch 5th generation's rear camera hasnt been working for a month or two. the front camera works, but once I click on the button to switch to the rear, it freezes. i have tried resetting my settings, backing up and restoring my ipod, force closed and moved the camera app, etc. also, when i use facetime or snapchat, the rear camera option doesnt even show up. Online ive read that this is a hardware problem, so i was wondering what i could do or where i could take it to be fixed? and if i did take it in, how much would repair cost? thanks in advance.
    also, there is no apple store around me within like two and a half hours. i bought this from best buy in 2013, could i take it there or can i send it in to apple?

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar
    To send it to Apple see:
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    If covered by warranty, not abused and defective Apple will exchange it at no cost

  • My ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol

    My latest gen ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol

    iOS: Device not recognized in iTunes for Windows
    Try
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
      least ten seconds, until the Apple logo appears
    - Try manually placing the iPod in Recovery Mode and then try a restore
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

    I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Last night i have used my ipod and in morning i found it dead please help me its not responding at all i have tried evry thing

    last night i have used my ipod and in morning i found it dead please help me its not responding at all i have tried evry thing

    Charge the battery.
    If necessary, restore the iPod >  iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • Please can anyone help with the continuing password rejection problem with email.Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

    Please can anyone help with the continuing password rejection problem with email on my imac.My Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

    I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
    On the password and keychain issue that your post is all about.  I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
    The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
    Two tips I can share, at least with webmail access:
    1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
    2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
         I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
    Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
    BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
    From my experimentation, here's my observation:
    1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
    2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
    The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta.

  • Ipod touch is under warranty and I have a cracked screen.  What now?

    ipod touch is under warranty and I have a cracked screen.  What now?

    A broken screen is not covered by waranty.  However, sometimes if you make anappointment at the Genius Bar of an Apple store they will exchange it for no cost.  Otherwise you will have to pay $99, $149 or $199 depending upon the capacity.

  • HT1430 th screen on my ipod touch went all white and I already tried restarting it but still doesnt work

    the screen for my ipod touch went all white and I already tried to restarted but still doesnt work. What can i do?

    Let the battery drain dead, recharge it and test. If it still does not work, restore.
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the phone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)...

    Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the iPhone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)... I have apps that have very important data on them and if I sync it to iTunes and then transfer all that data to the iPod Touch 5g, will that erase app data?

    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

    I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Imessage is not working! and i have tried everything! hasnt been working for like 2 mOnths nOw\

    I have a iphone 4 and this summer my imessage stopped working and i have tried everything to fix it! Also my youtube app and my notifications are not working! ah someone please help!

    Hi Gray Gray
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    4 Test it out
        now attempt to send it to a friend with an iphone (on IOS5) and see if its working now
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