Please help. ipod will not show up and i have tried everything

i got my ipod two days ago. ipod nano 4gb.
when i plug it into my computer it comes up with 'do not disconnect' and occasionally a small circle icon in the top left-hand corner. the computer recognises that there is a 'mass storage device' connected, but the ipod doesnt appear in itunes or my computer.
when i unplug the ipod it displays the apple symbol and then goes to the language selection menu. after i disconnect it i also get a message saying that the file could not be saved to the drive because it was interrupeted or something like that and i should try storing it somewhere else.
so thinking that maybe this was it being updated, i let it plugged in all day while i was at school because surely that would be plenty of time for anything to load onto it. But when i got home today it did the same thing.
I have two computers and the same thing happens on both.
I have tried it using my sisters usb cable, still nothing works.
Any ideas? Oh on one of my computers it doesnt let me uninstall itunes as well.
And when I try to open the updater to restore the ipod it freezes the application and i have to do controlaltdelete and close it.
I am SO angry about it right now.
Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
x
  Windows XP Pro  

Sally,
OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

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