Please help me... I'm not able to connect my iphone with itunes.

Everytime I try, I only get this message: error (0xE8000065) Does anyone know what this is about?

The following may help:
Windows laptop: http://support.apple.com/kb/TS1538
Mac laptop: http://support.apple.com/kb/TS1591

Similar Messages

  • HT1386 Since 8th May , I am not able to synchronize my iPhone with iTunes. Have tried removing previous back up data , removed all photos and videos on iPhone , switched  on and of and  reset iPhone  a million times , restarted my Mac a thousand times :(

    Since 8th May , after updating the iphone software to 5.1.1  I am not able to synchronize my iPhone with iTunes. Have tried removing previous back up datas , removed all photos and videos on iPhone , switched  on and of and  reset iPhone  a million times , restarted my Mac a thousand times Please Help !!!

    I have tried both options .. back up on this computer and also back up on icloud.
    The backingup is fine .. there is no problem .. even synchronizing songs , applications , calender , mail accounts is fine .. only the contacs are not synchronizing. The itune goes on and on .. showing synchronizing contacs .. but nothing happens. When i uncheck contacts synchronisation .. everything works fine . I have also reorganized my address book . but it does not help

  • Hi, i installed d latest version of itunes on my pc, but still am not able to connect my iPhone with that...

    hi, i installed the latest version of itune on my pc, but still i am not able to connect my iPhone with my pc....

    The top window says Accessing iTunes Store and the animation underneath will
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Not able to sync my iphone with itunes

    hi,
         i am having problem in syncing my iphone to itunes,at first the auto sync process starts as i connect my iphone5(ios 7) to my itunes(latest version).it says"the iphone could not be synced because this computer is no longer authorised for the purchases items that are on the iphone (authorise this computer from store> authorise thi computer)."
    when i authorise my computer is says " this computer is already authorised". when i again try to sync my phone it gives me the same error..

    I found the solution to this problem
    the apple service helped me actually
    the best and the esiest way is to solve this problem  :
    create a new account (as an administator recomended) 
    Bonjour  servises must be enabled ( go to control panel > administartive  tools> sevices> Bounjour services (change the category to large  icons if you dont see administartive tools )
    install itunes
    sign in
    authorize
    SYNC
    it must sync normally
    but  if the meesage pops up that points on a particular items that could not  be synced ( to ur itunes because you are not authorized for this items )  REMOVE THEM
    creating a new user account shows the items wich dont let you sync your iPhone
    after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
    was  having this problem 2 weeks , and nothing helped except this was. not  deleting the SC Info folder, now copying apple folder to some other  mobile divce folder
    REMEMBER  the problem is in your iPhone , it is about the items that are in your iPhone
    Thanks to Apple service
    for anyone who needs othe heple you r welcome to ask
    will hepl you with a pleassure cause i know how I felt this days:)

  • Not able to connect my Iphone to my WRT54GS router with security enabled

    As the subject line states, I'm not able to connect my Iphone to my WRT54GS router when the security is enabled. When ever I attempt to connect to my network with my phone it always tells me the password is incorrect. I have double checked the password in the easylink advisor and it matches up. I have also tried both WPA and WEP with the same result, I know that the wireless is working on the router as I turned the security off and was able to connect to it. I updated the firmware this evening also with no changes. If anyone could help me with this issue it would be much appreciated.

    First of all, in the router, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also, in the router, set "SSID Broadcast" to "enabled". This will help your iPhone find and lock on to your router's signal.
    To connect using WEP, enter WEP "key 1"  (found in the router)  into the iPhone, not the WEP password or passphrase.
    To connect using WPA, make sure that there is not an encryption nomenclature problem.  For example, WPA is not the same as WPA with AES.  Please note the following:
    WPA    =   PSK    =   WPA with TKIP  =  WPA   personal
    WPA2  =   PSK2  =   WPA with AES   =  WPA2 personal
    I am not certain, but your iPhone probably does just ordinary WPA  (not WPA with AES).  Assuming that this is correct, then the router should be set to:
    "WPA personal"  with  "TKIP"
    Also, in the iPhone, be sure to delete the entry for your unsecured connection to your router, before you try to input info regarding the secured connection to the router.
    Hope this helps.
    Message Edited by toomanydonuts on 07-16-2008 03:12 AM

  • HT1349 my laptop got corrupted and recovered but i am not able to connect my iphone to my laptop

    my laptop got corrupted and recovered but i am not able to connect my iphone to my laptop. Pls help me to recovery my iphone.

    I had the same problem with my wife's iPhone 4, go to settings, network an see if 3G is activated in your phone, also check if data is activated, if this don't work, than the problem is not in the phone but with the carrier.
    Your phone may show the 3G or the Edge network icon next to the signal bar, but 3G and Edge may not be really activated for your phone in your carrier network, even if you have a data plan, sometimes their activation department kind of forget to activate the full service in their network, it already happen to us several times.
    Call your carrier and confirm if they really activated the 3G or Edge data in your phone in their network according to your data plan . They may need your phone's EMEI and ICCID numbers, you will find it at settings, info
    Hope that helps

  • I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon.  Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

    I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon.  Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

    Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • HT1766 yesterday i connect my iPhone with iTunes then one MSG displayed on screen about backup i ignore that but same time i have lost all my installed app from my iPhone pls help me.

    yesterday i connect my iPhone with iTunes then one MSG displayed on screen about backup i ignore that but same time i have lost all my installed apps incouled my pics and vids from my iPhone pls help me.

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

  • Not able to connect ipad 4 with iphone by bluetooth

    Hi All
    I got some big problem with my phone 3gs and ipad 4. Ok I bought my ipad 4 two days ago and i did to conncet internet through my iphone 3gs to ipad 4. its was woking perfect everything was great. but yesterday when i disconnect bulethooth with ipad 4 than i am not able to connect again at all. I did reset all settings in both of ipad 4 and iphone 3gs as well but still its didn't work.
    If someone know what is the problem can you please help me with this
    Thanks
    Ron
    <Email Edited by Host>

    Hello Ron,
    Congratulations on your new iPad!  It sounds like you are trying to use your iPhone 3GS as a Personal Hotspot for your new iPad, but it stopped working when you turned off Bluetooth. 
    I found an article with steps to troubleshoot issues with connecting to a Personal Hotspot.  There are different methods to connect.  If you are trying to connect using Bluetooth, Bluetooth will need to be turned on.  You can follow the steps listed under the section titled, "Bluetooth troubleshooting" in the following article:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • 1.Not able to connect other iPhones through bluetooth

    Hi,
    1. Bluetooth is not working for me in iPhone 5. Not able to connect even other iPhone through my bluetooth.
    2. Wifi not working properly sometimes. Example If i connect my mobile with the wifi network it was connected first, then i disconnect the Wifi modem after that i switch on the modem then connect the wifi it is searching long time.
    3.Camera- I took a snap with Flash mode (ON) in the very dark area.The photo dispays full of white color.

    This is not supported by the bluetooth profile http://support.apple.com/kb/ht3647

  • Somebody please help me I am not able to access any of my photoes while trying to send through any of the application

    Please help me I am in trouble due to above question

    Press the edit button on the screen at the top of your iMessage, select the iMessage and hit delete.  Delete will show up in red after you select edit.

  • I have installed itunes but get massage coming up saying cannot be used because required software is not installed, run itunes installer to remove itunes, then install itunes again. I have done this but still not able to connect my iphone, ipad or ipod.

    I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
    Connot be used because required software is not installed run itunes installer to
    remove itunes, then install itune again.
    I have done this on a number od times, but still having the same message coming up.
    Please can you help me.
    Kind regards
    Caroline Jones

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Please help! I can't get my iPod to sync with iTunes on my PC?

    This problem is really frustrating and I would really appreciate some guidance because I'm completely stuck. I have been trying for many hours over the past few days to get my iPod touch to sync with iTunes on my PC. When I plug my iPod touch into my PC, iTunes opens up and this message pops up:
    "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
    I have completely removed iTunes from my PC several times and reinstalled it several times but this message continues to pop up and its really annoying because I can't put my music onto my iPod. I have followed instructions on the apple website which were to temove iTunes and related components from the Control Panel and then restart the PC and reinstall iTunes again. I've tried this several times and it simply didn't work and the error message continues to pop up when I plug my iPod into my PC. I really need to know what is the software required so that I can use my iPod with iTunes on my PC. I can't explain how much I'd appreciate help with this. Thanks in advance.
    Do I need to install software on my iPod or on my PC? :S

    Two ideas, but what version of Windows? what versions of iTunes? did you manually remove what the uninstaller left behind as outlined in Apple support article?
    Did you upgrade to iOS 5 or not? what version? what about your iPod Touch model?
    Backup its backup. Backup content.
    USB is directly connected to a motherboard port?
    Have you had to restore the iPod?
    Also, many have pointed finger at Apple Mobile Service needing to be restarted first, then launch iTunes and then connect iPod.
    Create a new Windows partition and use that to do a clean install and for testing. Always works.
    Some security software. Microsoft Security Essentials does an excellent job, free, works.
    I have not read or seen "the req'd software is not installed" mentioned by others, but could easily miss (new to iPod + iTunes myself and there were so many threads when iOS 5 came out).
    http://support.apple.com/kb/HT1925
    http://support.apple.com/kb/TS1567

  • I am not able to sync ipad 2 with itunes 11.4 as it not recognizes the device

    When I connect the device ipad 2 with the mac air, itunes ver 11.4, I get the error message that the iphone is not connected anymore and it blocks the itunes there.
    Can anyone help?
    Thanks

    iOS: Device not recognized in iTunes for OS X

  • Sun Solaris 5.10 - SSH 1.1.3-Not able to connect to server with ssh -Urgent

    Hi,
    I am not able to coonect to a server using the using the below code.
    If i try the same code on the server to connect it self, it is working fine. But when i try to connect from other server it give the below error. And i am using the IBM Jdk while getting this error. Is there some setting to avoid this error.
    Error:
    INFO: Adding /usr/jdk/instances/jdk1.6.0/jre/lib/ext/sunpkcs11.jar to the extension classpath
    ConfigurationLoader
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    INFO: Loading public key algorithms
    Error While SFTP
    java.util.NoSuchElementException
    at java.util.StringTokenizer.nextToken(StringTokenizer.java:332)
    at java.util.StringTokenizer.nextElement(StringTokenizer.java:390)
    at com.sshtools.j2ssh.transport.AbstractKnownHostsKeyVerification.<init>(Unknown Source)
    at com.sshtools.j2ssh.transport.ConsoleKnownHostsKeyVerification.<init>(Unknown Source)
    at com.sshtools.j2ssh.SshClient.connect(Unknown Source)
    at fileTransfer.connectToServer(fileTransfer.java:18)
    at fileTransfer.main(fileTransfer.java:56)
    Code:
    public static boolean connectToServer(String serverIp, int serverPort, String userId, String password)
    SshClient sfc = null;
    try {
    System.out.println("inside Try of as its SFTP");
    ConfigurationLoader.initialize(false);
    System.out.println("ConfigurationLoader");
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    if (checkAuth == 4) {
    System.out.println("AuthenticationProtocolState.COMPLETE");
    SftpClient sftp = sfc.openSftpClient();
    sftp.quit();
    sfc.disconnect();
    else
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    System.out.println("Error While SFTP ");
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    e.getStackTrace();
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    return true;
    }

    Could it be that you are missing the SSH certificate on the computer where you're experience the problem?
    From what I understand, you need to copy the valid certificate from our server to the other computer. Perhaps the following example will be useful:
    http://www.sun.com/bigadmin/content/submitted/ssh_setting.jsp
    http://www.lifelinux.com/setting-up-an-ssh-certificate/
    Edited by: Dude on Nov 30, 2010 12:12 PM

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