Please help me? My Camera Raw does not work?

Hi, I recently purchased the full version of Photoshop CS6 from Adobe. However the Camera Raw doesn't work even after I did the updates. I contacted someone in the chat and they refused to help me, because I purchased the full version instead of the CC. Can anyone help me please?

Thank you so much Jim. I really appreciate your support. I opened some files with the Nikon software and it works just fine. :-) I never thought the problem can be in the camera software. Just some quick shots to test the Camera Raw:

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