Please help me open itunes! This is getting ridiculous.
This is the third time I've posted this... no one has answered so far... and I've been without iTunes for over a week now!!!
When trying to open iTunes, a dialog box opens up with the caption "*iTunes Setup Assistant*", and header line "*Download Album Artwork*" which tells me how I can go to the iTunes store and get album artwork from there.
Included in this dialog box are two buttons to choose from: "Next" and "Cancel". I have tried clicking on both of these, to no avail. Nothing happens at all, and I cannot close down the box with the "x" in the top left hand corner either.
After a short while (and a whirrring noise from my frozen laptop), another smaller dialog box opens up with the caption: "*Upgrade Available*", detailing: "*A new version of the Qloud plug-in for iTunes (3.0.1090) is available. Click OK to upgrade*". I am offered two buttons: "OK" and "Cancel". Nothing happens when I click on either of these buttons, except that annoying "blink" sound that means 'nothing doing'.
The dialog box appears in front of every window, and cannot be moved out of the way. The only way to close it is to "End Task" through the Windows Task Manager.
iTunes will not open even after re-booting! Reluctantly, I removed the iTunes and the Quick Time programs from the computer, rebooted, and re-installed iTunes, but the bug is STILL there. I've repeated this, pointlessly, about three or four times. The same thing still happens. It's really upsetting not to be able to open my iTunes library, or update my iPod!
Please help!
What version of the Mac operating system is installed on your MacBook? To find this information, go to the Apple menu, select About this Mac and look where it says version.
iTunes 11.0.1 requires Mac OS X 10.6.8 or later, so if you want to use your iPhone with your MacBook, you will need to update the OS on the MacBook at least that far.
You can purchase 10.6.8 on disk from Apple for $20 (in the USA.)
If you want to get a more recent OS, let us know what the specs on your MacBook are, we'll tell you what you can get.
Best of luck.
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Please help cannot open itunes
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Do a back up then try reinstalling.
You should always back up before do an update, upgrade, anything with the system in case something goes wrong. That way you still have a current copy of your data.
Try starting in safe mode, then running the update. This will disable most 3rd party sofwarelike anti virus and other things prople put on their machines that can cause problems.
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Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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To prevent this being accidentally activated in the future go to SystemPreferences>Keyboard>Keyboard Shortcuts>Universal Access and uncheck all the boxes.
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dear sir.
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Please help!
My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
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My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....
A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
JWhy not just restore from the last backup you have?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
please help me on itunes i can't sync my music i keep getting a error message [-69] how do i fix
Hi kidjojo,
Welcome to Apple Support Communities.
You may find some helpful suggestions in this article:
iTunes displays a -69 error when syncing iPod
http://support.apple.com/kb/HT1210
Best,
Jeremy -
Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist, my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist ,please help me
uninstall all iTunes,5 programes,this worked for me after reinstall them
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Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.
Hi Bo abdulla,
You will need to contact iTunes Support to get them reset for you:
By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
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