Please help - my iphone is not being recognized by itunes or iphoto.

I recently had to have my hard drive replaced (by Apple under warranty). Ever since then, iphoto and itunes do not recognize my iphone. I had the same problem at my work computer today (a G4 tower running a lower version of OS X than I have at hoime), but the issue was resolved after I 'reset' my iphone (held down power button and main button, replugged in, etc.) No such luck at home after trying the reset/restart/reopen iphoto/itunes several times over.
-I checked Image Capture to see if iphoto was set to the default photo software viewer; it is.
-I updated my itunes software tonight. Didn't help.
What else can I try??
Please help, if possible...

Assuming you are using a Windows based computer...
iOS: Device not recognized in iTunes for Windows

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     Cheers, Tom
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    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
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