Please Help! Straight Talk Ported My Number From Verizon

I switched from Straight Talk to Verizon last month and had my numbers ported, everything was working fine until a few days ago. Now, I am going on day three of not having service. I stopped in at the Verizon store and found out that this is a known issue. Apparently, those of us whom had our numbers ported from Straight Talk recently to Verizon had our numbers ported back to Straight Talk. Somehow Straight Talk did this without our permission.
Our accounts are gone and we can't even access My Verizon for help as we are no longer have Verizon accounts. I was told by the store staff that the issue is being addressed; however, can you give me a time frame? I am a first responder and need a phone for emergency activation and response. I've sent multiple twitter and facebook messages with no response.
I'm worried that I'll lose the number I've had for 15 years and everything is linked to.
This NEEDS to be resolved ASAP! As you violated my contract, I may just take my new phones to a more reliable provider.
Thanks!

I'm sorry to learn of the issues outlined in your post outbounddan! Sounds like your phones were ported out to your previous carrier. Please be assured that we would not be able to port those numbers out to any other carrier. The process must be initiated by the other carrier with your authorization. We can certainly start the port-in process to get your numbers back to us if you visit this link http://bit.ly/qDhvBY
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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[Attachment weblogic_companybean.zip, see below]
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Name: weblogic_companybean.zip
weblogic_companybean.zip Type: Zip Compressed Data (application/x-zip-compressed)
Encoding: x-uuencode
Name: iplanet_companybean.zip
iplanet_companybean.zip Type: Zip Compressed Data (application/x-zip-compressed)
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