Please helpppp: iTunes crashes when syncing/upgrading iOS

I cant do anything, whenever i try to sync my ipod touch, it crashes halfway through, when i try to download the new iOS 4.1, it crashes after about 100mb through the download..
i cant update my ipod at all?
I tried reinstalling, is there anything else I cna try? please help

the same problem with me, i've lost allready some data and i stil can't sync.
lots of guys with this problem, hope they solv this quickly

Similar Messages

  • Itunes crashes when syncing Ipad with mp4 movies in photo folder for keynotes

    I'm trying to upload a small MP4 video onto my Ipad to use in Keynotes. I place the video in the photo folder and select sync, then tunes crashes.
    I had created the video in Corel Video Studio pro 3 and created MP4 file. Copied to the IPAD and had it all working. I then made changes to the video and reconverted and now Itunes crashes when syncing.
    Itunes 10.4.1.10 Ipad 4.3.5
    Please help urgent

    I had the same problem, and it turns out that the problem is having the same file into different folders. For example I had an MP4 in iTunes, and the same file in the photos folder that was being updated to the iPad. So I just removed one file and it syncs perfectly.

  • ITunes crashes when syncing iPhone 4

    Im on windows 7, have itunes 10.5.3.3 version and now im trying to sync my iphone 4 to get my music and everything else, but everytime I try to sync my phone, itunes crashes. I didn't have this problem before, but after I upgraded it won't let me sync. I have tried removing the .plist files, uninstalling itunes completely and reinstalling, but I keep on getting the same error. I will really appreciate any help.
    Thanks in advance

    Just started crashing on me too! I just updated an iPhone 3Gs that I was converting to an iPod, since I now use a 4s. iTunes crashed during the phone reboot phase during the final stage of the software/hardware update. Now, I can launch iTunes, but as soon as I click on the iPhone icon, iTunes immediately crashes. It initially opened a "send crash report to Apple" dialog, but now it doesn't. I tried the same thing with my 4s and it crashes immediately as well. I have deleted all iTunes prefs with no improvement. I have the latest version of iTunes (just updated it a couple of days ago).  I see several "iTunes crashes on sync" threads on these forums, but none with many responses and I've found no solutions so far. What a pain.

  • Itunes crashes when syncing Iphone 3GS

    My itunes crashes when i synce my phone, i get this message
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.4.1.10
    Application Timestamp: 4e4e1904
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.70.80.34
    Fault Module Timestamp: 4e13ba08
    Exception Code: c0000005
    Exception Offset: 00146b30
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    Can anyone help?

    I ran Repair Permissions on my MBP hard drive and this corrected the problem.  My iPhone now syncs perfectly with iTunes. I was about to, at the suggestion of Apple Support, remove iTunes and reinstall the program.  But I thought I would try the old "standby" Apple cure (Repair Permissions) first.  And it worked!! Hope this helps others with similar problems. 
    And, oh, BTW, if your iPhone 3GS battery dies, try charging it up with the AC adapter firstI think this whole problem started when I plugged in my dead iPhone into my MBP with iTunes running and iTunes, and/or the Mac didn't like it.  FYI.

  • Itunes crashes when syncing contacts

    My itunes crashes when it tries to sync contacts with Outlook. I cannot even select the Contacts tab to changes the settings. When I click the Contacts tab, itunes crashes. Has anyone experienced this problem?
    Message was edited by: MR.W

    Ok... was able to disable sync of contacts as follows:
    1 - Make sure Outlook is closed.
    2 - Open up iTunes
    3 - Stop sync
    4 - Go to contacts tab under your ipod
    5 - Allow it to try and start outlook, will give you an error about how it is not logged on. (have to time it well, or it might crash again)
    6 - Uncheck sync contacts and hit apply. I let it remove all contacts.
    Now I do not have to sync contacts (which is fine for my ipod classic... not sure if this affects iPhone users as well).

  • Itunes crashes when syncing ipod

    Hi,
    I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
    Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          11.1.3.8
      Application Timestamp:          5274a87d
      Fault Module Name:          WebKit.dll
      Fault Module Version:          7537.60.11.25
      Fault Module Timestamp:          52dd8d83
      Exception Code:          c0000005
      Exception Offset:          00050d98
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          7177
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    Hi there Bruzo,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W. 

  • ITunes crashes when syncing an iPad

    My iTunes crashes when an iPad is plugged in and I press the 'iPad' button in the top right corner.
    Here is the crash message:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    11.0.0.163
      Application Timestamp:    50b71fed
      Fault Module Name:    iTunes.dll
      Fault Module Version:    11.0.0.163
      Fault Module Timestamp:    50b71fdd
      Exception Code:    c0000005
      Exception Offset:    009cb417
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

    Have the exact same problem, although for an iphone instead of an ipad. Same crash log and everything. My phone is now in recovery mode and I can't update it because itunes keeps crashing. Quite an annoying way to lose all your personal information.

  • ITunes crashes when syncing with iPad on Windows 7

    Hi there,
    I have an iPad 64GB 3G that I sync with iTunes 10.0.1.22 on my Windows 7 machine. Typically no problems but I recently got a download error of a TV show I regularly download directly to my iPad.
    For whatever reason the iPad can't download it - it tells me "Download error. Tap to retry." I've had this happen before and solved it by syncing with iTunes and removing the problematic episode via iTunes.
    This time, however, when attempting to sync between the iPad and iTunes on connect, iTunes crashes, apparently (and probably not coincidentally) when attempting to sync my latest downloaded TV shows to iTunes.
    The exact message in iTunes when this occurs is "Transferring purchases from 'ScottPad' (Step 3 of 6) Copying 1 of 12: The Daily Show 10/13/2010".
    Windows then says that iTunes has stopped working, and provides the following problem details:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.0.1.22
    Application Timestamp: 4c9c64ce
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.68.75.0
    Fault Module Timestamp: 4c87d299
    Exception Code: c0000005
    Exception Offset: 002ab53e
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 9e27
    Additional Information 2: 9e2778096e7e1e2a2e0302fe58f3eea8
    Additional Information 3: 9e27
    Additional Information 4: 9e2778096e7e1e2a2e0302fe58f3eea8
    I have plenty of space on the iPad (another issue I've run into before where syncing obviously didn't work) and the Windows 7 machine, and now I'm not sure what to do to sort this out because I can't remove the problem episode directly from the iPad (can I?) and iTunes crashes upon initial sync.
    Any ideas?
    Thanks,
    Scott.

    No, those are not at all the symptoms I was describing and would not have helped solve the problem.
    Turned out the latest upgrade of iTunes fixed what must have been a bug. Thanks for offering to help anyways!
    Case closed.

  • ITunes crashes when syncing iPhone

    Hello anyone who can help
    I have been trying to sync my 3G iphone to itunes on my Macbook and everytime it tries to sync music or photos iTunes crashes. I have managed to get my calender and contacts across fine as well as apps. Anyone have any solutions or have you had this problem?
    I am running the most current updates of all software (Mac OS 10.5.4. and iTunes 7.7.1). It's also doing this on my iMac...
    Please help!
    Carla

    I am having similar problems except that my iphone is also crashed. I have reset it and all I get is the grey apple of death. I can't restore the phone because it crashes iTunes when I plug it in. If I restart ITunes, it hangs. I tried restarting the computer (iMac and the phone).
    I am also using os x 10.5.4 and itunes 7.7.1.
    Looks like I have a brick for a phone. Guess I will take it to the apple store.

  • ITunes crash when syncing apps to iPhone 4s

    I recently had to restore my phone as new.  I was able to sync to iTunes from my PC with no problem.   However, when I try to sync ANY apps, iTunes crashes.  How can I stop this from happening???

    Every time it crashes, it adds to 'other' which is why I had to restore it to begin with. 

  • ITunes crashes when syncing iPhone 5c

    I have updated my windows 7 pc, uninstalled and reinstalled iTunes 12.1.1 and still it crashes when I try to sync my phone, but my iPad and iPod sync perfectly fine.
    Help me!! lol

    Greetings internetpixie,
    Welcome to the Apple Support Communities!
    I understand that iTunes on your computer is becoming unresponsive when your iPhone is connected. To begin troubleshooting, I would suggest reading over and working through the steps in the attached article. 
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    Joe

  • ITunes Crashes When Syncing iPhone or iPod

    I am running iTunes 8.0.2 and I am having problems syncing both my iPhone and iPod to my Mac via iTunes. When I connect either device and start the sync process iTunes will crash to the desktop and then ask me if I would like to relaunch it. There are no error codes of any kind but it does give me the option to report the incident to Apple (which I have done twice now). I've tried restarting the Mac, I've tried rebooting both the iPhone and the iPod but every time I connect either one and initiate sync, iTunes crashes to the desktop. I am not experiencing any other anomalies in iTunes and everything seems to work fine between iTunes and my Apple TV including syncing. Anyone else seeing this behavior - it just started today out of the blue. Is there a way I can reset iTunes without losing my music library? Also, when I synced the iPhone to iTunes and it crashed I discovered later that iTunes has lost two of my paid applications out of iTunes and deleted them off the phone as well. As best as I can tell they are gone. What the heck is going on here?

    This is probably the same issue as this:
    http://discussions.apple.com/thread.jspa?threadID=1885983&tstart=0
    Itunes 8.0.2 crashes during sync to iPhone or iPod with the EXCBADACCESS exception. The problem does not affect Apple TV syncing.
    No word from apple yet, but it seems to be a widespread problem.

  • Why is itunes crashing when syncing iPad in Windows 7?

    When syncing my iPad via iTunes using Windows 7 Professions (SP1)... iTunes crashes repeatedly. This just started. Any suggestions greatly appreciated.

    I deinstalled-reinstalled. Problem persists. I get the error message: "iTunes has stopped working. Windows will close program & notify me if solution available". I checked Microsoft's support site but didn't find anything. I'll check again. Thx for the help.

  • Itunes crashes when sync pictures

    im traying to sync new picture in a folder  they are around 680when the sync going by 630 the itunes crash and windows 7 close the program. who i can fix this issue. thanks

    There's a bug with 10.1.0.54 that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices.
    Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
    (1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or don't use the option to convert to 128 kbps AAC when syncing.
    (2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
    (3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
    (2 and 3 do help with the device-syncing variation.)

  • I have two podcast menus and iTunes crashes when sync'ing

    I have used iTunes for my podcast subscriptions for years, but suddenly after donwloading a new podcast, i now have two podcast menus i my navigation bar.
    I moved the last podcast from podcasts to books hence it was an audiobook, but the menu item remains, and i no longer get the count for items i havent listned to, yet.
    Furthermore, the last downloaded podcast still remains in the menuitem but without any media in it.
    I have now deleted the podcast container, and restarted iTunes, but all that got me was two podcast menus where one is just empty.
    Finally, iTunes crashes everytime i try to sync my podcast subscriptions, iTunes crashes
    I' running Lion 1.7.2 (with server) and iTunes 10.5.3 and no updates are available in either the appStore nor software update.
    Everything (except Server) is in Danish.
    Anyone have an idea on what to do?
    /Michael H.

    He he.  A little while later, I found this post:
    https://discussions.apple.com/thread/3631661?start=0&tstart=0
    Which helped me a bit to solve it that way.  Apparently iTunes thinks that the original Podcast entry in the Library is a kind of playlist, which can be deleted.  The new one can't.  So, I needed to resubscribe to my podcasts in the new one and delete the old (right click/control click) on the Podcast item and choose delete.
    So there may be two ways to fix it. Hope this post helps out others in the future.

Maybe you are looking for