Please Indicate "Mark as Answer" if a Post has Answered the Question
While reading a reply to your question, you will notice a button with an icon that says "Mark as Answer." Please select this button when a reply answers your question.
There are several reasons to do this:
Our search engine weights Answered questions more highly. By marking Answers you increase the chances that others searching this forum will find the answer directly rather than re-posting the question.
You give credit to the hard working folks who answer your questions. This is peer to peer support, so recognition is our only reward. (Check out the Top Answerers in 30 Days chart at the bottom of the thread list to see who is currently answering questions.)
You help Microsoft to track the health of this forum. Our forum gets 'measured' based on how many unanswered questions are in it at any time and we work hard to keep those numbers to as low a level as possible. By marking answers, others get a more accurate understanding of how well (or badly) things are going on the forum.
You can also vote "Yes" or "No" if the reply was helpful.
Thank you!
Ed Hickey
I just asked a question and got a good answer, resulting in me asking another question. However someone other than me, I have no idea who, marked the original answer.
This seems baffling to me, surely its the person who posts the question who should decide when they have an answer that they understand and can use?
Plus even if the answer was perfect the idea that someone can take over control like that is surprising and is something I've only ever seen happen in Microsoft forums.
Similar Messages
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Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546) -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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Please help me i forget my answer the question
please help me i forget my answer the question and i don't know number order how to find number order ? please i have 25$ now in my Apple store ? i wait 3days
You can contact support through these steps:
1. Go to : http://www.apple.com/support/itunes/account/
2. Scroll down to "Account Security" part then click on "Get account support" link.
3. When the page loads, select "Password and Security Questions".
4. Click on "Forgotten Apple ID Security Questions" or "Lost or Forgotten Apple ID Password"
5. On the next screen, you can choose to call Apple Support now or have them call you later about your account. -
I try to buy from my iTunes program and I can not buy me a message appears stating that I am the first time Buy and necessary to answer the questions, but I do not remember the answer please help
You are not addressing Apple here we are just users like you.
Security questions
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you Security Questions -
I need to reset my security questions but I can't unless I answer the questions but I don't know the answers is there any other way?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have a new iPod and now I can't buy something on it ,because of the safety questions. I have not the answers. I can't remember that answer the questions.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I am using Captivate 4 and have several quiz slides interpersed throughout my project. The user MUST get the answer correct so I am allowing them mulitple attempts to answer the question. The problem I run into is that when the question is answered incorrectly, the user is automatically brought to the next slide and is not able to re-answer the question. How can the user re-answer the question before moving on with the content? Is it OK to duplicate the question slide?
Example:
Memorial day always falls on a:
A) Monday
B)Sunday
C)Friday
D)Saturday
If the user selects either B, C, D I want them to see feedback that says they are incorrect and to please select a different answer. Of course, if the user selects A, the correct answer, the captivate just moves on.
(NOTE: I have already added advanced actions to the multiple choice questions showing customized feedback for the incorrect answer...I just need to let the user try the question again!)
It seems like I will get into some complex branching by duplicating the slide for incorrect response...I just need to know if this is OK to do and will it work?
OR - is there a better solution
Please help. Thanks in advance.Hello,
Sorry, but apparently we do live in different time zones, morning over here, have to teach in a few minutes.
Will try to answer this afternoon. To give differentiated feedback, depending on answers, you'll need to construct your question slides instead of using the default Question slides. That means: using Text captions, interactive objects, user variables and advanced actions.
Lilybiri -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
Solman 7.0 : Resolution for error 'Answer the question for currnt SAP comp.
Hello sap experts,
We are in the process of setting up Service Desk for Solman 7.0 (SP 19) for which we have created a custom user status profile ZSLFN001 and attached to SLFN transaction.
Now we are able to create a new message with the customized dropdown for user status (fast entry screen), but when a message processor is assigned to the notification an error is generated with the following details.
Message type : Error (Red traffic light)
Ref object : Header Data
Message Text: "Answer the question for the current sap component.".
I feel this has something to do with the action "Answer to app-specific questions" but am not sure what i am missing here.
Regards,
VivekHi,
Yes you have to use that action.
In addition check this note
Note 1301955 - Error message for answering application-specific questions
Regards
Prakhar -
I am trying to buy song but it is asking for me to answer the questions I chosen for my security but I have forgotten so what do I do
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95133) -
I need help! I have the iphone 5 and I want to buy the whastsaap, but it turns out I get to put the answers up and answer the questions but I do not remember. Someone could help me? Help! Thank you!
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
Hi, my friend.
Has a problem psychologically Atabtna
It is
Lost e-savior to change the security question has been the savior of new mail in order to put that I could answer the question of safety
But I did not activate the new Alamil hope to solve these are the problemResolving this issue requires asking Apple to reset the security questions. To do so, click here and pick a method; if that page doesn't list one for the country or the person is unable to call, fill out and submit this form.
(124711) -
Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!
Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?
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