Please somebody out there must know , bought storage on icloud thinking was same cloud on xbox , receipt says i can cancel in 15 days money back but not how to do it , no link for that , just going around in circles , they ask for serial no,dont have?
Hello all those smarter than me ! help , please , purchased icloud storage thinking could use on xbox cloud storage , receipt says can cancel and refund in 15 days
but no link for that option , have been going around in support circles that just dont help , they ask for serial numbers , i dont own an apple device , sorry to shock, will change from android next time ok,its only $21 so its more the satisfaction of getting through the maze , anybody ???
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7
Similar Messages
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Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7 -
TS1389 cant find the place to authorize my computer. just going around in circles. help
Cant find the place on the web sight to authorize my computer. Why is it so difficult? Keep going around in circles. Where is the menu for that option?
Open itunes.
Click the word Store at the top of your computer screen, then click Authorize
If you do not have the menu bar, then click Control -B -
Has anyone had problems shutting down your IPad 2. I have what looks like a wheel in the middle of my screen that goes around and around. 3 hrs now!!
Hold down the home button and power button until you see the Apple logo and that will reboot it.
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i just downloaded icloud and it wont let me log on it say i can us my apple id but it thenb say i need to set up for icloud but know where does it let you or tell you how to
You must set the account using a Mac or an iPad/iPhone, it may not be setup using a PC.
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There must be somebody out there who knows how to find or recover Disk Utility icon, lost after dropping DiskWarrior 4.1 into the Utility folder. Thank you for your time!
W.W.Is there a Restore feature on the Installation DVD?
Yes, but you don't need to do that. There must have been an update to Disk Utility between the initial release of Leopard and 10.5.2. Which means you need to apply the update through Pacifist in order for it to work correctly. But that needs to be done a particular way itself. Follow these steps.
1) Delete your non functioning copy of Disk Utility from the hard drive.
2) Use Pacifist to install Disk Utility from the original Leopard disk. Don't just drag it out of the Pacifist window, use the Install button at the upper left.
3) Close the window for the original Leopard disk without closing Pacifist.
4) Drag and drop the 10.5.2 Combo updater package onto Pacifist. Extract the package file from the combo .dmg download first if necessary.
5) Locate Disk Utility and and click the Install button in Pacifist.
6) Here's the important part. Pacifist will inform you that Disk Utility already exists and gives you a few choices what to do. Make sure to choose "Update". That will install only the updated components between the original disks and the updater.
That should do it. -
My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!
Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.
I cannot get any response for HELP!!
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Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>
iPhone 4, iOS 5.1.1You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided. We are all just fellow users here and so have no idea about the cause of the issue nor any ability to resolve it for you.
Regards. -
I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?
See here:
http://support.apple.com/kb/HT4098 -
I cannot open numbers. When I click to open the message says that, I need to update. When I go to updates is says I am updated. I keep going around and circles. Can anyone help?
Look in your Applications folder for the new version.
Remove the old icon from the Dock and drag down the new one for ease of use. -
What is that circle that keeps going around and around
What is that circle that keeps going around and around. I keep getting it when I try to open my email. It takes forever for it to go away
That sounds like the spinning beach ball and indicates your computer is busy. This can be caused by many things, I'd recommend reading the XLabs article about it, you can find that at:
http://www.thexlab.com/faqs/sbbod.html -
I just enrolled in Creative Cloud and I can get the app installed on my desk but when I navigate from Home to Apps to download apps, it just goes around and around in blue circle (freezing). Im on a MAC.
Thank you!Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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