Plugging in my ipod freezes itunes

I was recently on vacation and when I came back my husband said iTunes had updated to the newest version. My iPod works fine, iTunes works fine, but when I plug my ipod in to sync, iTunes freezes. I hit the button to safely remove the usb mass storage device so I don't fry my ipod and I get a pop up that says "The ipod cannot be synced. The required folder cannot be found." and then itunes momentarily shows my ipod as a source and then promptly removes it and the computer disconnect from my ipod. Help, please??

TyraRose,
The steps below will most likely resolve your issue, but I would like your help in gathering information. The first few steps are to help isolate the issue.
Please try the following.
If you create a new user on your computer, does iTunes stop responding when you connect the iPod or iPhone when logged in to a new user? Please make sure you logout of the original user first instead of switching users.
If it is fine in the new user, try creating a new library in the original user account on your computer. The steps are in this article:
http://support.apple.com/kb/HT1589
If it works with a new library, it could be the iTunes Library.itl file needs to be rebuilt. Switch back to your original library following the steps in the above link, and then try this:
http://support.apple.com/kb/HT1451
Hope this helps,
Nathan C.

Similar Messages

When I plug in my iPod nano iTunes asks me to restaure it therefore loosing all my data. Also, there is no tag for Nike Run sync.

When I plug in my iPod nano iTunes asks me to restaure it therefore loosing all my data. Also, there is no tag for Nike Run sync.
Can I syncronize my iPod without loosing all its data?. How about syncronizing it to my iPhone?

Have you tried the steps listed here?
http://www.consumingexperience.com/2007/11/windows-no-disk-exception-processing. html

Ipod freezing itunes when being plugged in and not recognised

hi,
can anyone help me... i have an 30gb ipod and have tried everything to get it working with itunes. It works fine with others computers but with mine it just freezes itunes. As soon as i plug my pod in it freezes itunes. Sometimes if i'm lucky it starts to update it but then after 5 minutes it freezes itunes again. I have tried the 5 r's. I have installed the latest SMTP driver for xp. I have tried everything that apple have suggested on there sopport pages and nothing has helped. I have even reformatted my laptop just to get it to work but no luck.
If someone could please help me it would be much appreiated. It was a christmas present from someone close to me and don't wanna give up on it because have all ready spent many late nights on it.
Thanks

I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!!

Ipod freezing itunes in Windows Vista

When I plug in my ipod, itunes freezes completely.
If I emove the ipod by pulling out the USB cable, it appears briefly on itunes (which starts working at this point), only to close as the ipod can no longer be found. In the brief time the ipod is shown, it says a software update is available.
The ipod syncs perfectly well with itunes running in Windows XP, sating that the ipod software is up to date.
Oddly enough, the ipod does show up and respond perfectly in winamp.
While I can use winamp to load my ipod, I'd rather use itunes.
Can anybody help?

Sorry, should have said itunes 7.6.2.

IPod freezes iTunes, content on ipod disappeared, how to restore?

I synced my 120gb ipod classic today (newest itunes, windows 7) and i might have pulled out the cable too quickly or something, because now my itunes says "no music" and "no movies", even though it only has 389mb free, so all my data is on there but it wont recognize it. So i tried syncing it again, but when i plugged it in itunes froze and the ipod did not appear in itunes. It does recognize it, but freezes. I tried going to my computer and it shows up. when trying to access it, explorer freezes too. i disconnected and tried explorer one more time and was able to access the folder, but it was very slow.
I am able to right click it in "my computer" and choose format. Is this safe or is there another way? i dont even want to try to reinstall itunes incase i lose all my ratings and all that stuff (15000 songs) and i dont think itunes is the problem.
When i disconnect my ipod, itunes starts responding again at once, and it shows the ipod sync screen showing that 111gb is used but all in the "OTHER" category. It says it cant sync because the necessary/required folder was not found.
I've tried different usb ports, disk mode and another vista pc but it freezes itunes there too...
And if i should format in my computer what settings to choose (exFAT, 256kb, quick format etc all that stuff)?
I'm going on vacation soon and i need it:s:S

UPDATE: i think i know what caused it: i synced my ipod touch today before i did the classic. The touch (2g, 16gb) synced fine, but when i connected the classic it froze. I had not synced the touch for months so that has to be what caused it. Any ideas what to do? How to format without itunes?

Ipod freezing itunes, the last problem in a long list

So ill start from the beginning with the problems ive had with my ipod...
The first problem i had started maybe 6 months ago. My ipod would just stop playing when it played certain songs. Everything else worked fine, it would just stop sometimes. Then in the last few months it stopped being able to connected to a computer. Whenever i would hook it up it would just automatically eject itself. I tried hooking it up to a freinds computer and for some reason when it was hooked up to his computer it worked fine. I decided to just do a restore at the point hoping to end all my problems. The restore went fine. I started putting music back on it and i started getting error messages. The computer said that my ipod was missing the file that would allow me to sync with the computer or something like that. I tried to restore it again and it didnt change anything. In the last couple days i tried to put music on the ipod again and now it wont show at all in itunes. The ipod says its connected but when plugged in itunes just freezes.
I dont know if it makes any difference but my computer is a mac, and the computer i was able to do the restore on runs vista.
Im totally out of ideas and im not sure what my options are from here. Any and all help would be awesome.
Thanks in advance everybody!

I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!!

Syncing iPod freezes iTunes

I've had my 80GB iPod classic for almost a year. In that time it has blanked itself of all music upwards of 10 times, been restored to it factory settings the same amount of times and totally refused to load video and games. All this I could deal with. It was annoying as ****, but I could deal with it.
However most recently my iPod has taken to freezing my iTunes in the middle of a sync. In the past hour, it has done this 4 times. My computer is now telling me that "Your iPod needs to be reformatted for use with Windows."
Now, this may not seem like that big of a deal, but I have over 12GB of music and reloading all of it onto my iPod, while praying that it will actually work, is time consuming and a royal pain in the ***.
Has anyone else encountered any of these problems? If so, how do I make it stop?

I have a potential solution for you:
I have a 5G iPod video that was freezing in the middle of a sync. I tried restoring, which worked fine--but the same issue came up when I went to sync again.
I eventually tried this, and it worked for me:
1) Plug in the iPod (your computer should recognize it. If it doesn't, I can't help.)
2) Go into OS X's disk Utility, choose the iPod's disk, and select "Erase". (Note: If the iPod doesn't show up, you may need to Enable Disk Use for it in iTunes).
3) After erasing, go into iTunes and restore. These steps fixed the problems for me.

IPod freezes iTunes when syncing

Today I put a few new songs into my iTunes that I burnt onto a disc from my friends house. No problem the songs when on just fine. Plugged in my iPod and it did the usual; back up the iPod, sync all of my apps. Then it tries to sync my music and iTunes and my computer freeze. Now none of my music is on the iPod. At all. But all of my apps are. I deleted the new songs from my library and tried again and it still froze when trying to put the music on. I've also restarted my computer twice. Help would be awesome. Thank you!

Ok, so I just got the new 64 GB iTouch for my birthday and I imediately plugged it in to my labtop, I got it all set up and what not and then I started suncing my music... I knew it would take a long time because I have over 5,800 songs. I get about 5,000 songs into the syncing prossess and then I get a pop-up that says "iTunes has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have tried over and over to finish syncing my music and it just does the same thing, AND I haven't been notified of any "solution". I've tried changing it from manually managing my music to sync and that didn't do anything. What do I do? Should I re-download iTunes???

Corrupt iPod freezes iTunes

Basically I have this problem:
"I have a 160 GB iPod classic, that was completely full of music (about 20,000 tracks). Something happened today, and suddenly the iPod appears to be empty... there are no tracks listed in any of the menus or in the library. The ipod reads, however, as if it is full, with only 800 MB of space left. So the music is still there... it just seems to have become invisible to the iPod."
I read that only restoring the ipod can solve the issue, but it said that you have to go to iTunes and do it, but I cannot restore it because when I plug my iPod in it freezes iTunes and i have to end the task.
Is there another way to restore the iPod?

Run a file system check/recovery:
- Windows: Run a scandisk on it with "Automatically fix system errors".
- Linux: run fsck and let it do the business.
- Mac: fsck or whatever equiv is.
Now if it finds and fixes any errors iTunes should be able to pick up on it. If the iTunesDB got corrupted during this then you have two options. If that last program you used to sync with it made a backup of iTunesDB before modifying (like Winamp does) then it should be on the iPod somewhere. Otherwise iTunes restore and start resync from scratch.

IPod freezes iTunes, need to reauthorize iTunes every time it's opened.

Every time I restart iTunes, I have to reauthorize my computer, and when I plug in my iPod, iTunes grinds to a halt. if I didn't authorize itunes before opening it with the iPod in, it'll erase everything on the ipod, and resynchs it. Whenever I attempt to update the ipod software, or reformat the ipod, iTunes freezes completely.

I have this same problem. I've gotten into the habit of authorizing manually each time. I do forget from time to time and it wipes my iPod clean - saved games too :-{ Please someone help
home made Windows XP Pro

Ipod freezes itunes everytime!

whenever I plug my 80gb ipod using the usb cable, it freezes up itunes after being plugged in for a few seconds. I've tried restarting my comp. as well as the ipod, but it doesn't matter it still freezes each time. Help!

i hav the same problem with vista. at first i got error messages but now it just freezes. soooooo annoying

Ipod freezes itunes; ipod updater - reformat didn't work!

My ipod started freezing itunes and the ipod updater. Eventually, after a minute or two, itunes would un-hang, but it wouldn't recognize the ipod at all! I tried everything, which eventually culminated in my manually reformating the darn thing with Windows Disk whatever. After that, the ipod updater worked enough so that I was able to restore the factory settings. I plugged it back in to intunes and....
it STILL froze itunes and the updater. If I unplug the thing during these freezing sessions, everything un-hangs instantly. I'm helpless! What do I do???

See if this helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”

Connecting iPod freezes iTunes + Firefox

Problem started this morning. every time i connect my ipod, my itunes freezes immediately as does my firefox. if i leave my ipod plugged in for more than a minute, my computer crashes and restarts.
I've tried reformatting my ipod, uninstalling itunes, reinstalling itunes, restarting my ipod; just about everything i can think of. i plugged in my newer ipod shuffle and my computer recognizes it immediately and i'm able to sync music.
I would appreciate any help, so that i might use my ipod instead of wanting to throw it in the oven.

Welcome to the discussions,
see this article about how to disable the camera notification: http://support.apple.com/kb/TS1857
and make sure Apple Mobile Device Service is still installed and active to help iTunes recognize your ipod: http://support.apple.com/kb/TS1567

Corrupt iPod freezes iTunes/computer so I can't restore it

I used the restore option a few months ago to get my iPod working again (normal, stuck-on-stupid issues) and it's been fine. Until yesterday - I was listening to some music and it suddenly started skipping through all the songs and then refused to play anything at all.
I plugged it into my computer and I got the whole ..."iPod is corrupted... you may need to restore..." message. When I tried to restore, it said resource could not be found.
SINCE THEN... my computer has stopped even recognizing the device. It freezes iTunes (and any other programs that may be running) every time I plug in my iPod.
I've spent all last evening and all day today trying the Apple support suggestions step-by-step - including uninstalling iTunes and reinstalling it & forcing the iPod into Disk Mode - and combing the discussion lists, but none of the suggestions I've found have helped b/c I can't actually get it connected to the computer without freezing everything up.
(I have run virus scans, tried different USB ports, etc. No change. I even have had to resort to unplugging the stupid thing by hand b/c it stopped responding to the safe disk eject utility...)
Found a website that suggests opening up the iPod and putting a shim inside to force the hard drive to "read"... but I'm afraid to kill it completely. Can't afford to buy a new one (or spend a lot getting it repaired either).
If anyone can help, I'd REALLY REALLY appreciate it...
Thanks!

First let me say I am NOT a pro but it sounds to me like your iPod's hard disk is ka-put. May I suggest next time you connect your ipod to your pc you let it sit like that for a while. I have found that if iTunes don't find what it expects to find it can spaz out for a while, so sometimes if you wait long enough (half an hour?) with it just sitting there you may get a more helpfull responce from iTunes. Also there is a key press combination on the iPod that will put your IPod into a diagnostic mode and offer a menu with a few options.
Sorry but I don't recall the keys and they differ from pod to pod.
Anyways good luck, I feel for ya...

Ipod freezes itunes and won't sync

My ipod is driving me crazy. It started before I left for Iraq. It begin to sync to itunes only to freeze once it got about 3 gb's in. I would then unplug it only to find nothing on it. I sent it to my brother in the hopes he might be able to repair it. In a fit of drunken wisdom, he managed to inadvertently restore the factory settings and he sent it back to me with all sorts of movies and songs on it. I jammed out for a while only to find that slowly, the songs I used to be able to play would no longer work despite the fact they were listed on the ipod screen. I finally tried re-synching it only to have it freeze itunes three gb's in like it did before I left. I have restored it with itunes and done the restore thing with just the ipod with no results. If you have any suggestions, please help.

Have you tried doing a reset on the iPod? That may help if its the ipod directly... It may have something where it's not breaking to do the SYNC with the computer
Here's a link to help you with the reset, what ever you do just don't do the "restore" setp.. As this link does the whole 5 r's to help resovle issues...
http://www.apple.com/support/ipod/five_rs/classic/

Plugging in my ipod freezes itunes

Similar Messages

Maybe you are looking for