Poor image quality when displaying OLE Word object in PDF

MS Word 2007 OLE object in Crystal Reports XII R2 designer...looks OK in designer.  When we export to PDF, the image quality has been degraded significantly.  Anybody had this issue before?  tried replacing usp10.dll with one found in CommonFiles folder, that did not help.

Hi Mark,
See if this [kbase |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313333333633383336%7D.do] - SAP Note 1213686 - Certain objects do not appear clearly when exporting to PDF/RTF/Word formats - article resolves the issue. It's for CR 9 so you'll have to browse to the CR XI registry structure.
Otherwise try all of the patches for CR XI R2:
Keep your Keycode and then uninstall XI R2, unless you are on SP 4 then just apply SP 5 and 6:
https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe
https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe
https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe
Thank you
Don

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