Poor one-sided ichat video quality

The video picture that I see when ichatting with my mom is awful (around 50%). It only happens when I ichat with her, and she sees me fine. Our audio is also fine. My connection doctor indicated that: her video quality was 50%,her bitrate was 300 & mine was 600. Her connection doctor indicated that her bitrate was 700 & mine was 600. (I think both frame rates in both of our panels ranged between 11-17.) We both have MacBook Airs. Any thoughts as to what's happening and how to remedy it would be greatly appreciated. She bought the MacBook Air just so that we could ichat.
Thanks.

Hi
On your mum's mac go to ichats prefs click on video and change bandwidth limit to 500, if still happens try 200.
Restart iChat.
Tony

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    Message was edited by: batmandarkknight

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