Poor print quality for black ink for Photosmart 6520e

Having a problem with black printing.  Using all HP cartridges, but when I run a test page, I get white, horizontal bars across the black test bars.  Some of them are 1/4 inch wide.  Replaced the cartridge and did the automatic printhead cleaning, but no improvement.  I know the printhead is not removeable, what is the next step?

Hi @Mikenstlouis,
Welcome to the HP Support Forums! I see you are running into some print quality issues with the black ink on your HP Photosmart 6520.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, I trust they will be able to assist you regardless of the warranty status. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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