POR (Purchase Order Response): Approve/Reject buttons not functioning

Hi folks,
In SRM 5.0 extended classic scenario, a POR is sent to EBP from SUS.  The POR is outside tolerances so it triggers workflow -WS14500019.  When a user goes into their Approval Inbox they have the option to Approve or Reject the POR using the Approve/Reject icons.
When a user clicks on either the Approve or Reject icon, a message appears at the bottom of the screen:
"Work Item is been Processed, Please Wait"
When this message disappears the work item is not processed and remains in the Approver's inbox unprocessed.
If anybody has any suggestions it would be greatly appreciated.
Regards,
Pat

Hello Nagarajan,
Thanks for the response. I have realised that the Approve/Reject buttons should not be used with PORs.  I am still a little unsure as to how it is supposed to work though. Take the scenario below:
A buyer orders a quantity of 10
The vendor responds with a quantity of 7 which is outside the tolerances and goes to approval
If the buyer does not accept the response but wants to request 10 again what should they do?
1) If they copy the POR to their PO a changed PO is sent to the Vendor with a quantity of 7.
2) If they copy the PO to the POR but untick the header and item levels in the POR, the SUS PO remains in a status of Confirmed so the vendor will ship the goods. 
Which options above is most suitable when the Buyer wants to request the 10 again? Option 2 and then to manually change the PO to a quantity of 10?
Regards
Pat

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