Portal Runtime Error - CRM Business Package

Question

Hi,
I've have installed Business Package for SAP CRM 4.0 60.2.3 onto my Netweaver Portal. My Netweaver Portal version is EP7.0 SP10. My SAP CRM version is CRM 5.0. I've also done the connectivity test for both Connector and Web AS. Both connection results are successful.
However, when I go to Portal to see the CRM iViews, it gives me an error as follow (this is one of them):
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.crm.container.SapCRM40.All/PartnerMngrCC/SrvCtr/Service/com.sap.pct.crm.channelmgmt.service
Component Name : null
Page could not create the iView.
See the details for the exception ID in the log file
I look into the log file, it says:
User PIAFUSER, IP address
HTTP request processing failed. HTTP error [403] will be returned. The error is [You are not authorized to view the requested resource.No details available].
If given SAP_ALL profile to PIAFUSER.
Appreciate any help on this.
Rgds,
Hapizorr Rozi Alias

Answer 1

Hiya,
first off, if your backend is CRM 5.0 you should use the BP for CRM 5.0 instead of the 4.0 one.
As you know, in SAP NetWeaver 2004s, the portal is installed as a usage type via SAPINST. Now for installing the Business Package for CRM 5.0 there's a SAP note because the installation process also goes via SAPINST.
Check out SAP Note 883948. The following sections should be particularly helpful:
Section PREPARATION -> Components of BP CRM (UT Code: BP-CRM)
Section INSTALLATION, esp. info on JSPM
Best regards
Dagmar.