Portal runtime error, custom logon page HElpp

Hi,
I'm new to EP, please kindly help me to solve my problem
I've read so many topic about this, but I still can't understand what I'm supposed to do.
I want to change umHelpPage, so I download by using system administration -> support -> support desk -> portal runtime -> browse deployment -> root -> web-inf -> portal ->portalapps -> com.sap.runtime.logon
Then, download and I make certain changes in UmHelpPage, directly in winzip,without extract it. Save, and then change .zip to .par, by using system administration -> support -> support desk -> portal runtime -> administratioin console -> upload -> com.sap.runtime.logon.par
At first, after I upload the com.sap.runtime.logon, all of my jsp files are missing. And then I'm facing the following error :
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
The exception was logged. Inform your system administrator..
See the details for the exception ID in the log file
Previously, I have backed up my com.sap.runtime.login.par in my local. After several times trying to upload , my jsp files still missing. Then, I tried to copied them manually one by one, from my original backup to folder /irj/root/web-inf/portal/portalapps using unix. But, the error still exists.
I also download .bak one in the pcd directory and renamed in .par and upload it again, but it doesn't make any changes.
I've also checked the .jar files. In my lib folder I have 2 files :
- com.sap.runtime.logon.logon_api.jar
- umelogonbase.jar
but i don't have the com.sap.runtime.logon.logon_core.jar one. Is the file also important ? if so, in which directory I can have it?
Please tell me, what I have to do ?
I have original back up in my local, and seems like I accidentaly erase the original one in the portal.

Hi Desiana,
I think you are missing something in your portalapp.xml
See the sample..
<components>
    <component name="DeploymentChecker">
      <component-config>
        <property name="ClassName" value="com.shell.ep.sapportals.epone.adminviews.page.DeploymentChecker"/>
      </component-config>
      <component-profile>
        <property name="tagLib.inheritance" value="final"/>
        <property name="tagLib.value" value="/SERVICE/htmlb/taglib/htmlb.tld"/>
        <property name="tagLib" value="/SERVICE/htmlb/taglib/htmlb.tld"/>
                                  </component-profile>
    </component>
  </components>
Regards,
[email protected]

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    [email protected]4 #
    If anyone has any idea of what could be happening please tell me... Will be truly appreciated.
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    Detlev
    PS: Please consider rewarding points for helpful answers on SDN. Thanks in advance!

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    iView : N/A
    Component Name : N/A
    The exception was logged. Inform your system administrator..
    Help please!!!!!!
    Thanks
    Kam

    Peter
      My Logon screen will get 3 credentials from the User .
       1. User Id (Text appearing in the Screen is User)
       2. Password (Text appearing in the Screen is Password)
       3. Client (Text "CLIENT" should appear similar to the User Id and Password).
      The Value field for the CLIENT should be of type DropDown.
    Hope my requirement is clear. Please Advice on the procedure to be followed...
    Thanks
    Kam

  • Custom Portal Runtime Error Page

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    Where can we define a custom portal runtime error page. I would like to replace the standard red color error message that comes whenever the servlet container gets an uncaught exception.
    Is this something that I can put in the web.xml of the /irj application.
    I appreciate your help.
    Thanks in Advance,
    Ankur

    Hi Ankur,
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    The name of the error component is hard-coded, and cannot be configured.
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  • Custom Logon Page Error

    I created a custom logon page and its not working. I'm pretty sure that it has to do with the authscheme.xml file. Can someone post the authscheme.xml file they used for their custom logon page, or tell me what is wrong with mine. I posted it below and my custom logon par is named: CM_Logon.par.
    Really appreciate any help.
    Regards,
    Tom
      <?xml version="1.0" encoding="UTF-8" ?>
    - <!--   Configuration File for Authentication Schemes
      -->
    - <!--  $Id: //shared_tc/com.sapall.security/630_VAL_REL/src/_deploy/dist/configuration/shared/authschemes.xml#1 $ from $DateTime: 2004/03/08 16:48:43 $ ($Change: 14741 $)
      -->
    - <document>
    - <authschemes>
    - <!--   authschemes, the name of the node is used
      -->
    - <authscheme name="uidpwdlogon">
    - <!--  multiple login modules can be defined
      -->
      <authentication-template>ticket</authentication-template>
      <priority>20</priority>
    - <!--  the frontendtype TARGET_FORWARD = 0, TARGET_REDIRECT = 1, TARGET_JAVAIVIEW = 2
      -->
      <frontendtype>2</frontendtype>
    - <!--  target object
      -->
      <frontendtarget>CM_Logon.certlogon</frontendtarget>
      </authscheme>
    - <authscheme name="certlogon">
      <authentication-template>client_cert</authentication-template>
      <priority>21</priority>
      <frontendtype>2</frontendtype>
      <frontendtarget>CM_Logon.certlogon</frontendtarget>
      </authscheme>
    - <authscheme name="basicauthentication">
      <authentication-template>ticket</authentication-template>
      <priority>20</priority>
      <frontendtype>2</frontendtype>
      <frontendtarget>CM_Logon.basicauthentication</frontendtarget>
      </authscheme>
    - <authscheme name="header">
      <authentication-template>header</authentication-template>
      <priority>5</priority>
      <frontendtype>2</frontendtype>
      <frontendtarget>CM_Logon.header</frontendtarget>
      </authscheme>
    - <!--  Reserved 'anonymous' authscheme added for being in the list of authschemes
      -->
    - <authscheme name="anonymous">
      <priority>-1</priority>
      </authscheme>
      </authschemes>
    - <!--   References for Authentication Schemes, this section must be after authschemes
      -->
    - <authscheme-refs>
    - <authscheme-ref name="default">
      <authscheme>uidpwdlogon</authscheme>
      </authscheme-ref>
    - <authscheme-ref name="UserAdminScheme">
      <authscheme>uidpwdlogon</authscheme>
      </authscheme-ref>
      </authscheme-refs>
      </document>

    Venkat,
       Here is the only error message I can find in the server trace error log. This leads me to believe it is something to do with the authschemes.xml file.
    Thanks,
    Tom
    Time : 13:15:26:879
    Category : /System/Server
    Date : 07/18/2005
    Message : An error occured during authscheme computation.
    [EXCEPTION]
    com.sapportals.portal.prt.component.PortalComponentException: Error in init method
    Component : Demo_LogonPage.certlogon
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLogonIView(AuthenticationService.java:235)
         at com.sapportals.portal.prt.service.hook.SecurityHookService.doNodeHook(SecurityHookService.java:154)
         at com.sapportals.portal.prt.connection.PortalHook.doNodeHook(PortalHook.java:469)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:138)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:50)
         at com.sapportals.portal.prt.pom.PortalNode.createComponentNode(PortalNode.java:276)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:617)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:290)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:346)
         at com.sap.portal.navigation.Gateway.service(Gateway.java:68)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:824)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
         at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sapportals.portal.ume.component.logon.SAPMLogonCertComponent of Portal Component Demo_LogonPage.certlogon because: Linkage error while loading implementation class
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:234)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
         at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
         ... 35 more
    Caused by: java.lang.NoClassDefFoundError: com/sap/security/core/logonadmin/IAccessToLogic
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
         ... 39 more
    Severity : Error
    Location : com.sap.portal.portal
    Message ID : 000BCD9C959D00590000000F00001A400003FC2FBEF3AA88
    Thread : SAPEngine_Application_Thread[impl:3]_10
    Source Name : com.sap.portal.portal
    Datasource : 1121777405726:E:\usr\sap\EP6\JC00\j2ee\cluster\server0\log\defaultTrace.trc
    Application : sap.com/irj
    Argument Objs : com.sapportals.portal.prt.component.PortalComponentException: Error in init method
    Component : Demo_LogonPage.certlogon
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLogonIView(AuthenticationService.java:235)
         at com.sapportals.portal.prt.service.hook.SecurityHookService.doNodeHook(SecurityHookService.java:154)
         at com.sapportals.portal.prt.connection.PortalHook.doNodeHook(PortalHook.java:469)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:138)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:50)
         at com.sapportals.portal.prt.pom.PortalNode.createComponentNode(PortalNode.java:276)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:617)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:290)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:346)
         at com.sap.portal.navigation.Gateway.service(Gateway.java:68)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:824)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
         at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sapportals.portal.ume.component.logon.SAPMLogonCertComponent of Portal Component Demo_LogonPage.certlogon because: Linkage error while loading implementation class
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:234)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
         at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
         ... 35 more
    Caused by: java.lang.NoClassDefFoundError: com/sap/security/core/logonadmin/IAccessToLogic
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
         ... 39 more
    Arguments : com.sapportals.portal.prt.component.PortalComponentException: Error in init method
    Component : Demo_LogonPage.certlogon
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLogonIView(AuthenticationService.java:235)
         at com.sapportals.portal.prt.service.hook.SecurityHookService.doNodeHook(SecurityHookService.java:154)
         at com.sapportals.portal.prt.connection.PortalHook.doNodeHook(PortalHook.java:469)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:138)
         at com.sapportals.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:50)
         at com.sapportals.portal.prt.pom.PortalNode.createComponentNode(PortalNode.java:276)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:617)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:290)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:346)
         at com.sap.portal.navigation.Gateway.service(Gateway.java:68)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:824)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
         at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sapportals.portal.ume.component.logon.SAPMLogonCertComponent of Portal Component Demo_LogonPage.certlogon because: Linkage error while loading implementation class
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:234)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
         at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
         ... 35 more
    Caused by: java.lang.NoClassDefFoundError: com/sap/security/core/logonadmin/IAccessToLogic
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
         ... 39 more
    Dsr Component :
    Dsr Transaction : 886750b0f7af11d9c469000bcd9c959d
    Dsr User :
    Indent : 0
    Level : 0
    Message Code :
    Message Type : 1
    Relatives : /System/Server
    Resource Bundlename :
    Session : 92
    Source : com.sap.portal.portal
    ThreadObject : SAPEngine_Application_Thread[impl:3]_10
    Transaction :
    User : Guest

  • Modified Login Page - "Portal Runtime Error".

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    1.      Navigated to <J2EE_Engine_Instance>\j2ee\cluster\server<X>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd.   Found com.sap.portal.runtime.logon.par.bak.
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           3.    Imported the Par File to NWDS as "delta.new.logon" in the EP Perspective and Modified the umLogonPage.jsp.
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    6. Downloaded Authschemes.xml file from configtool and renamed as authschemes_delta.xml.
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    9. Then changed the "login.authschemes.definition.file" property custom value to authschemes_delta.xml
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    (NOTE: while making all the above changes , I didn't shutdown the server. The server was running.Only after completed all modifications, I restarted the server).
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    I am getting an "Portal Runtime Error".  
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    Thanks,
    Eben Joyson

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    Steps are Here,
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    2. Store the file into your local computer.
    3. Open NWDS and import the downloaded file into NWDS in different Name and press Finish button
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    5. Navigate to PORTAL0INF -> lib folder of your renamned project stucture in NWDS and paste the jar files there.
    6. Right click on the project stucture and press excport to deply the file.
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    Ram

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    we are getting the Following error when we try to add a iview in page builder .we have done the configurations as per the documentation ((http://help.sap.com/saphelp_nw70/helpdata/en/45/3fe7b4f34d4a18e10000000a114a6b/frameset.htm).and will appreciate any help on this issue .
    Portal Runtime Error
    An exception occurred while processing your request
    Exception id: 08:09_31/10/07_0015_15308650
    See the details for the exception ID in the log file.
    #1.5 #00145ECC9C67007E000000190000117800043DC0D68F6E39#1193798349688#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#myadmin#5872##myportalci.keells_JPP_15308650#myadmin#015ef900875a11dc8a3700145ecc9c67#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error##Java###08:09_31/10/07_0015_15308650
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