Portal Runtime error when modifying: com.sap.portal.runtime.logon.par

Question

Hello,
We need some help because we get 'Portal Runtime error: iView: N/A Component Name:N/A' error when trying to access portal logon screen.
This is what we've done:
We've modified com.sap.portal.runtime.logon.par file and we've uploaded it but it doesn't work. Because of the error, we've overwritten this file with the original one but now it's imposible to access portal.
The situation it seems to be like before the modification of the .par file but we get the same error and can't access portal.
Please, do you know what could be the problem?
Thanks in advance

Answer 1

Hi Belen,
Here are the steps you would need to take
1. import the original par file into the NWDS and name the project as  
    com.sap.portal.runtime.logon
2. Make sure the project name is com.sap.portal.runtime.logon
3. use winzip/winrar to extract the com.sap.portal.runtime.logon.par file in
    a local directory
4.Under the lib you would find two jar files copy them and paste them in your project
   under dist>PORTAL-INF>lib directory
5.move the files cert....till umResetPass....jsp into the  PORTAL-INF directory
6. export the par to the server in question
7. restart your server
This should solve your problem..
Thanks,
Gokul