Portal Runtime Error while accessing BW reports through portal

Hi,
We are facing portal runtime error(An exception occurred while processing your request. Please send the exception id to your portal administrator) while accessing BI reports through portal frequently.
We are unable to trace the error in the 'default trace' log file and although refreshing the cache solves this issue, it is difficult to explain this to every user individually.
After many such errors, We found one log entry, which we are now not yet sure if it is relevant. The error states:
1.
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname><BWLauncherComponent[PORTAL_URL]>;jsessionid=<Request.JSessionID>?sap-ext-sid=<ID[url_ENCODE]>&Language=<Request.Language>&theme=<LAF.Theme[url_ENCODE]>&sap-lafversions=<LAF.AllVersions[url_ENCODE]>&<Authentication>&<Report>&<BusinessParameters>'; the problem occured at position 230. Cannot process expression <LAF.AllVersions>
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:125)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:540)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Content pass of Application Integrator failed.
Component Name:       'com.sap.portal.appintegrator.sap.BWReport',
Context Name (iView):  <iview name location>
Top Layer:            'BWReport/TopLayer',
Producer ID (FPN):    'null',
System Alias:         'Sap_bw',
2.
The cluster server element 111111 is not added in the EP cluster context,
   because prtbridge on 111111 is stopped  or not yet started (maybe the server is starting or shuting down).
Please suggest us if the above logs are related to the issue or not
Kindly provide us any inputs or solutions.

Hi All,
We are also having similiar type of error in our portal. 
com.sap.engine.services.prtbridge##com.sap.engine.services.prtbridge
#######SAPEngine_System_Thread[impl:5]_13##0#0#Error#1#/System/Server#Plain###
The cluster server element 125898350 is not added in the EP cluster context,
   because prtbridge on 125898350 is stopped  or not yet started
(maybe the server is starting or shuting down).
We have implemented the FPN using RRA.
This error comes only for few users when they navigate in Portal. After clearing the cache, it works for all. Kindly help us to resolve this issue.
Regards,
Venkatesh

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         at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:92)
         ... 64 more
    Could anybody please guide me how to fix this error and get the reports working properly?
    Any help with this is much appreciated.
    Thank you!
    ~Maria Kutty~

    Hi,
    Please refer to note 878440.
    Thanks
    Prashant

  • Portal Runtime Error while clicking on value selector

    Hi,
    I am facing problem while clicking on value selector on Picklist search iview and also any lookup table value selector.
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  • Portal runtime error: Cannot access bean property

    Dear all,
    Does anybody have a clue what problem might couse the <b>Portal Runtime Error</b> described below?
    It does seem to occur when a second user wants to access the <b>Component</b>.
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    <b>Component</b> Name : EasyQuoteDemo.EasyQuoteComponent
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    Hi Dominik,
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  • Portal Runtime Error Reason: Access denied

    Dear Portal Experts,
    I know you might be familiar with the error and I'm kinda frustrated with the errors. Ok these are the facts:
    I'm implementing SRM 701 - Portal
    Got this error:
    Portal runtime error.
    An exception occurred while processing your request. Send the exception ID to your portal administrator.
    Exception ID: 07:04_14/10/11_0076_1729150
    Refer to the log file for details about this exception.
    Log Result (part of):
    Component Name:       'com.sap.portal.appintegrator.sap.WebDynpro',
    Context Name (iView): 'pcd:portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.fl_ehp1/com.sap.pct.srm.srm70.fl_core/com.sap.pct.srm.srm70.fl_roles/com.sap.pct.srm.core.ro_employeeselfservice/fl_goshopping/com.sap.pct.srm.srm70.iv_shop_ess',
    Top Layer:            'WebDynpro/TopLayer',
    Producer ID (FPN):    'null',
    System Alias:         'SAP_SRM',
    [EXCEPTION]
    #1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Cannot retrieve system object for this alias.
    System Alias:  &\#39;SAP_SRM&\#39;,
    System ID:     &\#39;pcd:portal_content/com.sap.01SystemLandscape/com.sap.SAPSRM&\#39;.
    User:          &\#39;MANAGER1&\#39;,
    Reason:         Access denied (Object(s): portal_content/com.sap.01SystemLandscape/com.sap.SAPSRM)
    If I give MANAGER1 super admin, all works. My analysis: It's only user permission problem
    I've done this:
    Everyone Group has READ permission and END USER ticked at level object (SAPSRM)
    Checking the related iView, has the same permission (obviously because it's inherited from the object SAPSRM)
    MANAGER1 has Everyone Assigned Groups
    So, everyone, is there something missing?
    Really appreciate your help

    It seems SAP_SRM is a system object. Correct? Try this:
    I assume you have already added everyone group to permissions of SAP_SRM, set it to OWNER. In addition, go to permission source and add everyone group there as well and perform the same action.
    I remember I had some Bex iViews and I had faced similar problem. It always used to work whenever I used to add user/group to permission source.
    Ameya

  • Error while accessing discver report

    Hi,
    I am getting error while accessing a shared report from my colleague.
    1)Item "Project Overview Project Type" used by the workbook is missing. Would you like to continue
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    hi,
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  • Portal runtime error while creating users in portal content administrator

    I am getting this error while creating new users in portal.
    Portal Runtime Error
    An exception occurred while processing a request for :
    iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.createNewUser/com.sap.portal.createNewUser
    Component Name : com.sap.portal.usermanagement.admin.CreateNewUser
    com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z.
    Exception id: 03:51_27/08/08_0028_7431850
    See the details for the exception ID in the log file
    any help is appreciated...

    log file look something like
    this
    2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout
    [EXCEPTION]
    #1#java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
         at com.sap.security.core.admin.util.checkEmail(util.java:110)
         at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
         at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
         at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
         at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
         at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
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         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
         at java.security.AccessController.doPrivileged(AccessController.java:241)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
         at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
         at java.lang.Thread.run(Thread.java:758)
    #1.5#001125A6576A008C00000015000550E2000455943BAE9D63#1219995051656#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#197794##irconepd_EPD_7431850#Administrator#f4d062d0759411ddb89b001125a6576a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:01:00_29/08/08_0043_7431850
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
    Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.userSearch/com.sap.portal.userSearch
    Component class : com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent
    User : Administrator
         at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
         at java.security.AccessController.doPrivileged(AccessController.java:241)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
         at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
         at java.lang.Thread.run(Thread.java:758)
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         at com.sap.security.core.admin.util.checkEmail(util.java:110)
         at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
         at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
         at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
         at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
         at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         ... 7 more

  • Portal runtime error while creating rooms

    Hi,
    I installed collaboration and content management on my portal instance
    and started basic configuration. Now while creating rooms , i get the
    portal runtime error. I have enclosed the screen shot of the error.
    I have enclosed the steps that can be followed to reproduce the error.
    Portal Runtime Error
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    Exception id: 10:23_07/02/07_0037_818308650
    See the details for the exception ID in the log file

    Hi Detlev,
    Thanks a lot. I have enclosed the information from default trace.
    << item 0 : >>#1.5#00306E0AA058008600000060000044AC000428E704E99CFE#1170872586724#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#SAPOSS#13800##srv006_W81_818308650#SAPOSS#11f658b0b6d811db93c800306e0aa058#Thread[PRT-Async 3,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:10:23_07/02/07_0037_818308650
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
    Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
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    at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
    at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
    at java.lang.Thread.run(Thread.java:534)
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    at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)
    at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
    at com.sapportals.htmlb.Container.preRender(Container.java:118)
    at com.sapportals.htmlb.Container.preRender(Container.java:118)
    at com.sapportals.htmlb.Container.preRender(Container.java:118)
    at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:413)
    at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
    at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
    at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
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    Manoj

  • Portal Runtime Error while performing User Mapping  to SAP SRM

    Please find below the error I received while User Mapping from  Enterprise Portal to SAP SRM :
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    An exception occurred while processing a request for :
    iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
    Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
    User Mapping not fully available..
    Exception id: 04:21_23/06/05_0073_8097650
    See the details for the exception ID in the log file

    Hi,
    yes, Karsten is correct. Just some background:
    "User Mapping not fully available.." finally means that user mapping is configured to use strong encryption, but the main crypto key for user mapping is missing. Usually, that's because "SAP Java Cryptographic Toolkit" and/or "JCE policy files for unlimited strength encryption" are not installed (or the server hasn't be restarted afterwards). The note will most likely help
    Best regards
    Heiko

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